Free WiFi
Check availability

Reviews of Hotel Star Moon

2 out of 5
Hotel Star Moon
No. 4 & 6, Jalan KL3/10A, Taman Kota Laksamana Sek 3, Malacca City, Malacca

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 21 reviews" "
Rating 8 - Good. 10 out of 21 reviews" "
Rating 6 - Okay. 8 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

7.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Please make sure the room is smoking free. It was not pleasent if smell of smoking leftover in the room.
Stayed 3 nights in Nov 2018

8/10 Good

Jason, Kuala Lumpur

Liked: Cleanliness, property conditions & facilities, room comfort
Not bad
Bed were quite comfort, got individual power socket on each single bed. Shower head a bit run down but still ok. Just that WiFi connection were intermediate... Not really able to use... Overall still ok for me...

6/10 Okay

Douglas, Singapore

Liked: Cleanliness, property conditions & facilities
Nice cheap stay
Small bedroom. Undependable WiFi. Small bathroom. Toilet seat wet after shower. Comfortable king-sized bed. Clean room. Warm shower. Classy bath vanity. Working air-conditioning. 2 mid-quality premium tv channels, but has NatGeo. Free parking. Nice eateries outside hotel. Best feature, only S$38 per night, so worth it.

8/10 Good

Douglas, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and cheap
Booked 2 Rooms for 4 pax. Extremely small-just fits a king-sized bed and a small side table with mirror, nothing more. Stayed out most of the time, so, sleeping was the only need, and it was comfortable with air-conditioning. Shower only, but had working warm water. Nice bathroom vanity. TV had free-to-air channels, but the 2 premium channels, HBO and 7, had poor programmes. So, we watched Nat Geo. WiFi was weak, limited at best. Basically not working from rooms. However, slightly better reception at lobby; even then, 50/50. Have nice eateries in neighbourhood, including pushcart stalls that opens at night till 1am. Try the paring (stingray) fish bbq, it's nice. For hotel price paid, S$38 per night, worth it!

6/10 Okay

Verified traveller

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness
housekeeping need improve
Housekeeping not so well. When go in very heavy smoking feels and the mattress also

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
One night in Malacca. Hotel was good and couldn't find any fault.

6/10 Okay

NG, jurong

small n clean

8/10 Good

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
connection
wifi n internet basically zero.....

6/10 Okay

Fran, Singapore

Liked: Cleanliness, room comfort
Nice budget clean hotel
Value for money with good location. Clean bed but high pillows difficult for sleeping which caused neck pains. Note: No lift, no kettle in rooms & not all rooms have window. Fortunately, I stayed at room 201 with windows (forgot another room number).

6/10 Okay

Wayne Fran, Singapore

Liked: Cleanliness, room comfort
Quite nice budget & clean room at good location.
Free parking, free high speed wifi, clean & comfort bed room for our one night stay. But the pillows were to high for sleeping. Also free 2 bottled water, no free kettle boiler in the room. But can refill the water outside the room corridor with the hotel's Magic brand water machine. Note: No lift in this budget hotel. Few rooms have windows as most of rooms no windows. Luckily we got 2 rooms with window at room 201 (forgot another room number).

10/10 Excellent

Nur raisyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kay Mih, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room and value for money stay
This is a one year old hotel. Very clean and well kept. The bathroom, toilet and bed are great. Value for money. Not too far from Jonker Walk. But have to be careful when walking toward Jonker Walk. Narrow or no pavement. You will have to walk on the side of the road. The surrounding of the hotel have a lot of shops, restaurants. Very convenient. You can go for the hawker food at the nearby coffeeshop for dinner and supper. In fact you don't need to walk to Jonker Walk for food. The hotel counter staff are friendly except for one lady. First time when I asked her about Jonker walk, she seems impatient to answer. That build up a bad impression on her. The rest of the staff are friendly and most willing to help. We have a great stay. I strongly recommend this hotel for those looking for a clean and comfortable stay and value for your money. No tissue box provided in the room. There is toilet roll.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
it was fun
(=

6/10 Okay

Alex, klang

Liked: Staff & service
Not bad for a budget hotel
the room has cigarette smell.

8/10 Good

Mark, Christchurch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and clean place
Nice place. The rooms are clean, though a kettle in the room would have been welcome. Its a little bit of a walk into town, but not too far. The staff is very friendly, though if you ask them for something like a kettle, or breakfast which is not included all they say is sorry were a boutique hotel as if that's why they can't provide it.

4/10 Poor

TRISTAN, Paris

Disliked: Staff & service, property conditions & facilities
Horrible !
Hotel très difficile à trouver malgré un GPS, car l'adresse n'est pas la bonne! Nous avions notre voiture et nous avons donc appelé l'hôtel à 3 reprises pour avoir de l'aide pour les trouver qui nous a dit "prenez un taxi" en ricanant entre eux! L'hôtel est situé dans une zone affreuse et dangereuse à l'extérieur de la ville... Pas d'ascenseur et escaliers très raides!

8/10 Good

CHONGFEN, 云南

Liked: Cleanliness, staff & service
酒店评
酒店服务人员比较友善，地理位置方便。

6/10 Okay

Sid, ID

Liked: Staff & service
Lokasi hotel cukup jauh
Hotelnya ok, hanya saja lokasinya sangat jauh dari tempat tourist attraction, tidak ada pilihan bus yang ada hanya taxi yang harganya selangit untuk jarak yang cukup dekat menurutku. mungkin bisa ditempuh dengan jalan kaki tapi cukup jauh dan daerahnya cukup terpencil jadi sulit untuk ditemukan jika bertanya pada orang sekitar kebanyakan mereka tidak tahu bahkan supir taxi sempat bigung.