Luling hotels from RM211

"Hot water was lacking, so if you like cold morning showers you'll be right at home. $57/day for valet is nonsense. $25 dollars to rent a movie I should be able to access from my netflix account is absurd. Charges to my bill b/c a sensor in the room was triggered when a beverage or snack from the minibar was moved is a great way to generate revenue without an expense. Thankfully I looked at my bill and remove ~$100 in charges. There were smells like a gas station bathroom in different areas of the hotel. Not everywhere, but I'm guessing it's related to the suffering sewage/utilities in downtown NOLA. Upon arrival the valet didn't even offer to help with bags. Not a big deal for me, but an offer would have been appreciated and shown a level of service appropriate for a Waldorf Astoria property."

"Great location. Great price. Great room."

"Staff was fantastic."

"The biggest issue we had was lack of bright lighting in the rooms. Lighting needs to be improved."

"Wonderful location"

"Fantastic old property in the middle of the party. Close to wonderful food and sites."

"Overpriced, dirty, and rude staff avoid Paid a premium for three nights and got a run-down room with a side of contempt. We arrived during the French Quarter Festival a major annual event the hotel knew was happening to find every street to the property closed. Spent over an hour driving in circles until a police officer helped us through. No heads-up from the hotel, no guidance for guests using valet. Front desk shrugged and offered two drink vouchers. The room was worse: peeling wallpaper in multiple spots, long hairs in the bathroom, and dried snot on the shower curtain. I called to report it and was told they'd "already given me drink vouchers" and I "should be happy with what I got." I never cared about the drinks I wanted a clean room. When I asked to speak to a manager, the front desk blocked the escalation. Overcharged, wrong room, filthy bathroom, rude staff. There are far better places in the Quarter for the money. Stay anywhere else."

"The bad poorly made and the water not provided in the room until two calls to the stuff."

"Temperature in room was hard to regulate All staff were very friendly Elevators always arrived quickly Live music in bar was way too loud; bar tenders were friendly"