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Terra Nova Hotel

Photo gallery for Terra Nova Hotel

Front of property
Terra Room | Desk, iron/ironing board, cots/infant beds, free WiFi
Meeting facility
Reception
Shower, designer toiletries, hair dryer

Overview of Terra Nova Hotel

Terra Nova Hotel

3.0 star property
7.2 out of 10 Good
7.2/10 Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Room service
Map
No. 29, Jalan KSB 11, Taman Kota Syahbandar, Malacca City, Malacca, 75200

Explore the area

  • Popular LocationJonker Street Night Market3 min drive
  • Popular LocationMalacca River4 min drive
  • Popular LocationDataran Pahlawan Melaka Megamall4 min drive
  • AirportMalacca (MKZ-Batu Berendam)19 min drive

Room options

About this area

Malacca City

Located in Malacca City, Terra Nova Hotel is in the city centre. Melaka International Bowling Centre and Ayer Keroh Country Club Berhad are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Melaka Botanikal Garden and Malacca River. Maritime Museum Muzium Samudera and Yong Chuan Tian Temple are also worth visiting.
Visit our Malacca City travel guideOpens in a new window
Map

What's nearby

  • Baba Nyonya Heritage Museum - 2 min drive
  • Malacca Heritage Centre - 3 min drive
  • Jonker Street Night Market - 3 min drive
  • Malacca River - 4 min drive
  • Dataran Pahlawan Melaka Megamall - 4 min drive

Restaurants

  • Nancy's Kitchen Nyonya Cuisine - 13 min walk
  • Lee Noodle Cuisine - 13 min walk
  • Yeast Pastry House 伊士多面包菓子工房 - 13 min walk
  • Asam Pedas Gearbox - 13 min walk
  • Colin's Cafe / Place - 13 min walk

About this property

Terra Nova Hotel

3-star hotel in the city centre
Jonker Street Night Market is located near Terra Nova Hotel, which provides a return airport shuttle, dry cleaning/laundry services and a 24-hour business centre. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Motorhome/coach/lorry parking, a local area shuttle and tour/ticket information
  • Concierge services, smoke-free property and luggage storage
  • Guest reviews speak well of the helpful staff, WiFi and walkable location
Room features
All 48 rooms feature comforts such as fireplaces and air conditioning, in addition to perks such as free WiFi and free newspapers.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • 32-inch LCD TVs with premium channels
  • Cots/infant beds, coffee/tea makers and desks

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Limited on-site parking (max. 2 spaces per unit)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Room service available

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Cots/infant beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Fireplace
  • Free newspapers
  • Iron/ironing board (on request)

Similar properties

Policies

Check-in

Check-in from 3 PM - 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are available for MYR 30.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 50 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 400 per vehicle (return)
  • Crib (infant bed) fee: MYR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Terra Nova Hotel
Terra Nova Hotel Malacca
Terra Nova Malacca
Terra Nova Hotel Hotel
Terra Nova Hotel Malacca City
Terra Nova Hotel Hotel Malacca City

Frequently asked questions

Is Terra Nova Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Terra Nova Hotel?

As of 1 Jun 2023, prices found for a 1-night stay for 2 adults at Terra Nova Hotel on 5 Jun 2023 start from RM 92.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Terra Nova Hotel?

Self-parking is free at this property.

What time is check-in at Terra Nova Hotel?

Check-in is from 3 PM - 11:00 PM.

What time is check-out at Terra Nova Hotel?

Checkout is at noon.

Does Terra Nova Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MYR 400 per vehicle applies.

Where is Terra Nova Hotel located?

Located in the heart of Malacca City, this hotel is within 1 mi (2 km) of No 8 Heeren Street Heritage Centre and Jonker Street Night Market. Straits Chinese Jewellery Museum and Masjid Tranquerah are also within 1 mile (2 km).

Terra Nova Hotel Reviews

Terra Nova Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 12 out of 95 reviews" "
" "10 - Excellent 13%
Rating 8 - Good. 42 out of 95 reviews" "
" "8 - Good 44%
Rating 6 - Okay. 30 out of 95 reviews" "
" "6 - Okay 32%
Rating 4 - Poor. 10 out of 95 reviews" "
" "4 - Poor 11%
Rating 2 - Terrible. 1 out of 95 reviews" "
" "2 - Terrible 1%

7.5/10

Cleanliness

7.1/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Toh

Stayed 1 night in Aug 2022

8/10 Good

Fatin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory and quiet stay.
Everything is fine but it would be better if the staff can allocate guests to a separate floor which is further away from the noisy tour group.
Stayed 2 nights in Nov 2018

8/10 Good

Noramirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Wife Got Locked In The Toilet
My wife was about to go to take a shower, closed the door (without locking) to hang the towel and then tried to open it again, and that's it, she's locked inside !! To recap, she did not lock the door in the first place ! Contact the reception, who in turned contact the doorman, and in the end contacted the maintenance guy, and all in, my wife was locked in the toilet for almost an hour !! The lock eventually was smashed into pieces before the door can be opened! (Good lock though) Needless to say, they changed for us another room and thankfully, it was uneventful :) Not a bad hotel, in fact, not our first time there, and will be there in the future too, but does leave my wife a phobia and she dare not lock the door even after changing room. (just imagine if she's alone in the first place and I'm not there to know that she's locked inside !!!)
Stayed 1 night in Oct 2018

10/10 Excellent

Delson, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll Be Back
It's not our first time staying here, and while the first time we have very bad experience with their WiFi, this time, everything is smooth sailing. We spend 2 wonderful nights here and we will definitely be back again.
Stayed 2 nights in Jun 2018

8/10 Good

Wan yee

Liked: Staff & service, property conditions & facilities, room comfort
Good location, but need to train housekeeping
Overall is good, the only thing is the cleanliness, when we go in the room, can see the dustbin is with garbage thrown by last guest. Even there are toothbrush(used) placed in the toilet window...

6/10 Okay

Verified traveller

decoration
The room's decoration is quite old and not bright enough
Stayed 1 night in Feb 2018