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Crowne Plaza Madrid - Centre Retiro by IHG

4.0 star property
Modern comforts blend with garden tranquility at this Madrid retreat where travelers can unwind outdoors or sample local cuisine steps from El Retiro Park

Choose dates to view prices

Crowne Plaza Madrid - Centre Retiro offers a peaceful escape near El Retiro Park with a beautiful garden setting. Enjoy the modern gym, regional flavors at the on-site restaurant, and WiFi-equipped rooms. The attentive staff ensures a comfortable, convenient upscale experience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is RM555
RM611 total
includes taxes & fees
29 Mar - 30 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, soundproofing

Junior Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed
Separate bedroom
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(59 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About the area

Located in Retiro, a neighbourhood in Madrid, Crowne Plaza Madrid - Centre Retiro by IHG is in the entertainment district and near the airport. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Check out an event or a game at Movistar Arena, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. Visit our Madrid travel guide
Map
Calle Pez Volador 1, Madrid, 28007

What's nearby

  • El Retiro Park which includes a garden
    El Retiro Park
    13 min walk - 1.1 km
  • The best Spanish band ever #LosPlanetas #lights #lifeatexpedia
    Movistar Arena
    18 min walk - 1.5 km
  • Panorama of Crossing the Calle de Alcala and Gran Via in Madrid
    Calle de Alcalá
    19 min walk - 1.7 km
  • Prado Museum featuring a garden and heritage architecture
    Prado Museum
    10 min drive - 3.2 km
  • Hospital Gregorio Maranon
    10 min walk - 0.9 km

Getting around

  • Sainz de Baranda Station
    3 min walk
  • Calanas Station
    4 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    18 min drive

Restaurants

  • La Rollerie
    6 min walk
  • Cafetería Gost Lira
    7 min walk
  • Cervecería Cruz Blanca
    7 min walk
  • Restaurante el Paleto
    7 min walk
  • Telepizza
    5 min walk

About this property

Crowne Plaza Madrid - Centre Retiro by IHG

Upscale hotel near El Retiro Park
Movistar Arena is located near Crowne Plaza Madrid - Centre Retiro by IHG, which provides a garden, a gym and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a banquet hall
  • A lift, a 24-hour front desk and outdoor furniture
  • Smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All 157 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and baths or showers
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, free infant beds and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Parking on site (EUR 26 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 23 for adults and EUR 23 for children
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 5:30 AM and 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 40 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 23 for adults and from EUR 23 for children
  • Self-parking fee: EUR 26 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 5:30 AM and 6:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Crowne Plaza Madrid - Centre Retiro by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 40 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Crowne Plaza Madrid - Centre Retiro by IHG?

As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Madrid - Centre Retiro by IHG on 29 Mar 2026 start from RM555, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Madrid - Centre Retiro by IHG?

Self-parking is available for EUR 26 per day.

What time is check-in at Crowne Plaza Madrid - Centre Retiro by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available from 5:30 AM to 6:00 AM for a fee.

What time is check-out at Crowne Plaza Madrid - Centre Retiro by IHG?

Checkout is at noon.

Where is Crowne Plaza Madrid - Centre Retiro by IHG located?

Located in Retiro, this hotel is within a 15-minute walk of Hospital Gregorio Maranon and El Retiro Park. Prado Museum and Gran Via are also within 3 miles (5 km). Sainz de Baranda Station is only a 3-minute walk and Conde de Casal Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Madrid - Centre Retiro by IHG Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 449 out of 607 reviews
Rating 8 - Good. 107 out of 607 reviews
Rating 6 - Okay. 31 out of 607 reviews
Rating 4 - Poor. 11 out of 607 reviews
Rating 2 - Terrible. 9 out of 607 reviews

Reviews

10/10 Excellent

Rishabh

Liked: Cleanliness, staff & service, amenities
Great location, wonderful staff and good property
Stayed 2 nights in Jul 2025

8/10 Good

Eann Sutherland

Liked: Cleanliness, property conditions & facilities
Room was very clean and hotel staff were friendly and very helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and breakfast was wonderful
Stayed 2 nights in Oct 2025

8/10 Good

ANGELA Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great size room (junior suite) and good facilities. The bed was too hard for me so very little sleep but, to be fair, I sleep on a marshmallow mattress at home! Husband slept very well. Lovely staff. Great location.
Stayed 3 nights in Feb 2026

10/10 Excellent

Dunia S

Liked: Staff & service, amenities, property conditions & facilities
Clean , amazing stay with family
Stayed 1 night in Sep 2025

10/10 Excellent

Grégoire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel well located, with very comfortable and well equiped room. But for me the best was the staff: very professional and sympathic, especially Pavel and Adriana.
Stayed 2 nights in Dec 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
We love this hotel. It’s spotless and the staff are so helpful. We had a suite and it was very spacious. Breakfast is delicious and everyone makes you feel so welcome.
Stayed 5 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, walking distance to the park.
Stayed 3 nights in May 2025

10/10 Excellent

Sameer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good comfortable stay - clean rooms, friendly staff, very easy transportation options! The beds were amazing!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and great location, near all the main attractions of Madrid.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sammar

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service.
Stayed 4 nights in Aug 2025

10/10 Excellent

Liangyin

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time at the Crowne Plaza in Madrid. The staff were amazing - super friendly and helpful. Big shoutout to Camila in the restaurant, she was a joy to talk to! The food was delicious, and the rooms were fantastic! clean, comfy, and modern. Highly recommend!
Stayed 1 night in Nov 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, very friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent family rooms. Two huge beds
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel for traveling with family

Great place to stay with a family. Staff was amazing. Very friendly and would definitely stay again! Restaurant and bar also has great food and great service!
Stayed 1 night in Jun 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, great location
Stayed 2 nights in Mar 2025

8/10 Good

Mildred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location you can walk or take taxi to points of interest.
Stayed 6 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Near the Retiro park and a metro stop, this hotel puts you in the heart of Madrid.
Stayed 2 nights in Jul 2025

8/10 Good

caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated a step away from the hustle abd bustie of the city but more or less on the metro a great location to stay.
Stayed 5 nights in May 2025

10/10 Excellent

Jiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Friendly staff. Will be back again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service. Nice, clean hotel. Great area.
Stayed 3 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The room was really clean and the staff were very helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family stay , everything we needed. Great room and service . Breakfast was great. Metro stop and park close by were convenient.
Stayed 4 nights in Apr 2025

8/10 Good

Eid

Great stuff, the location is calm area which i like it
Stayed 2 nights in Feb 2025