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Reviews of The Heights at Athena Court

4 out of 5
The Heights at Athena Court
Bridge Avenue, Maidenhead, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 24 out of 43 reviews" "
Rating 8 - Good. 15 out of 43 reviews" "
Rating 6 - Okay. 2 out of 43 reviews" "
Rating 4 - Poor. 0 out of 43 reviews" "
Rating 2 - Terrible. 2 out of 43 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Josh

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place, relaxing stay!
Stayed 2 nights in Apr 2024

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Candace

Travelled with family
Liked: Cleanliness, room comfort
Communication was amazing, great location!
We are so thankful to have found this place. Our other vrbo never responded and we could never get access… we travelled from the states and had nowhere to go after being on flights all night.. We were stranded hopping from hotel to hotels with not enough sleeping space for our family because everything was booked last minute. This place saved us.!!! Host was very responsive, quick and helpful. Place was well stocked and in a good area close to shopping and restaurants. Some things could have been a little cleaner but we booked last minute and are supposed to usually give 72 hours notice. So I feel like that is because of us booking last minute and not the hosts fault at all. We were overall very pleased and had a good stay. Wished we would have booked this originally. Would stay here again.
Stayed 3 nights in Jul 2023
Response from Guest Services on 14 Jul 2023
Hi Candace,Thank you for your positive feedback,We are very happy you were more than satisfied with your stay with us and found our accommodation well equipped, conveniently located, and our staff approachable and helpful.We are glad you had such a positive experience and that we were able to help you relax after your long flight from the States.We really hope to welcome you again in the near future,Many thanks,Guest Services

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, room comfort
Very comfortable, clean tidy and spacious.
Stayed 4 nights in Sep 2022

8/10 Good

Emily

Stayed 2 nights in Mar 2022

8/10 Good

JA KYUNG

Travelled with family
Liked: Cleanliness
Overall very satisfied, the flat was clean and kitchen utensils are in good condition and well equipped. Comfortable bed, good shower. Strangely sofa and chairs were a bit tacky, compare to other facilities. Guest service was very responsive, helpful!
Stayed 2 nights in Jan 2022

10/10 Excellent

Tracey

Liked: Cleanliness, room comfort
Five Stars
Very clean. Excellent facilities, lovely apartments
Stayed 2 nights in Nov 2021

10/10 Excellent

Corrina

Travelled with family
Liked: Cleanliness, room comfort
Perfect spot
We chose this apartment to be close to Lego land . & enjoyed exploring the area . A shop & food establishments all five minutes away that was a bonus . We was so pleased with all aspects of are stay in this apartment. It was very welcoming with a few what felt like treats . Lots of fresh towels Kitchen coffees and teas So you have a coffee on arrival . All beds made up lovely and the place was gleamingly clean . I have recommended the apartments to a friend who has booked already. I thought the price was excellent to.
Stayed 3 nights in Jul 2021

10/10 Excellent

christopher

Business traveller
Liked: Cleanliness, room comfort
Lovely apartment and experience
Lovely apartment ' spotlessly clean ' easy check in ' great communication from host ' will use again
Stayed 2 nights in Dec 2020

6/10 Okay

Abdul

Travelled with family
Pretty averages nothing special.
Pretty averages nothing special.
Stayed 3 nights in Oct 2020

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, room comfort
Communication
The communication from the host was not great
Stayed 2 nights in Sep 2020

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, room comfort
Family break
My family and I had a great stay at The Heights at Athena Court. The apartment was spacious and spotlessly clean when we arrived. Facilities are fantastic, a great location in Maidenhead and communication with the team was excellent.
Stayed 2 nights in Aug 2020

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2020

8/10 Good

R

Liked: Cleanliness, room comfort
Convenient and comfortable.
Excellent location. Convenient for town centre, station and motorways. Good parking, but you may need to reserve it in advance. No AC, like most places in the UK, but they supply fans. The train noise is a tad annoying, but we soon got used to it. Sky TV package was good. Sports, but no movies. Wi-Fi was good, but #16 was not connectable, so we had to connect to another apartment, which was not an issue. The street outside was very quiet. Will definitely stay here again.
Stayed 5 nights in Jun 2020
Response from Alastair on 15 Jul 2020
Dear Guest, Thank you for taking time out to leave a review of your recent stay with us. I am pleased to hear you were happy with the apartments locations and amenities. We take pride in having centrally located properties which allows easy access to the surrounding areas. Thank you for bringing to our attention the issue with the Wi-Fi connection for your apartment. This has been reported to our Maintenance Team. We look forward to welcoming you back in the future. Kind Regards, Guest Services Team

10/10 Excellent

Alexis O., Nicosia, Cyprus

Liked: Cleanliness
ALL PERFECT
The property was excellent, served it purpose and host was very clear with instructions and helpful
Stayed 9 nights in May 2020

10/10 Excellent

Jade

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very well kitted out apartment; excellent for both work or leisure.
Stayed 2 nights in Dec 2018
Response from Nandor Sasvari on 11 Jan 2019
Dear Guest, Thank you for rating us 5 out of 5. I am happy to hear that you had a pleasant stay with us. We hope that we can welcome you in one of our apartments in the near future as well. Kind regards, Nandor Sasvari Guest Services Team Leader

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Nandor Sasvari on 11 Jan 2019
Dear Guest, Thank you for rating us 4 out of 5. I hope that you had a pleasant stay with us and that we can welcome you in one of our apartments in the near future as well. Kind regards, Nandor Sasvari Guest Services Team Leader

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just be careful you now need to orgasnise parking at an extra cost ! I wasn't aware and got a ticket !
Stayed 1 night in Oct 2018
Response from Nandor Sasvari on 11 Oct 2018
Dear Mr Tim, Thank you very much for your review and for rating us 3 out of 5. I am very sorry to hear that you received a ticket, in cases like this our 24 hour Guest Services should be contacted so we can look into it. We are also clearly stating the parking rules in all of our Welcome letters in order to avoid these kind of situations. I hope that we can welcome you in one of our locations in the near future as well. Kind regards, Nandor Sasvari Guest Services Team Leader

10/10 Excellent

Chantal

Flat was very comfortable and clean. Guest services very responsive.
Stayed 2 nights in Sep 2018
Response from Nandor Sasvari on 7 Sept 2018
Dear Chantal, Thank you very much for this very positive feedback and for rating us 5 out of 5. We are happy to hear that we met your expectations and we hope that we can welcome you in one of our locations in the near future as well. Kind regards, Nandor Sasvari Guest Services Team Leader

8/10 Good

Chris, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for Maidenhead and surrounding areas
Most enjoyable trip. Only marred by the lack of sleep due to the heat and the early morning sunshine.
Stayed 2 nights in Jun 2018
Response from Nandor Sasvari on 10 Jul 2018
Dear Chris, Thank you very much fro your review, we always look forward to feedback to continue to improve our services. I will forward on your notes regarding the Air conditioning and black out blinds to Senior management for consideration, but this is something which cannot be rectified/changed immediately. I hope that we will be able to welcome you in one of our locations in the near future as well. Kind regards, Nandor Sasvari Guest Services Team Leader

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
verry good over all. one of the blinds was broken in the bedroom and the door to the balconay was verry hard if not impossble to lock. otherwise exelent and the manament team was great.
Stayed 2 nights in May 2018
Response from Nandor Sasvari on 17 May 2018
Dear Guest, Thank you very much for you review. I am happy to hear that you enjoyed your stay with, I have passed son your notes to our maintenance team so they can look into the issues. I hope that we will be able to welcome you in one of our locations in the near future as well. Kind regards, Nandor Sasvari Guest Services Team Leader

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Nandor Sasvari on 4 Apr 2018
Dear Guest, Thank you for your review, I hope that we can welcome you in one of our locations in the near future as well. Kind regards, Nandor Sasvari Guest Services Team Leader

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Nandor Sasvari on 27 Mar 2018
Dear Guest, Thank you for your feedback. We hope that we can welcome you in one of our apartments in the near future as well. Kind regards, Nandor Sasvari Guest Services Team Leader

8/10 Good

Hinai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018
Response from Nandor Sasvari on 19 Mar 2018
Dear Hinai, Thank you very much for leave us your feedback. I hope that we can welcome you in one of our apartments in the near future as well. Kind regards, Nandor Sasvari Guest Services Team Leader

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Everything is great however flat 14 wi-fi doesn't work
Stayed 4 nights in Mar 2018
Response from Nandor Sasvari on 19 Mar 2018
Dear Lauren, Thank you for taking the time and writing us your review. I am happy to hear that overall you had a pleasant stay with us. I have already handed over the WiFi issue to our maintenance team who fixed this fault. I hope that we can welcome you in one of our apartments in the near future as well. Kind regards, Nandor Sasvari Guest Services Team Leader

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Superb - Great location, excellent amenities and a very comfy stay
Stayed 1 night in Jan 2018
Response from Nandor Sasvari on 20 Feb 2018
Dear Tracey, Thank you very much for your feedback. I am happy to hear that you liked our apartments and thank you for mentioning that it is in a great location. I hope that we will be able to welcome you in one of our apartments in the near future as well. Kind regards, Nandor Sasvari Guest Services Team Leader

8/10 Good

Joyce F.

Great location, clean and presentable.
Great location, clean and well equipped. However lift did not always work and with flat on third floor it was a bit of a challenge getting luggage up and down.
Stayed 11 nights in Dec 2017

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recomended
It was a very good very comfortable.
Stayed 4 nights in Sep 2017

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Kai, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
self check in apartments in Maidenhead
Very clean, very large, very new apartments in Maidenhead with all new appliances and furnishings. Parking cost is extra but available. All the major kitchen appliances needed to cook for yourself along with a washer/dryer. The rooms are spacious and very modern. Very easy walk to one of the main streets in Maidenhead with a good pub and grocery nearby.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great apartment just v hot without any AC
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good space, nice balcony. Very close to town centre. Good for business travellers wanting more freedom than a hotel.

10/10 Excellent

Andrew, Worcester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish
Nice stylish apartment which was very clean and well maintained with all the mod cons

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very new apartment
Brand new. Spotlessly clean and all mod cons to a high spec. 5 minute walk to the centre of town.

10/10 Excellent

Christoph K.

Liked: Cleanliness
Alles super geklappt mit toller Unterstützung
Auch ein Umzug in ein anderes, näher am Einsatzort gelegenes Haus lief super problemlos
Stayed 6 nights in Apr 2020

8/10 Good

Dorota Thune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

8/10 Good

Malin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra lgh i Maidenhead!
Behövde någonstans att bo i Maidenhead. Ingen bemanning men tydliga instruktioner om hur man kom in i lgh osv. Jättestor lgh!! Fräscht o fint o fullutrustsd! Tråkigt område, men hade inte förväntat mig det!
Stayed 1 night in Sep 2018
Response from Nandor Sasvari on 1 Oct 2018
Dear Malin, Thank you very much for taking the time and writing us a review. We always look forward to our guests feedback in order to continue to improve our services. I am happy to hear that overall you enjoyed your stay with us. Thank you very much for your feedback and for rating us 5 out of 5. I hope that we will be able to welcome you in one of our apartments in the near future as well. Kind regards, Nandor Sasvari Guest Services Team Leader

2/10 Terrible

Andreas I.

Incredible NOISY, Host very unfriendly, stuffy and no charm
If you are planning to book this apartment in the next months be aware that there is a massive building site right next door. They also opened up the street in front of the house. Because of that the apartment is incredible noisy. During the day the rooms were vibrating. I called the host after one night and asked for another apartment or a refund but they were very unfriendly and didn’t try to help in any way. The only thing thay said is that they are in the right and don’t have to do anything by law. I left the apartment after one night and booked a hotel. It was totally unbearable and a waste of money. The apartment itself is ok but nothing special and without any charm. For the money I had much nicer ones in Maidenhead. You also don’t get the apartment which they present in the pictures. These are example pictures of several different apartments in the house. Absolutely no recommendation!
Stayed 4 nights in Apr 2018