3/5 Okay
Skiperella, Kent
Travelled with partner
20 Aug 2020
Not what we had expected. The accommodation was in no way reflective of the beautiful setting - the stunning castle and grounds. The room was basic, with no traditional furnishings in keeping with the surroundings. It was tired looking, with dirty paintwork, taps fitted around the wrong way, rubbish blowing around the courtyard outside that was ignored by the staff. The restaurant had dirty cutlery, dirty windows, chipped paintwork and bird poo on the terrace railings and again, dead leaves and rubbish on the ground that despite being obvious, was ignored by the staff. The tables in the restaurant were levelled with folded serviettes - in general there was a lack lustre feel to the place and the staff indifferent to it. The potential is there to make a stay something really special and such a pity that it is not.
Stayed 1 night in Aug 2020
