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Ace Hotel Downtown Los Angeles

Photo gallery for Ace Hotel Downtown Los Angeles

Reception
Outdoor pool
Outdoor pool
Flat-screen TV, iPod docking station
Premium bedding, in-room safe, desk, blackout curtains

Overview of Ace Hotel Downtown Los Angeles

Ace Hotel Downtown Los Angeles

4.0 star property

4.1/5 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
929 South Broadway, Los Angeles, CA, 90015

Explore the area

  • Popular LocationCrypto.com Arena14 min walk
  • Popular LocationL.A. Live16 min walk
  • Popular LocationLos Angeles Convention Center17 min walk
  • AirportLos Angeles, CA (LAX-Los Angeles Intl.)33 min drive

Room options

About this area

Los Angeles

Located in Los Angeles, Ace Hotel Downtown Los Angeles is in the city centre. Hollywood Bowl and Dolby Theater are cultural highlights, and some of the area's notable landmarks include Hollywood Walk of Fame and Hollywood Sign. Don't miss out on a visit to Universal Studios Hollywood.
Visit our Los Angeles travel guideOpens in a new window
Map

What's nearby

  • Crypto.com Arena - 14 min walk
  • L.A. Live - 16 min walk
  • Los Angeles Convention Center - 17 min walk
  • Walt Disney Concert Hall - 2 min drive
  • MacArthur Park - 3 min drive

Getting around

  • Los Angeles Cal State Station - 8 min drive
  • Pershing Square Station - 12 min walk
  • Los Angeles Intl. (LAX) - 34 min drive

About this property

Ace Hotel Downtown Los Angeles

4-star boutique hotel near Crypto.com Arena
Close to Los Angeles Convention Center, Ace Hotel Downtown Los Angeles provides a poolside bar, a rooftop terrace and a coffee shop/cafe. The on-site restaurant, Best Girl - Opens July, features light fare. In addition to dry cleaning/laundry services and an outdoor entertainment area, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Local cuisine breakfast (surcharge), self-parking (surcharge) and express check-out
  • A ballroom, a porter/bellboy and meeting rooms
  • A lift, ATM/banking services and a gift shop
  • Guest reviews speak well of the bar, helpful staff and location
Room features
All 182 rooms include comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews give good marks for the cleanliness, overall comfort rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 7 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (USD 35.00 per day)

Food and drink

  • Local cuisine breakfast available for a fee daily 7:00 AM–11:00 AM: USD 5-50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Restaurants on site

  • Best Girl - Opens July
  • Upstairs
  • Lovage Coffee Bar

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • iPod dock

Food and drink

  • Electric kettle

More

  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 7 days prior to check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 50 lbs/23 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
9 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD34.70 per accommodation, per night. This fee does not apply to children under 1 year of age.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 5 and USD 50 per person (approximately)
  • Covered self-parking fee: USD 35.00 per day
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Ace Downtown Los Angeles
Ace Los Angeles Los Angeles
Ace Hotel Downtown Los Angeles
Ace Hotel Los Angeles Downtown
Ace Hotel Downtown Los Angeles Hotel
Ace Hotel Downtown Los Angeles Los Angeles
Ace Hotel Downtown Los Angeles Hotel Los Angeles

Frequently asked questions

Does Ace Hotel Downtown Los Angeles have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 27 Nov 2022, prices found for a 1-night stay for 2 adults at on 28 Nov 2022 start from RM 781.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ace Hotel Downtown Los Angeles pet-friendly?

Yes, Ace Hotel Downtown Los Angeles allows dogs (limit 1 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at Ace Hotel Downtown Los Angeles?

Self-parking is available for USD 35.00 per day.

What time is check-in at Ace Hotel Downtown Los Angeles?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Ace Hotel Downtown Los Angeles?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Ace Hotel Downtown Los Angeles located?

Located in Downtown Los Angeles, this boutique hotel is 2.3 mi (3.7 km) from University of Southern California, and within 9 mi (15 km) of California State University-Los Angeles and Citadel Outlets. Hollywood Walk of Fame and Hollywood Bowl are also within 9 mi (15 km). Pershing Square Station is 12 minutes by foot and 7th Street - Metro Center Station is 13 minutes.

Can I cancel my reservation for free at Ace Hotel Downtown Los Angeles and receive a full refund?

Yes, Ace Hotel Downtown Los Angeles offers free cancellation on select room rates, because flexibility matters! Please refer to Ace Hotel Downtown Los Angeles cancellation policy on our site for more details about any exclusions or requirements.

Ace Hotel Downtown Los Angeles Reviews

Ace Hotel Downtown Los Angeles Reviews

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 497 out of 1000 reviews" "
" "5 - Excellent 50%
Rating 4 - Good. 260 out of 1000 reviews" "
" "4 - Good 26%
Rating 3 - Okay. 129 out of 1000 reviews" "
" "3 - Okay 13%
Rating 2 - Poor. 69 out of 1000 reviews" "
" "2 - Poor 7%
Rating 1 - Terrible. 45 out of 1000 reviews" "
" "1 - Terrible 5%

4.3/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Shane
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great at the hotel, the one recommendation I would make is in the restaurant, out food came our at different times, and which would not be a bad thing but in a weird order and one of the dishes was frozen, besides that great location
Stayed 2 nights in Nov 2022

5/5 Excellent

Julie, Victoria
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 301 was great, I wanted a lower floor and got it. Free early check in. Excellent staff. Clean room, comfortable bed, could even open the window (a little) for fresh air. Close to buses, short walk for train. Grammy Museum not too far away and Angels Flight as well, both walking distance or short bus rides. Was here for a concert at the theater attached to the hotel, so the convenience for that was great. Staff at the hotel were helpful from check in, or anything requested. You have a fridge and microwave in room but no plates or cutlery supplied, not even a spoon for tea/coffee so keep this in mind if planning a stay. The attached restaurant was good for breakfast. I would happily stay here again, should I need a downtown Los Angeles Hotel.

2/5 Poor

Parul
Travelled with family
Disliked: Amenities, property conditions & facilities
Small rooms with awkward placement of furniture, very loud due to rooftop parties, overpriced hotel
Stayed 3 nights in Oct 2022

4/5 Good

Paul
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice overall but small rooms and slow elevators / nearby area is loud
Stayed 4 nights in Oct 2022

3/5 Okay

John
Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I don't want to shred them too badly because the staff were very kind and accommodating. The problem is that is definitely not a "4 star hotel" as I understand them to be. The beds are very uncomfortable--doughy sacks on wooden platforms about 2 inches off the floor with large body pillow style "headboards". L.A. broils these days and either the air conditioning system couldn't keep up or they have some kind of eco-locking deterrent. I never got the room down to the temperature I desired. This is not their fault but an armed robbery happened next door to the hotel at 0200 of the last night's stay. I woke up to 6 shots firing off and squealing tires. I know the city is doing their best for a "DTLA" campaign but the fact is, it's gruesome and on par with some of the most dangerous places in the world. Ultimately, this is a very strategic location to see L.A. and the valet and front desk staff are lovely. If you're eyes are fully open on the state of the modern American city and you're prepared, this is not a bad spot.
Stayed 4 nights in Sep 2022

4/5 Good

MARISA, San Diego
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Please add shower caps to the kit
Stayed 1 night in Sep 2022

5/5 Excellent

Serhiy
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Sep 2022

3/5 Okay

DAVID
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT staff GREAT food but avoid this place if you are bothered by homeless people bothering you and the incredible noise over weekends.
Stayed 7 nights in Sep 2022

4/5 Good

David
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was comfortable and nice.
Stayed 1 night in Sep 2022

1/5 Terrible

Araceli
Travelled with family
Disliked: Cleanliness, staff & service
They don't clean the rooms daily (unless you explicitly ask) and they don't inform you when you check in. Extremely noise, even with all windows closed. It's in an unsafe, unpleasant part of LA. The toiletry bottles in the bathroom were nearly empty. Overwhelming garlic and fried food smell from the kitchen when I checked in at around noon. Needs better ventilation!
Stayed 2 nights in Aug 2022