Hotel berdekatan Malcolm Preserve

"Our TV didn't work. I told the receptionist upon departure and she asked what room...... that was it"

"Lora, the evening person on the desk ,went out of her way to be helpful in solving a problem we had in getting a message delivered. Her effort was much appreciated!"

"We liked this hotel. It was clean, comfortable, and had good breakfast choices including cheesy omelette, hard boiled eggs, cinnamon rolls, etc. We used the pool and the gym as well which were both clean."

"Rooms clean and quiet with plenty of AC and USB outlets. Breakfast was standard but good. Desk service fast and friendly."

"Good"

"Rooms were clean and staff was friendly"

"I appreciated that there was a large parking lot for parking."

"Everything in the building is good and also came with free EV chargers. I asked the staff to switch out my dirty towels and they didn't. The only complain I have is the breakfast. There is an elder lady there making omelette doesn't seem like she wanted to be there. They put the breakfast behind her so that no one can take more. She seems to be like the guardian of the eggs/pancakes/homefries. When we asked for it she gives the minimal. I got a omelette with sausage but I went back for pancakes...

"Excellent choice for a week long stay."

"Rugs in the room need to be DEEP CLEAN!! The cabinets need to be fixed as well. Toilet should had been cleaned. Hallways smell like SH**Or Musty. Overall- the room space was amazing. Love the kitchen area and the door that divide the rooms. Refrigerator was clean along w the kitchen supply items. "

"Good"

"The room was clean and what I expected. The wifi kind of worked the first day then not at all."

"This was one of the least comfortable beds I’ve ever slept on. It felt more like a temporary spare bed than a proper hotel bed, and every movement from one person would immediately wake the other. As a result, we barely slept during our stay. The room was also quite noisy, making it even more difficult to get a good night’s rest. Given the level of comfort provided, the price was extremely difficult to justify. The rates seemed heavily inflated due to the World Cup, and the overall experience...

"Location was perfect for a conference we attended in Lowell. Plenty of restaurants and stores nearby. Staff was friendly and was able to fix a shower handle problem promptly. Property was clean and well maintained. Room was very clean and amenities were good. A/C unit seemed to be either working too cold or not cool enough although we didn’t address the issue with front desk as we spent very little amount of time in the room during our stay. All in all I’d recommend this property to anyone...

"Quaint, lovely place to stay"

"Staff very helpful & friendly. Location fine but need a car as nothing walking distance away. Only disappointment was breakfast - very limited choices and didn't look appetising (so we ate elsewhere)"

"Wouldn’t pay me my money back"

"It's an older property now, and my wife and I have been coming here for a very long time. We love how conveniently located it is between Concord and Lexington. On our last visit in May 2026, it helped to have front desk personnel like Benson, who went out of his way in helping us get the right room when our original choice did not work out. Benson is a credit to The Element Lexington/Concord. This review comes way later than I had originally planned, which I'm sorry for, but I'm happy to come...

"Breakfast was crowded, but very good."

"Close to downtown Lowell. Had to request bedding for sofa-bed despite having 3 adults listed on reservation. Would have helped to have that ready in the room."