Nu Phuket Airport Residence Reviews

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Reviews of Nu Phuket Airport Residence

Nu Phuket Airport Residence

69/3-4 Moo 6, Mai Khao, Phuket

5.8

5.6/10

Cleanliness

6.4/10

Staff & service

4.4/10

Amenities

5.2/10

Property conditions & facilities

10/10

Eco-friendliness

10/10 Excellent

Maria

30 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient for late arrival or early flight

The address given will take you to the office. The actual rooms are a short walk away in a residential area. If you don't have a lot of luggage and don't mind walking, I suggest you walk from the airport. There is a 7-11 and a few restaurants around, but not much. The area is quiet, except for the planes. The room comes with aircon. The bed was a bit hard but surprisingly it helped my lower back pain. The faucet in the bathroom sink was hard to make it work, but there was another faucet on the wall. I used that instead. The lady and her son (I think) are lovely. They offered to clean and change my towels out, but I declined. They do a good job at maintenance. They have free coffee, tea, and snacks in the common area. They were very helpful in getting me a taxi to Patong. Overall, if you're looking for a simple place to stay, away from the tourist areas or waiting for your flight, I recommended this place. It is a 15 minute walk to the busy tourist area. As a solo female traveler, I felt safe here.

Stayed 4 nights in Dec 2023

2/10 Terrible

Munkhtur

Travelled with group

12 Jan 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad choice

Terrible place to stay, huge cockroaches running all around. Not cleaning, too noisy, dark area.

Stayed 1 night in Jan 2020

2/10 Terrible

Arif, Johor Bahru Malaysia

3 Aug 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Awful experience! Total cheating! I’ll start form the beginning. The description which was given in a greeting letter, said: “350 meters from the airport exit”. In fact, following the navigation and checking the route with the locals, it is 1,2 km (amazing!). The “hostel” is a complex of shabby, dirty and tripped over concrete huts, where so-called “reception” (a small dirty chair with a stand) is located 200 meters away from a “hostel” itself(which means 1,2km+200m). A room with 6 beds is in the garage with cars and bikes, it’s dirty, with dim lights, no lock on the wooden old door, and 5 old dirty dusty fans, that just ventilated hot air. Shower rooms are 2 m away - 4 concrete boxes, covered with semblance of a roof - a list or ripped metal. While having a shower you can experience wild nature around- spiders, tritons, insects that freely wriggle through wide spaces between the roof and the wall. Don’t forget, it’s not possible to sleep: car owners are arriving, and leaving, discussing smth and having their active nightlife, together with constantly barking dogs. It was a nice experience, I wish the owner to have many customers in future! With that “honest” pictures on the site, I have no doubts there’ll be a lot of them.

Stayed 1 night in Jul 2019

Response from Mr.Top on 5 Aug 2019

Sorry and Thank you.

10/10 Excellent

Verified traveller

21 Jul 2019

Stayed 1 night in Jul 2019

Response from Mr.Top on 25 Jul 2019

Thank you.

10/10 Excellent

Jim

16 Jul 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice trip

Very nice stay and staff

Stayed 1 night in Jul 2019

Response from Mr.Top on 19 Jul 2019

Thank you very much

6/10 Okay

Verified traveller

30 May 2019

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in May 2019

Response from Mr.Top on 2 Jun 2019

Thank you.

2/10 Terrible

Chi Cheung

16 Apr 2019

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Apr 2019

Response from Mr.Top on 13 Jun 2019

Thank you

2/10 Terrible

Miah

7 Feb 2019

Disliked: Cleanliness, property conditions & facilities, room comfort

Never cleaned room never changed bedding covers blanket

Stayed 2 nights in Feb 2019

Response from Mr.Top on 9 Feb 2019

Thank you.

8/10 Good

Verified traveller

2 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2019

Response from Mr.Top on 29 Apr 2019

Thank you.

6/10 Okay

Verified traveller

24 Jan 2019

Although the accommodation supposedly offers airport pick-up 24/7, when we requested this service due to late arrival we have been told to walk the distance. When we reiterated that we would prefer a pick-up as we did not wish to walk around in the dark with a kid and luggages around midnight, we received a reply to hire a taxi. One bed in the room had a very dodgy mattress; mouldy patch covered up on the ceiling with wallpaper & there was no toilet paper in the bathroom (liquid soap & shampoo was available).

Stayed 1 night in Jan 2019

Response from Mr.Top on 26 Jan 2019

Thank you.

2/10 Terrible

Verified traveller

31 Jul 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful!

I had to pay in another place to feel comfortable. The bathroom was outside and dirty. For the same price, I could get a better place.

Stayed 1 night in Jul 2018

Response from Mr.Top on 2 Aug 2018

The hotel will be updated quickly. Thank You.

4/10 Poor

Jen

25 Jun 2018

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

It was close to the airport, but that was probably the only good thing about it. Room was separate from bathroom and had shared bathroom with 2 other rooms.

Stayed 1 night in Jun 2018

Response from Mr.Top on 27 Jun 2018

Thank You Very Much.

6/10 Okay

Verified traveller

11 Jun 2018

Liked: Room comfort

Stayed 1 night in May 2018

Response from Mr.Top on 25 Jun 2018

Thank You

6/10 Okay

Andrea, Australia

13 Apr 2018

Disliked: Cleanliness, room comfort

It does the job

5 mins walking to airport which is very convenient. Neighbourhood doesn’t looks good (a bit dangerous) and the reception is always empty, you have to call a local number to organise check in. Clean enough but shower walls were mouldy, tv didn’t work, good wifi. Seems like the hotel is open all night with nobody minding the entrance.

Stayed 1 night in Apr 2018

Response from Mr.Top on 16 Apr 2018

Thank you for using our hotel. The hotel will improve.

8/10 Good

Verified traveller

12 Apr 2018

Liked: Cleanliness, staff & service, property conditions & facilities

Nu Phuket

Service was great, fans available in room so you can bear the heat. Owner allowed me to check in at 5AM. If your plane lands late and you require late check in, just let the hotel know in advance.

Response from Mr.Top on 15 Apr 2018

Thank you very much.

6/10 Okay

Verified traveller

8 Apr 2018

Liked: Cleanliness, room comfort

Response from Mr.Top on 10 Apr 2018

Thank you very much.

6/10 Okay

Mike, UK

11 Mar 2018

Disliked: Property conditions & facilities

Residence is close to the airport

Information shows Residence 350 meteres from airport so walked there. Pretty accurate if you follow the directions! When reaching the Family superstore turn right down the lane and follow it down for about 50 metres.Appears to be a family run guesthouse and they are friendly and helpful although English is not well spoken.The reception area is pretty cluttered but the bedroom is good size and clean. Bathroom is shared but is clean and all services function. I rate it above a "backpacker" at a 3.5 but you do get what you pay for.

Stayed 1 night in Mar 2018

Response from Mr.Top on 15 Mar 2018

Thank you very much.

2/10 Terrible

Verified traveller

4 Mar 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No

Had a flight arrive late at night. Wanted to stay somewhere that had a late checkin. So I got there and told the receptionist I booked on Expedia. He told me his computer was broken, and he almost didn't let me stay. Even though I showed him the receipt that said it was paid. It took about 20 minutes to check in

Stayed 1 night in Feb 2018

Response from Mr.Top on 6 Mar 2018

Sorry for late check-in.The hotel will correct the error better.Thank you for using our hotel.

8/10 Good

T, Tokyo

19 Aug 2017

Liked: Staff & service

Does what it says

Cheap room next to the airport. Simple. Clean enough. Free water.

Stayed 1 night in Aug 2017

2/10 Terrible

Verified traveller

30 Jul 2017

Disliked: Cleanliness, property conditions & facilities, room comfort

Disgusting

We stayed only long enough to book another hotel up the road. The ceiling was moudly, The bathroom walls were mouldy, the toilet didnt flush, the tv didnt work, there was someone elses things in the bathroom and there was a man sleeping outside our room door. The location looked dangerous, definitely a street you wouldnt want to walk in the dark.

Stayed 1 night in Jul 2017

4/10 Poor

Verified traveller

12 Feb 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

最悪の施設です。野良犬が吠え、不衛生

Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

27 Aug 2019

Disliked: Cleanliness, staff & service, property conditions & facilities

素泊まりには向いてると思います

Stayed 1 night in Aug 2019

Response from Mr.Top on 29 Aug 2019

Thank you.

2/10 Terrible

Shung Ming

17 Jun 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2019

Response from Mr.Top on 19 Jun 2019

Thank you.

6/10 Okay

Verified traveller

16 May 2019

Disliked: Cleanliness, property conditions & facilities, room comfort

不會再有下次

好處是十分便宜，因太晚下機，住一晚都不能要求甚麼。不過都不會有下次，因實在太多蚊，衛生太差，門鎖壞了亦不能換房，只跟你說很安全。所以整晚都不能入睡，只能說不會再有機會入住。

Stayed 1 night in May 2019

Response from Mr.Top on 14 Jun 2019

The hotel will fix the best. Thank you for using our hotel.

8/10 Good

Verified traveller

14 Apr 2019

Stayed 1 night in Apr 2019

Response from Mr.Top on 1 May 2019

Thank you

10/10 Excellent

ANDREY

13 Apr 2019

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Stayed 1 night in Apr 2019

Response from Mr.Top on 13 Jun 2019

Thank you

8/10 Good

Verified traveller

Travelled with family

10 Apr 2019

Liked: Cleanliness, property conditions & facilities

ที่พักสะดวก ใกล้สนามบิน สามารถเดินไปถึงที่พักไม่ต้องเสียค่ารถ

Stayed 1 night in Apr 2019

Response from Mr.Top on 30 Apr 2019

ขอบคุณมากๆครับ

6/10 Okay

Verified traveller

17 Mar 2019

Liked: Staff & service

Stayed 1 night in Mar 2019

Response from Mr.Top on 29 Apr 2019

Thank you.

6/10 Okay

Verified traveller

Travelled with family

10 Mar 2019

Disliked: Cleanliness, staff & service, property conditions & facilities

Proximité de l aéroport et arrivée tres tardive ( minuit et demi) permise. Eau fraiche ds frigo.Quartier sale et chambre pas entretenue. Une porte avec plein d appareils électrique usagés et sales dans la chambre.personne a notre depart . Nous avons laissé les clés sur un bureau ..

Stayed 1 night in Feb 2019

Response from Mr.Top on 17 Mar 2019

Thank you The hotel will fix for the best.

8/10 Good

Verified traveller

6 Mar 2019

Liked: Staff & service, property conditions & facilities

口コミ通り、飛行機の騒音は大きかったですが、耳栓を持っていったので特に気になりませんでした。空港から徒歩圏内で、施設も悪くなく値段の割には満足なホテルでした。

Stayed 1 night in Mar 2019

Response from Mr.Top on 8 Mar 2019

Thank you.

2/10 Terrible

HWASOOK

23 Feb 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

가면 안됨

사진에 있는 방이 아님. 벌레 기어다니고, 냄새나고... 너무 형편없어 2시간 후에 나옴. 절대 갈곳이 못됨.

Stayed 1 night in Feb 2019

Response from Mr.Top on 25 Feb 2019

The hotel will fix for the best. Thank you for using our hotel service

4/10 Poor

Larisa

19 Feb 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Не приятные люди работают в данном отеле.

Не понравилось . Шум от самолетов,не возможно спать. Жёсткая кровать.По стенам бегала какая- то живность .Везде муравьи. При заезде никого не было на ресепшене, пришлось долго,долго ждать Очень не приятный человек когда появился меня не заселял, ничего не объяснял . Хотела уйти,рядом много других отелей,но деньги сняли заранее . Больше никогда не вернусь.Никому не советую.

Stayed 1 night in Feb 2019

Response from Mr.Top on 21 Feb 2019

Отель починит на лучшее. Спасибо за использование гостиничного сервиса.

2/10 Terrible

Gösta

14 Feb 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ta bort detta hotell

katastrof skitit inge luftkonditionering ingen toalett på rummet

Stayed 1 night in Feb 2019

Response from Mr.Top on 16 Feb 2019

The hotel will make the best changes and thank you for using the hotel.

8/10 Good

SUNGHO

6 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very kind host

Stayed 1 night in Dec 2018

Response from Mr.Top on 8 Jan 2019

Thank you

6/10 Okay

Jennie

24 Dec 2018

Liked: Room comfort

Bra övernattningsrum om du ska mellanlanda. 700 m från flygplatsen

Stayed 1 night in Dec 2018

Response from Mr.Top on 26 Dec 2018

Thank you.

8/10 Good

Manald

24 Jun 2018

Liked: Cleanliness, staff & service

好近機埸，只需步行十多分鐘便能到達！

地方簡陋，但整潔，價錢平，作為坐夜機臨時住一晚係一個幾方便嘅選擇！

Stayed 1 night in Jun 2018

Response from Mr.Top on 27 Jun 2018

Thank You Very Much

6/10 Okay

Verified traveller

20 Jun 2018

Liked: Staff & service

Nearest cheap guest house near Phuket airport

Just 500 metr 10 min walking from domestic Phuket airport

Stayed 1 night in Jun 2018

Response from Mr.Top on 23 Jun 2018

Thank you.

10/10 Excellent

Alexander

21 Apr 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra läge fall du anländer sent bra pris du får vad du betalar för men väldigt skönt att ha något nära med bra ac i värmen

Response from Mr.Top on 23 Apr 2018

Thank you very much

6/10 Okay

Verified traveller

12 Apr 2018

Liked: Staff & service, room comfort

ไม่ไกลจากสนามบิน

ไม่ไกล ในระยะเดินถึง แต่แอร์ไม่ค่อยเย็นและมีคราบสีดำติดเต็ม

Stayed 1 night in Apr 2018

Response from Mr.Top on 14 Apr 2018

ขอบคุณที่ใช้บริการโรงแรมของเรา ทางเราจะปรับปรุงและแก้ไขให้ดียิ่งขึ้น

2/10 Terrible

Verified traveller

13 Mar 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uncomfortable

This place it tirrible no good to service no too noisy not safe no water drink for customer inside room difficult to find restaurant the owner doesn't check ail booking online don't want to go back forevery.

Stayed 1 night in Mar 2018

Response from Mr.Top on 15 Mar 2018

The hotel has to be repaired and the hotel will be improved.

4/10 Poor

Verified traveller

22 Feb 2018

Disliked: Cleanliness, property conditions & facilities, room comfort

近~

近機場，但如果你怕狗的就唔建議入住；亦由於太近機場所以好好好嘈！

Response from Mr.Top on 8 Mar 2018

感謝您使用我們的酒店服務，我們將改進和完善。

8/10 Good

Vitaly

11 Feb 2018

Liked: Cleanliness, staff & service

Удобный и экономичный вариант на ноч перед вылетом

Рядом аэропорт - это самый большой плюс этого отеля. Немного тесновато, но зато обычные односпальные кровати. Бесплатные чай, кофе и кое-какие фрукты. Очень удобный способ check out - нужно просто положить ключи на ящик. Рядом своеобразный пляж, где в десяти метрах над головой приземляются самолеты.

Stayed 1 night in Feb 2018

Response from Mr.Top on 6 Mar 2018

Спасибо за использование наших гостиничных услуг, мы улучшим и улучшим.

4/10 Poor

JEAN PIERRE

18 Jan 2018

Disliked: Staff & service, property conditions & facilities, room comfort

n'a d'intérêt que pour la proximité de l"aéroport

très mauvais rapport qualité-prix. Chambre monacale avec toilette et douche à partager avec plusieurs autres chambres. Quand je pense à ce qu'on peut avoir au même prix à Phuket!!!

Stayed 1 night in Jan 2018

Response from Mr.Top on 10 Feb 2018

Merci pour les conseils et les excuses pour la gêne occasionnée par l'hôtel.

4/10 Poor

Verified traveller

14 Dec 2017

Disliked: Room comfort

成田市民の苦悩が理解できました

出迎えたおばちゃんの対応は感じがよく、全体的にそこそこ清潔で、旅行鞄を引きずって空港まで歩いても五分で行ける。一番安い《エコノミールーム》に泊ったのですが、値段相応で、限りなくホステルに近い個室といった感じでした。建物の出入り口に洗濯機があり、３０バーツから洗濯ができます。無料のペットボトルの水は一本だけで、バスタオルは一本だけ、浴室・手洗いは共用で、「エコノミー」と呼ばれるだけあって部屋はさすがに狭かったです。シャワーの温度は問題ないが、水圧がやや弱い。ただ、最低級の部屋としては合格点を与えられると言えます。評価を下げたのは飛行機の騒音です。プーケットの空港は２４時間営業らしく、夜中でも格安航空会社が発着し、その時の爆音が凄い。夜中を過ぎると本数は減りますが、飛行機が真上近くを通過しているせいか、三日間よく寝られませんでした。よくよく見ると、窓を閉めても隙間があり、そのせいもあって騒音が聞こえやすくなっているのです。耳栓を付けても眠りが妨げられたほどです。成田市民の苦悩が理解できました(苦笑) 空港までタクシーいらずで、徒歩五分、と確かに近いですが、出発前に安眠できなければくたくたになって帰国することになるので、ここを利用するときは覚悟が必要です。飛行機の騒音があっても寝られる、という人にしか勧められません。その点を除けば、特に問題ない普通の宿泊施設であるだけに、残念な評価になってしまいました。

Stayed 3 nights in Dec 2017

Response from トップ on 3 Jan 2018

レビューをいただきありがとうございます。ホテルは何か不便をおかけして申し訳ございません。私たちはそれを修正し、改善します。

6/10 Okay

hideto, Japan

7 Jul 2017

Liked: Cleanliness, staff & service, room comfort

安くて便利

従業員の方が親切でした。コンビニや飲食店が近くて便利でした。空港やビーチも近いのに、お部屋は静かでとても快適でした。ただひとつ、冷蔵庫が無かったのが残念でした。また利用したいです。

Stayed 9 nights in Jun 2017

8/10 Good

Rene

4 Jun 2017

Liked: Cleanliness, staff & service, property conditions & facilities

Sleep and Fly

Direkt am Flughafen perfekt für eine Nacht wenn der Flug früh geht und man nicht auf Taxis angewiesen sein möchte.

Stayed 1 night in May 2017

8/10 Good

Mrs Fung, hong kong

3 May 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walkable to the airport

Close to the airport and we are so thankful that the owner upgraded our room to a bigger room！ It was spacious and very good for those who arrive very late or need to catch up for early flight. The owner Mr Big was very hospitality to send us a message prior to our arrival to ask for our flight details so as to be well prepared upon our arrival. He also granted late check out for us. Thank you so much！