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Grand Universe Lucca, Autograph Collection

4.0 star property
Hotel with a restaurant, steps from Piazza Napoleone

Choose dates to view prices

Grand Universe Lucca, Autograph Collection is centrally located, featuring an on-site art gallery and easy access to a shopping mall. Enjoy local cuisine at Legacy Restaurant or visit Teatro del Giglio and Guinigi Tower. The property offers a garden and high-speed WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
The current price is RM1,054
RM1,203 total
includes taxes & fees
12 Nov - 13 Nov

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, free WiFi

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
TV
Renovated in 2020
Premium bedding
Private bathroom
Bidet
Bathrobes
Air-conditioning
Heating
Premium bedding
Bathrobes
Bidet
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, minibar, in-room safe, free WiFi

Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
TV
Renovated in 2020
Premium bedding
Private bathroom
Bidet
Bathrobes
Air-conditioning
Heating
Premium bedding
Bathrobes
Bidet
Hairdryer
  • 16 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View

City view

Junior Suite, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Renovated in 2020
Premium bedding
Private bathroom
Air-conditioning
Heating
Folding/extra beds (free)
Free cots/infant beds
Premium bedding
Bathrobes
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, free WiFi

Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
TV
Renovated in 2020
Premium bedding
Private bathroom
Bidet
Air-conditioning
Heating
Free cots/infant beds
Premium bedding
Bathrobes
Bidet
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, City View

Premium bedding, minibar, in-room safe, free WiFi

Room, 2 Single Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
TV
Renovated in 2020
Premium bedding
Private bathroom
Bidet
Air-conditioning
Heating
Free cots/infant beds
Premium bedding
Bathrobes
Bidet
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Adagio, Guest room, 1 King

Air-conditioning
Heating
Premium bedding
Bathrobes
Hairdryer
Private bathroom
  • Sleeps 2

View all photos for Aria, Junior Suite, 1 King, City view

Bathroom

Aria, Junior Suite, 1 King, City view

Air-conditioning
Heating
Premium bedding
Bathrobes
Hairdryer
Private bathroom
  • Sleeps 3

View all photos for Piccolo, Guest room, 1 King

Bathroom

Piccolo, Guest room, 1 King

Air-conditioning
Heating
Premium bedding
Bathrobes
Hairdryer
Private bathroom
  • Sleeps 1

View all photos for Vivace, Guest room, 1 King, City view

Premium bedding, minibar, in-room safe, free WiFi

Vivace, Guest room, 1 King, City view

Air-conditioning
Heating
Connecting rooms available
Premium bedding
Bathrobes
Hairdryer
  • Sleeps 2

View all photos for Vivace, Guest room, 2 Twin/Single Bed(s), City View

Premium bedding, minibar, in-room safe, free WiFi

Vivace, Guest room, 2 Twin/Single Bed(s), City View

Air-conditioning
Heating
Premium bedding
Bathrobes
Hairdryer
Private bathroom
  • Sleeps 2

View all photos for Allegro King Room with City View and Balcony

Free toiletries, hair dryer, bathrobes, towels

Allegro King Room with City View and Balcony

Air-conditioning
Heating
Premium bedding
Bathrobes
Hairdryer
Private bathroom
  • Sleeps 2

View all photos for Allegro Twin Room with City View

Free toiletries, hair dryer, bathrobes, towels

Allegro Twin Room with City View

Air-conditioning
Heating
Premium bedding
Bathrobes
Hairdryer
Private bathroom
  • Sleeps 2

View all photos for Puccini Junior King Suite with City view

Interior

Puccini Junior King Suite with City view

Air-conditioning
Heating
Premium bedding
Bathrobes
Hairdryer
Private bathroom
  • Sleeps 3

View all photos for Maestro One Bedroom Suite

Bathroom

Maestro One Bedroom Suite

Air-conditioning
Heating
Premium bedding
Bathrobes
Hairdryer
Private bathroom
  • Sleeps 4
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About the area

Map
Piazza Del Giglio 1, Lucca, LU, 55100

What's nearby

  • Piazza Napoleone - 1 min walk - 0.0 km
  • Teatro del Giglio - 2 min walk - 0.2 km
  • Walls of Lucca - 3 min walk - 0.3 km
  • Guinigi Tower - 5 min walk - 0.5 km
  • Piazza dell'Anfiteatro - 6 min walk - 0.6 km

Getting around

  • Lucca Station - 8 min walk
  • Pisa (PSA-Galileo Galilei) - 39 min drive

Restaurants

  • ‪Fuori di Piazza - ‬1 min walk
  • ‪Old City Bar - ‬2 min walk
  • ‪Pan Di Strada - ‬2 min walk
  • ‪Osteria da Rosolo - ‬3 min walk
  • ‪Da Ciacco - ‬1 min walk

About this property

Grand Universe Lucca, Autograph Collection

Upscale hotel remodelled in 2020 and located near Piazza Napoleone
Located close to Teatro del Giglio and Guinigi Tower, Grand Universe Lucca, Autograph Collection provides a terrace, an art gallery on-site and a shopping centre on-site. The on-site restaurant, Legacy Restaurant, features local cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike hire and smoke-free property
  • A porter/bellboy, a 24-hour front desk and a front desk safe
  • Concierge services, a lift and luggage storage
Room features
All 55 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries and hairdryers
  • 49-inch TVs with cable channels
  • Coffee/tea makers, heating and daily housekeeping

Similar properties

Exterior

Palazzo Dipinto

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
9.8 out of 10, Exceptional, 397 reviews
The price is RM966
RM1,106 total
includes taxes & fees
15 Nov - 16 Nov
Palazzo Dipinto

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Legacy Lounge
  • Legacy Restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Gym
  • Private wine tours
  • Shopping centre
  • Wine tasting room

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways (90 centimetre high)
  • Handrails in stairways (90 centimetre high)
  • Height-adjustable showerhead
  • Lift (80 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - October 2020
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 45 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 30 per person
  • Pet fee: EUR 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Property Registration Number IT046017A1RRKYNMHI

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Universo Hotel Lucca
Universo Lucca
Universo Hotel
Grand Universe Lucca, Autograph Collection Hotel
Grand Universe Lucca, Autograph Collection Lucca
Grand Universe Lucca, Autograph Collection Hotel Lucca

Frequently asked questions

Is Grand Universe Lucca, Autograph Collection pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 35 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Grand Universe Lucca, Autograph Collection?

As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at Grand Universe Lucca, Autograph Collection on 12 Nov 2025 start from RM 1,053.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Universe Lucca, Autograph Collection?

This property doesn't offer parking.

What time is check-in at Grand Universe Lucca, Autograph Collection?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Grand Universe Lucca, Autograph Collection?

Checkout is at noon.

Where is Grand Universe Lucca, Autograph Collection located?

Located in Lucca Historical Center, this hotel is steps away from Piazza Napoleone and Teatro del Giglio. Guinigi Tower and Piazza dell'Anfiteatro are also within 10 minutes. Lucca Station is 8 minutes by foot.

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Grand Universe Lucca, Autograph Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 36 out of 45 reviews
Rating 8 - Good. 8 out of 45 reviews
Rating 6 - Okay. 0 out of 45 reviews
Rating 4 - Poor. 1 out of 45 reviews
Rating 2 - Terrible. 0 out of 45 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Sze Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super friendly and polite staff great location to local area and train station beautiful decor and well maintained rooms & facilities would revisit if I ever come to Lucca again!
Stayed 2 nights in Aug 2022

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, extremely comfortable room, no notes
Stayed 2 nights in Sep 2024

8/10 Good

Yavuz

Liked: Cleanliness, staff & service, property conditions & facilities
Super central, overlooking two cute piazzas. Great pizza restaurant next door. Rooms are a bit too small - even though we stayed in a mid tier one with the view. The gym is way too basic. Some dumbbells, a bench and a treadmill (and a super old elliptical). It needs a cable machine at least…
Stayed 1 night in Aug 2025

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in Lucca, Italy

The hotel is located well in the old city. I had lunch and breakfast outside on the sidewalk near the carousel. The food was excellent and the service superb. The room was well appointed and the bed comfortable. The only thing I did not like was the location. My room was in the interior and I only saw a staircase. I should have asked for a different room.
Lunch at the Grand Universe Hotel
The carousel next to the hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities
❤️‍🔥
Stayed 2 nights in Jul 2025

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, clean trendy and great restaurant right in the center of town!
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien. Literie confortable, personnel agréable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andy Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, clean, quiet, and convenient to the town of Lucca. The staff was very personable and helped with any request or question we had. Bicycles were available for guests which my wife and I took advantage of riding the wall around the town. The breakfast choices were excellent and staffed with very friendly people.
Stayed 3 nights in Apr 2025

10/10 Excellent

Christine

Liked: Amenities, property conditions & facilities
It was a very nice place to stay! I highly recommend it to anyone traveling to Lucca! Great brunch with lots of food options!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in Lucca

Great location in the city center, the staff is very friendly and knowledgeable. The receptionist when out of her way to assits with anything we requested. I optioned for Breakfast and its well worth, high quality items and fresh.
Stayed 2 nights in Feb 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely a fabulous property, wonderful staff and location
Stayed 10 nights in Jan 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service
Room was entirely too small and was the only one between floors. You had to take an elevator and still walk up or down a flight of stairs. The only window looked out over a set of outside steps that were being used so no privacy. The bathroom was really dark and there was at least one light out in the bathroom. Very disappointing.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great and the staff was super friendly and competent! Will come back!
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. You have to park outside the walls and walk in and the hotel was very close both to the walls and everything you want to see
Stayed 2 nights in Apr 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful staff, great breakfast, small but adequately equipped fitness room, not too far from train station. While room was well appointed with a nice bathroom, it was quite small for 2 people. Staff was very personable & helpful.
Stayed 3 nights in Nov 2023

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy bien ubicado, el staff muy amable y atentos. Los cuartos son un poco pequeños.

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff is really nice and accommodating. The property is beautiful and kept in a very good condition. I will come back!
Stayed 1 night in Jun 2023

10/10 Excellent

ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing, the staff as well and its next to an amazing restaurant. Highly reccommend.
Stayed 3 nights in Oct 2022

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The single piccolo room was quite small, and tight space, but as expected. Bathroom layout was odd, no space for toiletries, etc. But the bed was comfortable, air conditioning worked well and the room was spotlessly clean.
Stayed 1 night in Jun 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Large rooms!
Stayed 2 nights in May 2022

10/10 Excellent

dalbir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is at the heart of Lucca old town. It is a beautuful stylish renovated property with stunning rooms and feels like.a 5 star residence. The staff are exceptional wjth Antonia leading the front reception. All the staff are really helpful and friendly. The food is really great and I enjoyed several breakfasts there. I will definitely be going back to this hotel.
Stayed 2 nights in Nov 2021

8/10 Good

Eriksson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centralt och bekvämt.

Vi gillade hotell Grand Universe centrala läge och den fräscha upplevelsen. Dock var vissa delar av hotellet stängt bl.a. skybar, säkert p.g.a. lågsäsong. Ingen parkeringservice tyvärr vilket medför rätt mycket merjobb då det är svårt med plats i Lucca. Incheckning tog onödigt lång tid... Icke prisvärd frukost och generellt högre priser men bra service.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo
Stayed 1 night in Jul 2021

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025