I visited this wonderful hotel to celebrate my sister's 50th birthday, and we were so pleased with the overall service. This hotel is truly a gem! The decor is stylish and the gardens and pool area were so well maintained. The hospitality staff were truly amazing and made my sister and i feel so welcomed and special. We send our sincere thanks to Isabel who was an exceptional host and always made time to stop and chat to all the guests. And the whole hospitality team, including our waiters Flores and Sylvia who always went above and beyond to serve us at breakfast. Such wonderful service. Thank you Gran Melia!