Hotel Rooms with Balcony in Mahwah - Nanuet

"The Google cast feature never worked for us so we were stuck watching regular TV. Room was clean but old for sure. Housekeeping was on top of it! "

"We had a great experience at the Empire Hotel. A beautiful hotel with lots of amenities. Very clean and quiet. Wonderful staff. I’ll definitely stay there again! "

"Old hotel"

"The rooms aren’t carpeted and when we walked in there were some obvious blobs of food stains on the flooring, feeling like they hadn’t been mopped well between stays. No amenities like coffee, Netflix, etc. and shower/bath was old and cracked and didn’t drain well. Great location, comfy beds, house keeping came daily while we were out and restocked towels, made beds. Walk next door to grand centrals food court rather than get hotel breakfast. "

"Clean comfortable and staff was amazing "

"Everything was great! Convenient location"

"No ice bucket but had ice machines. No mini fridge. No complimentary coffee. No washcloths. No luggage rack. No glasses, plastic or otherwise. No coffee maker. Basic room with tv. "

"The client service very poor I had to remind them everyday to leave me cups forvthe cofee. They didnt wanted to send me a cofee machine. The cleaness very poor they didnt clean the mirrors. Sometimes they didnt leave the full set of towels in the barhroom. When I cslled to the reception the personal was rude. "