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Reviews of Hotel Hong at Jonker Street

2.5 out of 5
Hotel Hong at Jonker Street
7B, Jalan Masjid, Malacca City

Reviews

8.8

Excellent

Rating 10 - Excellent. 42 out of 84 reviews" "
Rating 8 - Good. 31 out of 84 reviews" "
Rating 6 - Okay. 10 out of 84 reviews" "
Rating 4 - Poor. 0 out of 84 reviews" "
Rating 2 - Terrible. 1 out of 84 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

SHUN HOONG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is very nice and patience,
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Stayed in triple room. One queen and one single bed. It was clean but very small. The online photos of this property is not accurate. The sheets and towels are discoloured. The window shade is not blockout. You can hear your neighbours in the next rooms through the walls. Wifi doesn’t work most of the time. Except in the lobby and on the roof. Fan, aircon and bathroom hot water work well. Plenty of toiletries provided. The common areas are untidy, dusty, run down and not maintained.
Stayed 2 nights in Jun 2023

8/10 Good

Yu Qing

Stayed 2 nights in Feb 2023

6/10 Okay

Gurvinder

Travelled with family
Liked: Cleanliness, staff & service
Basic clean room
Hotel Jonker is in a good location, everywhere is walkable. Some lovely cafes on jonker street are not too far. Staff are friendly and kind. You get what you pay we needed a basic room for 2 nights at a very reasonable rate.
Stayed 2 nights in Feb 2023

10/10 Excellent

Vivian

Stayed 2 nights in Dec 2022

6/10 Okay

Jui Yi

room small and reception not friendly, safe box not working and no room to change
Stayed 1 night in Dec 2022

8/10 Good

siew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to many good eateries n attractions.
Stayed 2 nights in Nov 2022

10/10 Excellent

Vijay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nearby Jonker Street and the room is clean. The manager also treat her quest quite nice. The only downside is the rooftop didn't maintained well and the corridor also seems dirty. But it is still quite the budget hotel if you're looking for
Stayed 1 night in Sep 2022

8/10 Good

Yip

Travelled with family
Liked: Room comfort
Bad days we stay for 2 days tv is not working parking lot not many only 2 lot for hotels
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
worth to stay
Location near to jonker street. Value for money.
Stayed 1 night in Sep 2022

10/10 Excellent

Chin Hin

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Gayathiri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, thanks.
Stayed 1 night in Jun 2022

8/10 Good

Hafidzuddin

Stayed 1 night in May 2022

10/10 Excellent

Moon Jay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Mr Ti on 14 Aug 2020
Thank you very much for you to stay at Hotel Hong. Hope to see you again. Best Regards

8/10 Good

tien l

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet place
The hotel located in the Heritage centre, on a quiet street away from the main crowd. It is only a few minutes walk to Jonker Street and other attractions, the riverwalk is 1minute away. The hotel itself is typical Asian shoplot style, with basic furnishing. Shower is very powerful, bed is comfy but the blind is useless, it doesn't stop sunlight from coming in. The communal area/walkway is a bit messy though as they scattered things around. They even provide free transfer to/from Melaka central bus station. Overall it's a good stay for a budget place
Stayed 3 nights in Feb 2020
Response from Mr Ti on 20 Feb 2020
Dear, Thank you very much for your stay at Hong Hotel, hope may see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Mr Ti on 30 Jan 2020
Thank you very much for your stay at Hotel Hong. Hope to see you again. Best Regards

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and very patient
Stayed 1 night in Dec 2019
Response from Mr Ti on 19 Jan 2020
Dear, Thank you very much for you to choose Hotel Hong as the place to stay in Melaka. Hope to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019
Response from Mr Ti on 1 Jan 2020
Dear, Thank you for your stay and hopeto see you again. Best Regards

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
the tv not functioning well...check the satelite
Stayed 1 night in Dec 2019
Response from Mr Ti on 14 Dec 2019
Thank you for you stay in our hotel. We will add extra channel in future cause now we had using unifi for internet. Hope to see you again. Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Mr Ti on 5 Dec 2019
Thank you very much for your stay in our hotel, hope to see you again. Best Regards

10/10 Excellent

Lai Thong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never to be forgotten history of Malacca!
Located within the Malacca Jonker Street Heritage Centre., and also from a bridge access to Malacca town centre like Bunga Raya just within walking distance as well. One will require at least 2 full days to explore the whole of Malacca Heritage area and the old Portuguese forts, Dutch churches etc. All within walking distance from Hotel Hong at Jonker Street!
Stayed 1 night in Oct 2019
Response from Mr Ti on 7 Nov 2019
Thank you very much for your stay at Hotel Hong. Hope to see you again. Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Mr Ti on 21 Jul 2019
Thank you very much for your stay. Hope to see you again.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location, 5 mins walk to Jonker walk. clean room and friendly service.
Stayed 1 night in Jun 2019
Response from Mr Ti on 27 Jun 2019
Thank you very much for your stay and hope to see you again.

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Small Hotel
Excellent small hotel with very friendly and helpful staff. For early risers, even had local delicacies at the front counter for guests to help themselves plus free transport to Malacca Sentral Bus Station.
Stayed 2 nights in Dec 2018
Response from Mr Ti on 27 Dec 2018
Dear, Thank you very much for you comment, and hope to see you again. With best regards

8/10 Good

pei ling

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Mr Ti on 1 Nov 2018
Thank you

8/10 Good

Lee

Nice stay and receptionist is very friendly. Walking distance to Jonker Street. Only shower is lacking low water pressure. Otherwise is perfect for us all.
Stayed 2 nights in Sep 2018
Response from Mr Ti on 13 Sept 2018
Dear, Thanks for your stay and let us know about the water pressure low, we will look at it immediately.

8/10 Good

Flo, Petaling Jaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to Jonker Street
The check in is fast as we are tired after a long drive. We check in to our room at the ground floor and so no climbing of staircase is needed (there is rooms at first floor). The staff is friendly when we asked for a hair dryer for our room.
Stayed 1 night in Jun 2018
Response from Mr Ti on 9 Aug 2018
Thank you very much for your staying in our hotel. Hope may see you again .

10/10 Excellent

UTTHASET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth Staying
You get what you pay for but they provide so much extra services to make you feel welcomed. Definitely coming back if I visit Malacca.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely Worth Staying
I stayed at single room which is a bit small but still comfortable. Receptionists were very nice and made me felt welcomed by giving a lot of information. They even provide free ride to bus station.
Stayed 1 night in May 2018
Response from Mr Ti on 30 May 2018
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The lady boss was around when we checked in, and she was very warm and gave lots of recommendations about where to eat. It was overall a good stay, the only complaint I had was the weak water flow to the shower in the evening, and the broken WiFi during the last two days of our stay.
Stayed 3 nights in May 2018

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very comfortable and the staff were all very friendly and helpful
Stayed 2 nights in May 2018
Response from Mr Ti_ on 17 May 2018
Thank you. Hope may see you again in future.

10/10 Excellent

Kimyou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel that is close to Jonker Street
Clean, friendly stuff and walking distance to Jonker street. Initially I chose this hotel because of free parking. I end up just parked the car at the hotel parking space and walk to Jonker street and near by hawker center.
Stayed 1 night in Apr 2018
Response from Mr Ti on 2 May 2018
Thank you

6/10 Okay

Mugilan, johor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nee ce hotel nearby to jonker.
I went to this hotel for 2nd time.. not to say excellent but ok la. Check in time is 2pm but they was doing housekeeping till 3pm something and we was waiting soo long at lobby. The room was not very clean maybe because they was rushing cleaning at that time. Dusty abit and our blanket dirty/dusty abit. Saturday and Sunday we can’t park our car over there because those who going to jonkerwalk will park over there. This parking is our big issue at Saturday night.Overall this hotel is nice to stay.
Stayed 1 night in Mar 2018

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a perfect, budget-friendly, no-frills hotel. The reception was quick and painless and the room was spartan, but had everything I needed. The hotel is walking distance to just about everywhere you'd want to go. Parking is in a disheveled lot right next door that doubles as a local trash accumulation space - like most open patches in urbanized areas of Malaysia. The small burn pile smoldering outside of my window was the only thing that reinforced the second-world context of an otherwise meticulously kept interior. Bed was extra extra firm, but I slept very well. Would definitely go back again.
Stayed 1 night in Feb 2018

8/10 Good

Aaron, Vancouver

Liked: Cleanliness, property conditions & facilities
Centrally located in the heart of Malacca. price is great, has everything you need to be comfortable. free water and ride to the bus terminal is included, fancy hotels will charge you extra for these services. possible chance you may be interrupted during prayer times from the big mosque across the street.
Stayed 1 night in Jan 2018
Response from Mr Ti on 23 Jan 2018
Thank you.

10/10 Excellent

gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Great value place to stay in town. Basic but very clean.
Stayed 1 night in Jan 2018

8/10 Good

Torbjörn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value choice.
A very good choice if keeping to a budget. Great location for getting around town on foot. One downside is because the rooms are small and compact it can be noisy at times. But all in all we would be happy to stay here again on our return to Mallaca.
Stayed 1 night in Jan 2018

10/10 Excellent

razman, kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
small hotel with big
we stayed there for two nights..the location was very nearby to jonker street about 2-3 minutes walk..we arrived quite late in the evening so we had to park at the private property next to the hotel and they charged us RM5 per entry..next day we managed to get parking lot along the roadside 50 meter from the hotel but that's fine..we like everything about the room, toilet is clean and bed was cozy..we didn't care much about the window view since we came back hotel late at night and went out late in the morning..our room located on ground floor and easy access to the lobby.
Stayed 2 nights in Dec 2017

8/10 Good

TiffanieC, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic and Clean
Pro Good value, walking distance within 3 min to Jonker street, free parking Clean Rain shower Con Bad wifi, even our room is just next to the reception?! Our room is just next to besides the reception, can clearly hear the sounds from common area; of phone ringing, people coughing, from drinking making area
Stayed 1 night in Dec 2017

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is a very food experience the place is very clean staff very friendly n helpful very convenient location
Stayed 1 night in Dec 2017

10/10 Excellent

Wai, Johore.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is good to stay
it is convinient to stay in this hotel, it is near to anywhere
Stayed 1 night in Nov 2017
Response from Mr Ti on 12 Dec 2017
Thank you. Hope may see you again.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best budget stay in whole of Asia
The staff are all so friendly. They have a free shuttle and offered to take me to the floating mosque at sunset. Helped me get my ticket to singapore, and take me to the bus station. Tells you where is good to go for certain foods. Very welcoming and so nice. Thank you very much for my stay
Stayed 4 nights in Oct 2017
You are welcome and hope may see you again. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Ramazan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
One of the worsest Hotel experiences I ever had.

10/10 Excellent

HA

Stayed 1 night in Jun 2023

6/10 Okay

GWIRYU

Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023