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The Sterling

Photo gallery for The Sterling

Exterior
Junior Family Suite with Bathtub | Balcony
Celebration Double Suite with Bathtub | In-room safe, iron/ironing board, free WiFi
Junior Family Suite with Bathtub | In-room safe, iron/ironing board, free WiFi
Deluxe Family Suite with Bathtub | View from room

Overview of The Sterling

The Sterling

4.0 star property

3.8/5 Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk
Map
No. 43, Jalan Temenggong, Malacca City, Malacca, 75100

Explore the area

  • Popular LocationJonker Street Night Market5 min walk
  • Popular LocationA Famosa7 min walk
  • Popular LocationDataran Pahlawan Melaka Megamall8 min walk
  • AirportMalacca (MKZ-Batu Berendam)19 min drive

Room options

About this area

Malacca City

The Sterling is located in Malacca City. Chen Ho's Cultural Museum and Kite Museum are cultural highlights, and some of the area's landmarks include Bukit China and The Stadthuys. Maritime Museum Muzium Samudera and Yong Chuan Tian Temple are also worth visiting. Guests love the hotel's location for the sightseeing.

What's nearby

  • Little India - 2 min walk
  • Jonker Street Night Market - 5 min walk
  • Poh San Teng Temple - 6 min walk
  • A Famosa - 7 min walk
  • Dataran Pahlawan Melaka Megamall - 8 min walk

About this property

The Sterling

4-star hotel
The Sterling provides amenities, such as a round-trip airport shuttle and a business centre. Stay connected with free in-room WiFi.
Additional perks include:
  • A porter/bellboy, luggage storage and smoke-free property
  • A reception hall, a 24-hour front desk and a lift
  • Guest reviews say great things about the walkable location
Room features
All 37 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, Filipino, Hindi, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Restaurants on site

  • The Loft

Family friendly

  • Fridge

Conveniences

  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Porter

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Iron/ironing board (on request)
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Sterling Gloria
Sterling Gloria Hotel
Sterling Gloria Hotel Malacca
Sterling Gloria Malacca
Sterling Hotel Malacca
Sterling Malacca
The Sterling Hotel
The Sterling Malacca City
The Sterling Hotel Malacca City

Frequently asked questions

Is The Sterling pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 3 Dec 2022, prices found for a 1-night stay for 2 adults at on 21 Dec 2022 start from RM 288.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Sterling?

This hotel doesn't offer parking.

What time is check-in at The Sterling?

Check-in is from 3 PM - midnight.

What time is check-out at The Sterling?

Checkout is at noon.

Does The Sterling provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Sterling located?

Situated in Malacca City, this hotel is 0.1 mi (0.1 km) from Bukit China and 0.3 mi (0.4 km) from Jonker Street Night Market. Little India and Church of St. Francis Xavier are also within 5 minutes.

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 143 out of 586 reviews" "
" "5 - Excellent 24%
Rating 4 - Good. 263 out of 586 reviews" "
" "4 - Good 45%
Rating 3 - Okay. 104 out of 586 reviews" "
" "3 - Okay 18%
Rating 2 - Poor. 57 out of 586 reviews" "
" "2 - Poor 10%
Rating 1 - Terrible. 19 out of 586 reviews" "
" "1 - Terrible 3%

3.8/5

Cleanliness

4.0/5

Staff & service

3.4/5

Amenities

3.6/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

SYUHADA
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

5/5 Excellent

Mun Loong
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staffs were very helpful, always ready to help us with the door when we had a handful of bags haha. The environment was great too, walking distance to tourist attractions. Room was clean as expected. Overall great service and great stay!
Stayed 1 night in Dec 2021

3/5 Okay

Hong Xin
Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
no hot water during bath, bath water too small
Stayed 1 night in Dec 2021

2/5 Poor

Bryan
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

4/5 Good

E, Shah alam
Travelled with partner
Liked: Cleanliness, staff & service, amenities
Old hotel but close to the city and walkable distance
Stayed 1 night in Sep 2020

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020

4/5 Good

Valen
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Stay in The Sterling !
Great Stay, Nice Place - However, the shower unit should be maintained !
Stayed 1 night in Aug 2020

3/5 Okay

crouchender, London
OK but definitely not as high-end as the photos suggest. Location is good. Towels are threadbare and are well overdue replacing.
Stayed 6 nights in Aug 2020

3/5 Okay

Hani
Travelled with family
Liked: Cleanliness
thank god it's only one night
my room didnt have hair dryer. my sisters' room didnt have air-cond. my room was more expensive than my sisters' rooms but was so basic and ugly. their rooms were so nice. my room didnt even have a window. very claustrophobic. the only positive is the location - walking distance to Jonker Walk
Stayed 1 night in Jun 2020

3/5 Okay

Edison, Singapore
Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed in the celebration suite. In-room jacuzzi was good! The cabinet under the sink was falling apart though. The sheets and pillows were NOT CLEAN. Didn't dare to touch the sofas either.
Stayed 1 night in Mar 2020