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Palacio de los Duques Gran Meliá - The Leading Hotels of the World

5.0 star property
Eco-certified Madrid hotel in Madrid Centro with 3 restaurants

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your current months are May, 2024 and June, 2024.
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June 2024

Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Photo gallery for Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Terrace/patio
Property grounds
Premium bedding, minibar, in-room safe, desk
Daily buffet breakfast (EUR 35 per person)
Reception

Overview of Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Reviews
9.8

Exceptional

Highlights
  • Staff & service is scored top 10% in Madrid by travellers.
  • Offers an outdoor pool. Only 5% of properties have this in Madrid.

Popular amenities

  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Check out the area

Map
Cuesta de Santo Domingo, 5, Madrid, Madrid, 28013
  • Popular LocationPlaza de España - Princesa1 min walk
  • Popular LocationRoyal Palace of Madrid6 min walk
  • Popular LocationPrado Museum5 min drive
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)23 min drive
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Room options

View all photos for One Bedroom Master Suite Red Level

Living area

One Bedroom Master Suite Red Level

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 75 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Penthouse Suite Red Level

Premium bedding, minibar, in-room safe, desk

Penthouse Suite Red Level

Highlights

Furnished patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 75 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Presidential Penthouse Suite Red Level

Terrace/patio

Presidential Penthouse Suite Red Level

Highlights

Furnished patio
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 130 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for The Royal Suite

Premium bedding, minibar, in-room safe, desk

The Royal Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 200 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Supreme Room

Premium bedding, minibar, in-room safe, desk

Supreme Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Red Level, Junior Suite, Terrace

Premium bedding, minibar, in-room safe, desk

Red Level, Junior Suite, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Room

Premium bedding, minibar, in-room safe, desk

Classic Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Red Level 2 adults+ 2 children)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (Red Level 2 adults+ 2 children)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Red Level, Deluxe Room

Premium bedding, minibar, in-room safe, desk

Red Level, Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Red Level, Junior Suite

Premium bedding, minibar, in-room safe, desk

Red Level, Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Red Level, Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Red Level, Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 47 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Similar properties

Terrace/patio
Hotel Fenix Gran Meliá - The Leading Hotels of the World
Spa
Free WiFi
Restaurant
Air conditioning
9.4 out of 10, Exceptional, (1000)
The price is RM2,697
per night
RM2,967 total
includes taxes & fees
2 May - 3 May
Hotel Fenix Gran Meliá - The Leading Hotels of the World

About the area

Madrid

Palacio de los Duques Gran Meliá - The Leading Hotels of the World is located in Madrid Centro, a neighbourhood in Madrid, and is near a metro station. Royal Theatre and Thyssen-Bornemisza National Museum are cultural highlights, and some of the area's notable landmarks include Plaza de Oriente and Plaza de España - Princesa. Don't miss out on a visit to Sabatini Gardens.
Visit our Madrid travel guideOpens in a new window

What's nearby

  • Plaza de España - Princesa - 1 min walk
  • Gran Via - 3 min walk
  • Royal Palace of Madrid - 6 min walk
  • Puerta del Sol - 10 min walk
  • Prado Museum - 5 min drive

Getting around

  • Opera Station - 3 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive

Restaurants

  • Tierra Burrito Bar - 2 min walk
  • Beer Station - 2 min walk
  • Tap Room Opera - 2 min walk
  • El Rey de los Tacos - 1 min walk
  • Tim Hortons - 2 min walk

About this property

Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Eco-certified hotel near Plaza de España - Princesa
Located close to Royal Theatre and Plaza de Oriente, Palacio de los Duques Gran Meliá - The Leading Hotels of the World provides a poolside bar, a rooftop terrace and a coffee shop/cafe. Indulge in a body wrap, a facial and a massage at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature local cuisine and more. Free in-room WiFi is available to all guests, along with a garden and a library.
Other perks include:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), bike hire and valet parking (surcharge)
  • An electric car charging station, babysitting (surcharge) and a porter/bellboy
  • Multilingual staff, free newspapers and a 24-hour front desk
  • Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All 180 rooms have comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-compatible safes. Guest reviews highly rate the overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Rainfall showers, designer toiletries and bidets
  • 49-inch LED TVs with premium channels
  • Free infant beds, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Languages

Arabic, Croatian, English, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 35 per night)
  • Valet parking on site (EUR 35 per day)

Food and drink

  • Daily buffet breakfast available 7 AM–11:00 AM for a fee: EUR 35 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Corona Royal Gallery
  • Dos Cielos Madrid
  • Montmartre Restaurant
  • Tea Corner

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Library
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Spa open daily
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 2 buildings
  • 6 floors
  • Built in 1851
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels

Entertainment

  • 49-inch LED TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 35 per person
  • Valet parking fee: EUR 35 per day
  • Nearby parking fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hotel Ambassador TRYP Madrid
Hotel Madrid Ambassador
Madrid Ambassador Hotel
Madrid TRYP Ambassador
TRYP Ambassador
TRYP Ambassador Hotel
TRYP Ambassador Madrid Hotel
TRYP Hotel Ambassador Madrid
TRYP Madrid Ambassador
Gran Melia Palacio los Duques Hotel Madrid
Gran Melia Palacio los Duques Hotel
Gran Melia Palacio los Duques Madrid
Gran Melia Palacio los Duques
Tryp Ambassador Hotel Madrid
Tryp Hotel Ambassador

Frequently asked questions

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at Palacio de los Duques Gran Meliá - The Leading Hotels of the World on 12 May 2024 start from RM 2,325.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palacio de los Duques Gran Meliá - The Leading Hotels of the World pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Valet parking is available for EUR 35 per day.

What time is check-in at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Checkout is at noon.

Where is Palacio de los Duques Gran Meliá - The Leading Hotels of the World located?

Located in Madrid Centro, this spa hotel is steps away from Plaza de España - Princesa and Royal Theatre. Plaza de Oriente and Sabatini Gardens are also within 10 minutes. Opera Station and Santo Domingo Station are within a 5-minute walk.

Palacio de los Duques Gran Meliá - The Leading Hotels of the World Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 516 out of 600 reviews" "
Rating 8 - Good. 63 out of 600 reviews" "
Rating 6 - Okay. 15 out of 600 reviews" "
Rating 4 - Poor. 5 out of 600 reviews" "
Rating 2 - Terrible. 1 out of 600 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Maria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever stayed at! Great service, comfortable, beautiful and wonderfully located. Will return in 2025 and will stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful. Staff were friendly and very helpful
Stayed 3 nights in Mar 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful hotel. Everything was great. Room, facilities, breakfast, patio, roof top etc etc. They will take great care of you and not nickel and dime you along the way. We highly recommend.

10/10 Excellent

Patricia, Miami

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was exceptional at all times. Very beautiful property. Beds were phenomenal. Food and drinks were also great quality.
Stayed 3 nights in Mar 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very nice stay at this hotel. The breakfast was very good and the staff was accommodating to all our needs. Great location to walk everywhere.
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno el personal muy amable lo recomiendo
Stayed 2 nights in Feb 2024

10/10 Excellent

Paulo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has an excellent cost-benefit ratio. It is in very good condition and has very comfortable rooms, but without a doubt what I like the most about this hotel is the friendly, efficient and very attentive staff! I have been to all the best hotels of Madrid and I can say that, because of the professional and very high quality level of service this is my hotel of choice in Madrid. World class service.
Stayed 1 night in Feb 2024

10/10 Excellent

Ernest, englewood cliffs

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Jan 2024

10/10 Excellent

Ernest, englewood cliffs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 2 nights in Jan 2024