Exterior

Reviews of The Red Lion Hotel

3.5 out of 5
The Red Lion Hotel
2 Castle Street, Luton, England

Reviews

8.0

Very good

Rating 10 - Excellent. 18 out of 49 reviews" "
Rating 8 - Good. 17 out of 49 reviews" "
Rating 6 - Okay. 9 out of 49 reviews" "
Rating 4 - Poor. 3 out of 49 reviews" "
Rating 2 - Terrible. 2 out of 49 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Red Lion review
Unfortunately the room i was given had not been cleaned, so necessitated a change of room at 11 pm. There was also an issue which delayed breakfast by aroud 45 mins. The room also allowed a lot of noise in from the road outside.
Stayed 2 nights in Feb 2020

6/10 Okay

erik

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 1 night in Oct 2019

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleassnt
Stayed 1 night in Oct 2019

6/10 Okay

David

Business traveller
Liked: Cleanliness
Stayed 2 nights in Sep 2019

2/10 Terrible

Mario

Liked: Cleanliness
Disliked: Staff & service
This is not a hotel but a guest house with no receptionist. I went out and when I came back late night there was no one in the building I knocked on every door I could locate but there was no one around I had to look for another place to stay. Disappointing
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was cozy and quiet, staff made me feel welcome, couldn’t think of better really
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The red lion
Brilliant stay, nice clean rooms, love the pool rooms and darts. Food and beer great.
Stayed 1 night in Jun 2019

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

Chris

Disliked: Staff & service
Wank attitude
The hotel staff have serious issues. And no manners.’
Stayed 2 nights in Oct 2018

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top marks
Stayed in a single room which was a nice size very clean. Nice and quiet and friendly staff the red headed girl who took my details and showed me to my room was very friendly and helpful.
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great staff
Close to centre facilities but unfortunately before booking didn't look at reviews already stating this is a music/ club venue at weekends. Very noisy room even at the top. Staff however could not have been more helpful thank you and breakfast was ok.
Stayed 1 night in Sep 2018

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Layover
The Red Lion is in a pretty good location to London Luton airport, just a few minutes taxi ride. We arrived late in the evening and were just staying for an overnight layover, so we did not get the full experience. Luckily we just made last call and had some good beer before we tucked in. The staff at the pub/hotel were so lovely. They were friendly even at the late hour, and the manager was nice enough to call us an early morning taxi for the ride back to the airport so we wouldn't have any trouble in the morning. The room was comfortable and clean and served its purpose quite well for us. I wish we could have explored the local area more and I wish the European market was as fond of air conditioning everything as those of us on the other side of the pond, since it was quite warm in our room, but other than that, we had a lovely experience and would recommend it for a stop over or more.
Stayed 1 night in Jul 2018

8/10 Good

Cyril

Liked: Staff & service, property conditions & facilities, room comfort
It's been good night sleep was awesome
Stayed 1 night in Jul 2018

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on
Yeah the hotel was spot on great location for shopping great for eating and great for sport if you are into that but allover a very good service
Stayed 1 night in Jun 2018

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Ok for low budget one night stop. Room above pub in historic building. Friendly helpful staff. But no lift, light bulb out, no tv remote despite tv screen in room. Small things but they add up a bit. Still, it did the job.
Stayed 1 night in May 2018

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip to Luton area
Great place to stay for business visits in the area, also food is excellent value in the bar. Live sports there as well was a bonus
Stayed 1 night in May 2018

4/10 Poor

John, Essex

Disliked: Cleanliness, property conditions & facilities
Cheap but shabby
An old hotel in the centre of town. Rooms need a radical makeover, and the car park is far too small. My room was in the annexe block which had a coded lock on the outer door, when shown to my room the door was locked but the bar person had no idea what the code was. He went back in and then appeared from the inside having somehow got through via the interior of the hotel. He left the door unlocked, but when I went into the bar to get a coffee, I returned to find it locked again. Back into the bar to find how I get to my room, asked the guy for the code, who said he doesn't know it. He did go and ask someone else though and gave it to me. The room was at best shabby, the waste bin had not been emptied from the previous guest, the grouting in the bathroom was black, and the radiator in the room was only luke warm. Didn't eat dinner in the restaurant as the menu was not very exciting, but had breakfast in the morning. As it was included in the room cost so didn't expect much, but it did have a small selection of cereal and toast. As I said it was cheap, so if you have very low standards it would probably suit you. I was only there for one night, but had I been there any longer I would have checked out and stayed somewhere else.
Stayed 1 night in Mar 2018

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

8/10 Good

D J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fine!
There are some quite negative reviews on TripAdvisor so I didn't know quite what to expect. But it was absolutely fine! The room was really nice, tucked away at the back of the hotel. The WiFi was a bit hit and miss, but other than that fine, clean and comfortable. The staff were all fantastic. The evening meal was fine (the steak was a bit more medium than medium rare, but great value for money so mustn't grumble!). Breakfast also fine. The only negative thing was there was some banging around from a neighbouring room at about 3am. But I can't really blame the hotel for inconsiderate guests! All in all would I recommend this hotel? Much to my surprise, yes, absolutely!
Stayed 1 night in Feb 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place, comfy rooms and amazing staff.
Amazing staff, could not do enough for you. Very attentive and friendly. Rooms are clean, comfy and up to date. Great shower facilities and has all the amenities you need. Highly recommend.
Stayed 2 nights in Jan 2018

8/10 Good

Bernhard

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and modern hotel, little things need attnt.
Nice hotel with modern rooms. Unfortunately the road outside is quite loud from 6am on. Forget the breakfast. They serve continental style buffet with powdered coffee. Cooked breakfast is available but you pay extra and it's not nice, although I didn't think you can do much wrong there. So better go out to eat. Trouble is where. Location is central Luton. Random points: The TV remote hardly worked as the batteries were near flat. It was getting chilly outside and the properly hot water and heating were definitely appreciated. All in all its a nice hotel and pub for the evening though. Would still recommend in this area.
Stayed 2 nights in Nov 2017

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Misleading pictures- it looks high standard , for me it was under average. Rooms are in a different building than the restaurant; access is through dark car park. Breakfast is basic- bread, jam, cereals, fruits. Outside street noise can be heard (especially buses, garbage cars and trucks). Inside the hotel, I did not hear other guests. View was to the garbage collection point- woke up twice when they were collecting garbage... Wifi is terrible. Could not use it most of the time. Not many channels in the tv. Room is clean and the bed is comfortable. Shower, bathroom are also fine. There is free coffee and tea with biscuits replenished in the room everyday. Location is good, in the centre. Overall. I would not stay again due to dark entry to hotel and lack of working wifi.
Stayed 5 nights in Nov 2017

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paking was a little tight, but other than that the staff.room and service wasvvery good.
Stayed 2 nights in Sep 2017

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good l lace to stop over.
Room well appointed and clean, en suite good. Overall a good comfortable stay. Staff very friendly and arrentive.
Stayed 1 night in Aug 2017

10/10 Excellent

Gyula, Woburn, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to stores and transportation.
Just above a bar. Perfect to have lunch and dinner. The location is really great as it is the middle of this small town surounded by stores.
Stayed 3 nights in Jul 2017

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel for the price.
Good value hotel attached to decent enough pub. Rooms were fairly well equipped and even had ironing facilities in the room. Good shower. USB charging sockets in the room which is a nice touch.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Aron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value
Perfect description good value
Stayed 1 night in Jun 2017

6/10 Okay

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Overnight stay
On arrival we were advised that Friday and Saturday nights they hosted a disco until 3am - not much sleep the night we stayed. Also the included full English breakfast was only available on Sunday from 10am - we left at 9am and had a continental breakfast instead. Don't go Friday or Saturday unless you are going to the disco.
Stayed 1 night in Jun 2017

2/10 Terrible

David, Preston

Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap and nosiey
Cheap and nosiey, room is fine, stuck at the back of the back through the car par, breakfast was good

6/10 Okay

Verified traveller

Liked: Cleanliness
Old hotel , nice bar convenient to Airport
Overnight stay as I was heading on my way in morning . Old historic hotel. Very central. Would be glad to stay there again.

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite Happy
Had a good nights sleep, which is always good when working away from home

8/10 Good

Donald, Hawick

Liked: Cleanliness, room comfort
Hotel that is very central.
Stayed at the Red Lion over a weekend and as we arrived late had to make our way through a very busy pub in order to check-in, which wasn't ideal and did make me think 'What have I signed up for' but when we got to the room we were pleasantly surprised how nice the room was. I don't think this is a hotel for elderly persons as with the disco in the pub going on until 3am both Friday and Saturday evening it is very loud and lively. The breakfast was decent, what you would expect from a Continental breakfast and the hotel represented good value for money overall.

6/10 Okay

Mel, Canada

Disliked: Room comfort
Super small rooms. Great pub
The rooms are very small but OK. Loved our dining experience at the pub. Parking is very convenient

8/10 Good

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok for a couple of nights
when you are told breakfast is included they should say its a continental breakfast so husband was quite dissapointed also not told that it finished at 10.am so the milk wasnt cold and no sugar came with the cereal but on the plus side the toast was spot on. also though it was only 0940am and they where clearing it away room was ok nice and clean good shower

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mukava majoitus bailausmestasssa
Tosi ystävällinen ja avulias henkilökunta. Sijainti on tosi hyvä, lähellä casinoa ja kävelymatkan päässä asemalta. Ainoat epäkohdat: hatara oven lukkoja suihkun veden paine ja lämpötila .. Aamiainen oli hyvä ja huoneessa reilu kauppa pikakahvia ym. Menisin takaisin varmasti.
Stayed 2 nights in Jul 2019

10/10 Excellent

Giordano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stanza grande e pulita. È sopra il pub e per raggiungerla è un labirinto e con la valigia non è semplice. Il personale del pub è molto cortese e pronto ad aiutare.
Stayed 1 night in May 2018

10/10 Excellent

Charlotte

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

8/10 Good

Rob

supergezellig verblijf,prima keuken en gezellig druk
Stayed 1 night in Jul 2017

8/10 Good

Stig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Praktiskt avstånd till flygplats
Något krångligt att hitta rum med branta trappor. Personalen serviceminded. Frukost är kontinental men de har bra erbjudande till vettiga priser om man vill ha full English.

8/10 Good

LAURENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location, I'll be back!
What a labyrinth to reach bedroom....down, right, up, left, behind the door...etc. Nice pub, nice hotel (comfortable bed), only fooding is not home made.