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Reviews of Jolly Sailor- Fish on the Quay

3 out of 5
Jolly Sailor- Fish on the Quay
The Hythe, Maldon, England

Reviews

7.8

Good

Rating 10 - Excellent. 110 out of 268 reviews" "
Rating 8 - Good. 81 out of 268 reviews" "
Rating 6 - Okay. 36 out of 268 reviews" "
Rating 4 - Poor. 20 out of 268 reviews" "
Rating 2 - Terrible. 21 out of 268 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Dee

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
We stayed 2 nights. The view of Maldon quay from our room was excellent. Breakfast was fantastic. The staff were lovely. We felt the hotel would benefit from an update if possible as access to the upetairs bedrooms is appalling, through part of the kifchen which also disperses kitchen smells upstairs. The stairs are also very steep. Bedroom flooring (old lino) needs replacing as did the bed and headboard. The bathroom has been reburbished and was fine. Our room had air con which we didn't need. Parking in Maldon is difficult. Hotel location excellent.
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great B&B in a lovely location.
Stayed 1 night in Apr 2024

10/10 Excellent

GLADYS

Liked: Cleanliness, staff & service, property conditions & facilities
A LOVELY OVER NIGHT STAY, LOVELY STAFF AND LOCATION.
Stayed 1 night in Apr 2024

4/10 Poor

Julia

Disliked: Amenities
Needs refurbishing Good customer service Very helpful
Stayed 1 night in Apr 2024

4/10 Poor

Derek

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast and staff service were good, unfortunately everything else was terrible. Management forgot to tell kitchen there were guests on arrival date, so kitchen closed early and had to go to fish and chip shop. Room was very poor. White wall were obviously dirty in places and someone had painted over matt white white patches of silk white. Door lock wouldn’t work properly. Handle on “bathroom “ door was held on by a 3cm wood screw that stuck out by probably 2.75cm. Bare timber and mastic all around base of shower cubicle as plastic gone from base leaving at least 30cm by 20cm hole with bare plastic pipes. Dirty brown smears on toilet door frame. Wall behind toilet cystern and also near toilet roll dirty. Brackets to hold clothes rack and draw unit to walls pulled out of wall. But worst of all, black painted cupboards behind entrance door had loads of paint coming off and had a mirror hanging off the top cupboard door. When I opened the cupboards to put in cases as room was so small, they were literally filled with broken pieces of plaster board and an old sink. Unfortunately we had nowhere else to go and no time available to hunt for an alternative. Thankfully we were only in the room when we were asleep and staff and breakfast were good. Told food staff about the poor the room, they said they knew and were sorry and had told the owner in the past, but he doesn’t care. Maldon is a lovely place and worth a visit, boat trips excellent, park is great, but stay somewhere else.
Stayed 2 nights in Feb 2024

10/10 Excellent

Roddy

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly owner and staff great food and drink, we will stay there again , fully recommend a visit
Stayed 1 night in Feb 2024

8/10 Good

Lesley

Stayed 2 nights in Feb 2024

8/10 Good

Patrick

Liked: Cleanliness
Basic room, good breakfast, lovely location
Stayed 1 night in Jan 2024

8/10 Good

Claudette

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Gareth

Comfortable room with nice view of the Blackwater estuary! Slept well.
Stayed 1 night in Dec 2023

10/10 Excellent

Jeff

Travelled with partner
Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quaint old pub ideally located within easy walking distance of Maldon High Street. The bar/breakfast area was welcoming, and the staff were great. To get to the room I was staying in could be awkward if you were not nimble, due to the steep staircase from the staff area, but an enjoyable stay and a great breakfast. Very good value overall for a room in Maldon.
Stayed 1 night in Dec 2023

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Old and historic building nice view
Stayed 1 night in Dec 2023

10/10 Excellent

Chris

Stayed 1 night in Nov 2023

10/10 Excellent

Rosemary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar and restaurant area lovely atmosphere staff great. Rooms could do with updating
Stayed 1 night in Nov 2023

8/10 Good

Juliet

Liked: Staff & service, room comfort
Best eggs royale ever!
Full English to die for!
View from the window.
Stayed 2 nights in Nov 2023
Response from ads operations on 14 Nov 2023
THANK you for your kind review, we look forward to welcoming you back very soon

10/10 Excellent

Gareth

Stayed 1 night in Nov 2023
Response from ads operations on 14 Nov 2023
THANK you for your kind review, we look forward to welcoming you back very soon

8/10 Good

Nicki

Travelled with partner
Liked: Amenities
Had a lovely stay. The staff were all lovely and the food was excellent
Stayed 1 night in Nov 2023
Response from ads operations on 14 Nov 2023
THANK you for your kind review, we look forward to welcoming you back very soon

10/10 Excellent

Catharine

Stayed 1 night in Nov 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from ads operations on 14 Nov 2023
THANK you for your kind review, we look forward to welcoming you back very soon

10/10 Excellent

Darren

Liked: Staff & service
Excellent staff very welcoming and thank you for our celebration drink
Stayed 1 night in Nov 2023
Response from ads operations on 14 Nov 2023
THANK you for your kind review, we look forward to welcoming you back very soon

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location brilliant, great staff.
Stayed 2 nights in Oct 2023
Response from ads operations on 14 Nov 2023
THANK you for your kind review, we look forward to welcoming you back very soon

4/10 Poor

Ali

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly welcoming staff, unfortunately the room was very tired, cleaning was of poor standard, access to the room was through the pub kitchen and very steep stairs. No parking at the property, had to wait 20 minutes for a space to become available on the road.
Stayed 2 nights in Oct 2023
Response from ads operations on 14 Nov 2023
thank your for your review . i have discussed this with the team and we are refurbing the rooms

4/10 Poor

Paula Catarina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Below standard accommodation
Located in a beautiful area, with stunning views and excellent paths for walking. Charming building in the outside but needs a lot of TLC in the interior. The level of cleanliness in the room was below acceptable. However, not everything was bad: the restaurant was pleasant and the quality of the breakfast was really good. The staff was friendly and kind.
Stayed 2 nights in Oct 2023
Response from ads operations on 14 Nov 2023
thank you for your review

8/10 Good

Andy

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from ads operations on 14 Nov 2023
THANK you for your kind review, we look forward to welcoming you back very soon

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jolly Sailor/Fish on The Quay
Very friendly staff and breakfast was amazing. If using Satnav type in Fish on The Quay Maldon as there's a Jolly Sailor in Heybridge where we mistakenly went first. Great place overall
Stayed 1 night in Oct 2023

10/10 Excellent

STEPHEN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable place , friendly staff
enjoyed staying here, wouldn't hesitate to stay again in the future. breakfast 100 %
Stayed 1 night in Oct 2023
Response from ads operations on 14 Nov 2023
THANK you for your kind review, we look forward to welcoming you back very soon

10/10 Excellent

Carol

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is wonderful, from the minute we arrived till the end of our stay, would definitely come again. The staff make this a fantastic experience warm and welcoming from the minute you walk through the door. Nothing was to much trouble thank you so much.
Stayed 2 nights in Oct 2023
Response from ads operations on 14 Nov 2023
THANK you for your kind review, we look forward to welcoming you back very soon

2/10 Terrible

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
To be situated right on the quayside with the view I had from my room window was well worth the money for a nights stay. The room was small but adequate with all amenities in place. Steep staircase and low wood beam cielings are typical for the age and style of the building but had great character. The staff were very welcoming and and food was excillent. A full, very large english breakfast with excillent local sauages went down very well indeed.
Stayed 1 night in Oct 2023
Response from ads operations on 14 Nov 2023
THANK you for your kind review, we look forward to welcoming you back very soon

10/10 Excellent

John

Travelled with partner
Liked: Amenities
The staff were the most helpful and friendly we have ever met in any accommodation we have been .
Stayed 1 night in Oct 2023
Response from ads operations on 14 Nov 2023
THANK you for your kind review, we look forward to welcoming you back very soon

10/10 Excellent

Colleen

Stayed 1 night in Oct 2023
Response from ads operations on 14 Nov 2023
THANK you for your kind review, we look forward to welcoming you back very soon

10/10 Excellent

Derek

Stayed 2 nights in Oct 2023
Response from ads operations on 14 Nov 2023
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8/10 Good

Susanna

Liked: Staff & service, amenities, property conditions & facilities
Lovely spacious room in a very old building complete with beams, slopping walls and creaks. Helpful, friendly staff.
Stayed 1 night in Sep 2023
Response from ads operations on 14 Nov 2023
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10/10 Excellent

Christine

Stayed 3 nights in Sep 2023
Response from ads operations on 14 Nov 2023
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10/10 Excellent

J M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely & restful stay
We had a lovely stay at the Jolly Sailor- Fish on the Quay Babs and her staff were very welcoming, friendly && couldn't do enough to make our stay perfect. We had a two night stay, the breakfast choices were very good and the full English was quite a plateful, we had our evening meals here and couldn't fault them. The view from our room across the estuary & quay were amazing & like stepping back in time to another century
Stayed 2 nights in Sep 2023
Response from ads operations on 14 Nov 2023
THANK you for your kind review, we look forward to welcoming you back very soon

10/10 Excellent

Scott's

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was not easy.food was excellent.staff very friendly
Stayed 1 night in Sep 2023
Response from ads operations on 14 Nov 2023
THANK you for your kind review, we look forward to welcoming you back very soon

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great position by harbour, good walks from hotel. Good dining options. Breakfast bit late at 9 am.
Stayed 1 night in Sep 2023
Response from ads operations on 14 Nov 2023
THANK you for your kind review, we look forward to welcoming you back very soon

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful gem to stay.
The location was excellent with lovely views. The food was excellent and well percented, the staff were all extremely helpful and the manageress was excellent and went out of her way to help.Will definitely stay there again as it had a very friendly atmosphere. Thank you all. Diane and Brian.
Excellent stay.
The view of the sailing barges while sitting outside enjoying a nice cold glass of wine what more can you ask off.
You can see our bedroom window.
The view from our table every day.
Stayed 5 nights in Sep 2023
Response from ads operations on 14 Nov 2023
THANK you for your kind review, we look forward to welcoming you back very soon

6/10 Okay

Wendy

Stayed 1 night in Aug 2023

8/10 Good

Leigh

Stayed 1 night in Sep 2023

8/10 Good

Stella

Liked: Staff & service
Disliked: Property conditions & facilities
Needs updating
Bathroom in need of a good clean especially the shower tiles, Shower was also boiling hot or freezing cold didn’t have a shower the whole three days I was there just had to wash in the sink. The toilet was a macerator toilet, very noisy even when you use the water from the tap.
Stayed 3 nights in Sep 2023

8/10 Good

Lynda

Liked: Cleanliness, staff & service
It was quite pleasant, but the food wasn't very good and it was very noisy in the mornings! It's almost impossible to find a parking space nearby and I spent quite a while driving around until one was free, so definitely needs a dedicated plot for customers' parking! But the staff were lovely - accommodating, friendly, kind and polite. The surrounding area is really beautiful too and I would consider staying again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Janet

Travelled with partner
Liked: Amenities
Everything went well.
Stayed 1 night in Sep 2023

10/10 Excellent

Suzanne

Stayed 1 night in Aug 2023

6/10 Okay

JOANNE

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Ian

Liked: Staff & service
Disliked: Property conditions & facilities
Location / location - we had a good stay because of this - Weather was fantastic so could sit outside and enjoy a great meal - loved the thai food on a tuesday - The room was disappointing -did not have a view over the river was over the road this needs to be addressed on hotels.com marketing . You do have to walk through the kitchen and rooms are tired / In room 3 need to sort broken tile and use mold magic in parts of bathroom - Get new sheets for bedding - clearing all washed and clean but very old - Staff though were excellent and very friendly - Breakfast was made to order and was very good. Overall we enjoyed our stay but wouldnt return ( apart from for a meal) due to condition of room
Stayed 1 night in Aug 2023

10/10 Excellent

Tracey

Stayed 1 night in Aug 2023

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old quaint waterside pub, didn't stay long enough would go again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have just spent 2 nights at the Jolly Sailor Fish on the Quay and had a really lovely stay. The property itself is gorgeous with lots of character that you’d expect from an old pub several hundred years old, with a recent renovation having been beautifully and tastefully done. The view across many ancient wooden Thames barges and across the Blackwater river was beautiful. We were made so welcome by all of the staff who were wonderful, and the food was excellent. Also the bed was one of the most comfortable I have ever slept in! We will certainly be back as soon as possible.
Stayed 2 nights in Aug 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023