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Reviews of Big Hotel

3 out of 5
Big Hotel
A. Seno St., Mandaue

Reviews

7.8

Good

Rating 10 - Excellent. 55 out of 189 reviews" "
Rating 8 - Good. 85 out of 189 reviews" "
Rating 6 - Okay. 33 out of 189 reviews" "
Rating 4 - Poor. 7 out of 189 reviews" "
Rating 2 - Terrible. 9 out of 189 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

marc

Stayed 2 nights in Feb 2024

2/10 Terrible

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2024

8/10 Good

Marian

Liked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Doug

Travelled with family and small children
Liked: Staff & service, amenities
Very nice!!
Stayed 1 night in Dec 2023

10/10 Excellent

Dennus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, close to both appointments and the breakfast was great.
Stayed 1 night in Oct 2023

8/10 Good

Rocky, Cibolo

Liked: Cleanliness, property conditions & facilities
Check in and check out are time consuming
Stayed 2 nights in Sep 2023

8/10 Good

SU

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

Arianne Share, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel near the park mall lots of restaurants… not so far in the airport also
Stayed 1 night in Sep 2023

6/10 Okay

Eduardo, Hurst

Travelled with group
Disliked: Property conditions & facilities
Great value for location, very noisy if you sleep close to main street. Needs maintenance, basics. Paint. Better cleaning! Replacing or fixing faucets. Food delicious. Great service at front desk and food area ! Would return, just request a room away from street @
Stayed 3 nights in Sep 2023

8/10 Good

nyriam

Travelled with family
Liked: Cleanliness
Some items as basic as ref, microwave and flat iron, are made available only upon request and at additional cost to guests.
Stayed 4 nights in Aug 2023

10/10 Excellent

Maria Gertrude

Liked: Cleanliness, staff & service, property conditions & facilities
Great free breakfast buffet
Stayed 1 night in Jul 2023

8/10 Good

Reynaldo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location; very close to almost everything, i.e. shopping mall, restaurants and even diy laundry service.
Stayed 2 nights in May 2023

8/10 Good

Rolito

Liked: Cleanliness, amenities
Stayed 2 nights in Mar 2023

4/10 Poor

Bjørn

Stayed 1 night in Mar 2023

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for shopping and food
Stayed 3 nights in Feb 2023

6/10 Okay

DEMETRIUS, Waldorf

Liked: Staff & service
Disliked: Cleanliness, amenities
property was in a good area.

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2021

6/10 Okay

MMW, California

Liked: Staff & service
The hotel is so so, shower water is to low but the bed looks clean, the stuff we're nice.
Stayed 2 nights in Nov 2020

10/10 Excellent

Sonia. Bauro

Stayed 1 night in Mar 2020

10/10 Excellent

Sonia. Bauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
very nice room, and really good breakfast
Stayed 2 nights in Mar 2020

10/10 Excellent

Joanna Mae

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
The concept
Stayed 1 night in Dec 2019

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly nice, almost a boutique hotel. Solid three stars bordering on four. No gym but there’s one 50 meters down the road where you can work out for $2 a day.
Stayed 1 night in Dec 2019

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019

8/10 Good

Nanzee

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are excellent! The hotel price for budgeted longer stay is reasonable. There is hot water and the AC works good. The room is clean. The bathroom needs some work like the sink, it has stains and rust. The amenities is lacking. Like there's no fridge, safe, hair dryer and iron. The breakfast is almost the same thing the whole week, and I stayed for 3 weeka. But it's a complimentary bfast so that's good. I just wish they could change their menu. Speaking of menu, the restaurant doesn't have much of a choice either. The chef needs to up his cooking as well cause it's not something that would make me want to eat again. There's buffet lunch, not much on the buffet but it is reasonably priced. The location is great. There's a mall on the opposite side of the street. Albeit as small one, it still has grocery, clothes, pharmacy and lots of restaurant! Beside the hotel, there are bars and karaoke. So you don't need to take a car. And one more thing that bothered me so much though, there is no sound proofing in the room so if you're a light sleeper like me, those loud guests, with no care at all that it's late at night or midnight, will wake you up and keep you up. Also, at one time, I thought there was a bear snoring so loud beside me cause my next door guests was snoring so loud that it echoes around my room. But, there is also safety. There is CCTV in the hallways and elevator. The free wifi is working fine, slow but fine.
Stayed 7 nights in Nov 2019

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Property presented well in foyer and reception areas. Room OK and clean - but bathroom starting to show its age (e.g. rust on taps) - would benefit from a makeover. No shelf space in bathroom to store toiletries and no power outlets. Room lacked a safe and a fridge; noisy aircon and we just could not work out TV controls. Good location
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

6/10 Okay

Julivette

Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were kind, bfast though limited was fine, room was clean though shower head could be better (shower to slow water flow); roomy room but no house slippers for deluxe... overall- 👍
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Jul 2019

8/10 Good

RDP, Chino Hills, CA

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel seems to be declining in terms of maintaining its property. Bathroom fixtures showing its age
Stayed 1 night in Jun 2019

8/10 Good

KL, Tokyo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hope there was a fridge in the room. I can buy some cold drinks and enjoy at late night.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities
no business center. staff personnel are polite and customer-centric.
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t like anything at all, except the location which is ideal, because it’s near to restaurants...
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient directly across from Park mall with multiple restaurants and eateries and stores For every purpose
Stayed 7 nights in Apr 2019

10/10 Excellent

Geof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious business suite
The business suite was great. It was big and spacious.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2019

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Room was very clean. Staff was helpful and nice. Free full breakfast buffet. 24hrs bars service.
Stayed 12 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They should at least put an extra toilet paper, extra towel in case one gets wet. Simply plain room.No free coffee in the room. I always like to make coffee before going out. Breakfast is good.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Service, good rates, and good location, wonderful hospitality
Stayed 2 nights in Feb 2019

10/10 Excellent

Lina maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is sooo good
Stayed 4 nights in Feb 2019

8/10 Good

Jeffrey, Winston Salem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place and great location
Stayed 1 night in Jan 2019

6/10 Okay

Boon Song Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall experience : Good
everything was so fine until the final day when i checked out noticing that there is a charge to my room for 3 buffet lunch and a piece of cake which occurred on my second day stay . As this is a business trip and all my lunches were business lunches and it was arranged by my contacts there but of course after clarifying it among themselves , it is was settled but i was puzzled as there isn't any explaination to me on it . Next is the room clean up . the new towels and bathing accessories was replaced but my used tooth-brush , tooth-paste and soap was not clear away which surprises me how they do that . Lastly is the WIFI connections which is quite bad ( on and off , log in and out automatically ) as for modern situation , this is a very highly look upon service . after all , i will still come back to stay again .
Stayed 2 nights in Jan 2019

10/10 Excellent

Venus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and convenient.
Stayed 1 night in Jan 2019

10/10 Excellent

David III

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat hotel. Cozy. Recommended.
Stayed 1 night in Jan 2019

10/10 Excellent

MG, San Diego, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BIG Hotel offers 24 hour check-in, which was great since I arrived at about 4:00 am. In addition, when there was a possibility of delayed travel to Bohol, they were able to consider our extending our stay. Although we made our fast craft, the fact they were so accommodating was a great feature. I would definitely stay here again if I was traveling late and needed a place to stay close to the airport.
Stayed 1 night in Jan 2019

8/10 Good

RAYMUND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Will be visiting again. Thank you so much l.
Stayed 1 night in Jan 2019