The Peninsula Group Makati Central Business District hotels

"Room is immaculate Staff very friendly and patient Breakfast if fresh with delicious choices"

"I am very happy until last night, i found a big cocroach in my room otherwise it was a pleasant stay."

"Worked I’m out at 5am all week and then kicked out last day and said not open till 6am. Was using room to stretch and no weights so no noise and security wasn’t very nice. Only complaint. "

"Recommend to friends"

"Friendly staff, nice location, clean rooms "

"The Shangri-la Makati was definitely first class stay. I would recommend it to anyone visiting Manila. "

"Staff was amazing"

"Bottled water every day. Very clean rooms and friendly staff. "

"IMPORTANT NOTE: THIS IS NOT A HOTEL. It's an apartment building. The unit has a serious roach problem. The property owner is IMPOSSIBLE to reach. She has an automated message on Expedia that says to contact her via email or WhatsApp and she doesn't reply to either. I was lucky I had a local friend that was able to help, but if I didn't I have no idea what could've happened. She was not professional and very dismissive. I was supposed to stay for 2 weeks and was only able to hold one night (the one that I arrived). I immediately went to a hotel. She's not helpful at all. "