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Reviews of Portofino Hotel & Marina

4 out of 5
Portofino Hotel & Marina
260 Portofino Way, Redondo Beach, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 560 out of 1003 reviews" "
Rating 8 - Good. 234 out of 1003 reviews" "
Rating 6 - Okay. 97 out of 1003 reviews" "
Rating 4 - Poor. 72 out of 1003 reviews" "
Rating 2 - Terrible. 40 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place- stayed at 40 years ago & still special
Stayed 1 night in Apr 2024
Response from Front Office Supervisor on 4 May 2024
Thank you so much for taking the time to share your experience with us. It was our pleasure to have you as our guest and we hope you come back and see us again!

10/10 Excellent

Gerald

Travelled with family
Very nice
Stayed 2 nights in Apr 2024
Response from Front Office Supervisor on 4 May 2024
It was our pleasure to have you as our guest and we hope you come back and see us again!

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Property idea lovely but lighting in bathroom poor and whenever another door shut ours sounded like it was going to come open.
Stayed 2 nights in Apr 2024

6/10 Okay

Juan

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Limited parking spot. The street to have access at the hotel is under repair.
Stayed 2 nights in Mar 2024

8/10 Good

Travonna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Office Supervisor on 4 May 2024
It was our pleasure to have you as our guest and we hope you come back and see us again!

10/10 Excellent

Peggy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Many places to walk room overlook Harbor Beautiful sunset Great shower! Relaxing pool and hot tub!
Stayed 2 nights in Mar 2024

10/10 Excellent

Polo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Office Supervisor on 4 May 2024
It was our pleasure to have you as our guest and we hope you come back and see us again!

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view plus it is a well run hotel
Stayed 1 night in Mar 2024
Response from Front Office Supervisor on 4 May 2024
Thank you so much for taking the time to share your experience with us. It was our pleasure to have you as our guest and we hope you come back and see us again!

10/10 Excellent

Joanna

Stayed 1 night in Jan 2024
Response from Front Office Supervisor on 4 May 2024
It was our pleasure to have you as our guest and we hope you come back and see us again!

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds & the best friendly customer service. Craig was awesome.
Stayed 1 night in Mar 2024
Response from Front Office Supervisor on 4 May 2024
It was our pleasure to have you as our guest and we hope you come back and see us again!

8/10 Good

George, Redondo Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seals at the ocean nearby are too noisy at night, and it was somehow difficult to get a good night of sleep…other than that the stay was excellent
Stayed 3 nights in Mar 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful the staff was so friendly!!! Service was the best I’ve had in my life. Can’t wait to come
Stayed 2 nights in Mar 2024
Response from Front Office Supervisor on 4 May 2024
Thank you so much for taking the time to share your experience with us. It was our pleasure to have you as our guest and we hope you come back and see us again!

4/10 Poor

Tammy, Las Vegas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows had a bad smell of dogs. The tall blonde valet guy was so rude, he needs to relax, he can't handle more than one car! The water was shut off by the county from 8p-10p, this changed everything for a Saturday night! This place is run down, smells and looks old, not worth the price at all, stay across the street for half the cost.
Stayed 2 nights in Mar 2024
Response from Front Office Supervisor on 4 May 2024
Thank you so much for taking the time to share your experience. I apologize your stay was not up to par and have communicated to the departments necessary. We hope we can regain your confidence and can welcome you back.

10/10 Excellent

Genevieve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and view are amazing. The only downside is it costs $40 a day to park whether you or valet does the parking. Very easy to walk to the pier and restaurants close by. They also have live entertainment and restaurant on site.
Stayed 2 nights in Mar 2024

10/10 Excellent

sioban

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Oceanfront room was amazing. Listening to the sealions from our bed and watching the sunset. Good breakfast options. Bar in Balleen was too cold to enjoy. Shame the bar in the main hotel was not open when we were there. Staff friendly and helpful. Would love to stay again. Recommend bikes and kayaks. Bike path all along the beach and kayak out to the sealions on the barge.
Stayed 4 nights in Mar 2024
Response from Front Office Supervisor on 4 May 2024
Thank you so much for taking the time to share your experience with us. It was our pleasure to have you as our guest and we hope you come back and see us again!

10/10 Excellent

Brenda L, Milwaukee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing is our hot tub had flys in it. But other than that our stay was great!
Stayed 4 nights in Feb 2024
Response from Front Office Supervisor on 4 May 2024
Thank you so much for taking the time to share your experience with us. It was our pleasure to have you as our guest and we hope you come back and see us again!

6/10 Okay

Mychael

Liked: Cleanliness, staff & service
Enjoyed the stay. Elevator was out of service so walking up the stairs with luggage was a drag.
Stayed 1 night in Jan 2024

10/10 Excellent

KELLIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place for couples' getaway.
Stayed 2 nights in Feb 2024

10/10 Excellent

David, Guelph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Gorgeous sunsets!
Stayed 3 nights in Feb 2024

4/10 Poor

Samantha

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
They charge you $40 for parking and $35 for a hidden resort fees when you check out for no reason. Walls are paper thin and our TV was unusable because it kept saying loading.
Stayed 1 night in Feb 2024

10/10 Excellent

Rachael, Lancaster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here! We highly recommend this hotel especially if you want a peaceful, calm, relaxing getaway!
Stayed 1 night in Feb 2024

10/10 Excellent

Justus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Sona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Keshonna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing!
Stayed 2 nights in Feb 2024

10/10 Excellent

Alberto, Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view.
Stayed 3 nights in Feb 2024

8/10 Good

Gretchen

Stayed 2 nights in Jan 2024

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our view of the channel and ocean. The lounge area is lovely. E we enjoyed eating at Baleen.
Stayed 6 nights in Jan 2024

10/10 Excellent

Toril

Stayed 1 night in Jan 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Brad

Stayed 4 nights in Jan 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Jan 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

eimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot, almost a hidden gem, but still close to a lot in Redondo or Hermosa.
Stayed 7 nights in Jan 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth the price
Great Views of the western sunset on the ocean. It's a little pricey, but worth it if you want a comfortable bed, a sunset view, and listen to the seals in the harbor. The nearby Baleen restaurant is excellent for breakfast or dinner. For me, it is a Southern California treat and well worth the price.
Stayed 2 nights in Dec 2023

8/10 Good

Harsimrat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location
Stayed 2 nights in Jan 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
First time visiting this hotel. Was very enjoyable and staff was amazing!
Stayed 1 night in Dec 2023

2/10 Terrible

verna

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Keishaun

Liked: Cleanliness, staff & service, property conditions & facilities
Please check it out
Great and smooth check in with Craig. He was very nice and knowledgeable I will return here my stay was great
Stayed 1 night in Jan 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms
Stayed 7 nights in Dec 2023

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Very relaxing
Stayed 3 nights in Dec 2023

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the quick check-in and out and the quiet area where the property is located. However, the door slamming when someone gets in and out of the neighboring rooms was so loud, it woke us up at 6:48 am. The doors are not soft-closing, really loud.
Stayed 1 night in Dec 2023

2/10 Terrible

APRIL

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Maria

Stayed 1 night in Dec 2023

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love waking up by the waters
Stayed 2 nights in Dec 2023

10/10 Excellent

Parvaneh, Lake Elsinore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 3 nights in Dec 2023

10/10 Excellent

VaCelia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The beach view was amazing and the room was beautiful
Stayed 2 nights in Dec 2023

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience.
Stayed 2 nights in Dec 2023

6/10 Okay

Lesly

Liked: Cleanliness, property conditions & facilities, room comfort
I love the place and the great view it's amazing I love it but unfortunately they charge 7$ water fee they don't provide any bottle of water you can't make a cup of coffee just because they charge for everything and they don't have anything for the room, so be prepared with napkins or water.
Stayed 1 night in Dec 2023