Waterloo Hub Hotel & Suites

Property class: 3

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Close to London Eye and Big Ben, Waterloo Hub Hotel & Suites provides amenities such as a business centre. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services

Room options

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Showing 3 of 3 rooms

View all photos for Standard Room (Double)

Room

Standard Room (Double)

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Room

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Family

Room

Standard Family

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

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About the area

Located in London City Centre, a neighbourhood in London, Waterloo Hub Hotel & Suites is near a metro station. Big Ben and Westminster Abbey are notable landmarks, and the area's natural beauty can be seen at Hyde Park and River Thames. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall or Stamford Bridge Stadium. Visit our London travel guide
Map
Kennington Road, 54, London, ENG, SE1 7BJ

What's nearby

  • A fighter jet suspended in a museum with a brick wall and stairs in the background.
    Imperial War Museum
    4 min walk - 0.4 km
  • A bridge with people walking, a red double-decker bus, and the Big Ben clock tower in the background.
    Westminster Bridge
    9 min walk - 0.8 km
  • A historic castle with towers and a river in the foreground.
    River Thames
    10 min walk - 0.9 km
  • A large Ferris wheel, a historic building with blue lighting, and a green tower.
    London Eye
    12 min walk - 1.1 km
  • The Houses of Parliament and Big Ben in London.
    Big Ben
    14 min walk - 1.2 km

Getting around

  • Lambeth North Underground Station
    4 min walk
  • Waterloo Station
    11 min walk
  • London (LCY-London City)
    34 min drive

Restaurants

  • The Walrus Bar and Hostel
    6 min walk
  • The Pineapple
    2 min walk
  • The Hercules
    3 min walk
  • The Crown & Cushion
    5 min walk
  • The Corner Cafe
    4 min walk

About this property

Waterloo Hub Hotel & Suites

  • Hotel near London Eye
  • Close to Big Ben and Westminster Abbey, Waterloo Hub Hotel & Suites provides amenities such as a business centre. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Self-parking (surcharge), coffee/tea in reception and a computer station
    • Smoke-free property, tour/ticket information and a lift
    • A front desk safe, concierge services and luggage storage
  • Room features
  • All 162 rooms have amenities such as free WiFi.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • 18-inch flat-screen TVs with digital channels
    • Wardrobes/cupboards, heating and limited housekeeping

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Frequently asked questions

Is Waterloo Hub Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Waterloo Hub Hotel & Suites?

Self-parking is available for GBP 30 per day.

What time is check-in at Waterloo Hub Hotel & Suites?

Check-in start time: 2:30 PM; check-in end time: 9:00 PM.

What time is check-out at Waterloo Hub Hotel & Suites?

Checkout is at 11 AM.

Where is Waterloo Hub Hotel & Suites located?

Located in London City Centre, this hotel is within a 15-minute walk of St. Thomas' Hospital, London Eye and Big Ben. Westminster Bridge and River Thames are also within 15 minutes. Lambeth North Underground Station is only a 4-minute walk and Elephant & Castle Underground Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Waterloo Hub Hotel & Suites Reviews

7.8

Good

8.2

Cleanliness

8.6

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 228 out of 1000 reviews
Rating 8 - Good. 511 out of 1000 reviews
Rating 6 - Okay. 180 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Amazing staff, great location and fast WiFi. Unfortunately no hot water in the shower during the two days I stayed there.
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very friendly. The elevators and room amenities give the feel of being outdated. It says it’s nearby stuff but if you’re walking I don’t recommend. It’s right by the subway (tube) stop so that was convenient. They have free tea and water in the lobby which was nice.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The Waterloo Hub is extremely well positioned for visitors to central London to explore the Thames embankment, city of London and most major landmarks in the area from Vauxhall to Tower Bridge without the need to use public transport or taxis. All is within easy walking range. The hotel staff were extremely friendly and helpful, providing complimentary coffee on arrival and even offering it at checkout! The rooms were well heated, clean and comfortable. The beds were very comfortable. The rooms could have been improved with the inclusion of tea/coffee making facilities but, apart from that, I have not criticism of the hotel. We thoroughly enjoyed our stay. Thank you to all staff involved.
Stayed 2 nights in Nov 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Bad room smell

Although, the staff was very nice and helped us out a lot, the room itself was so stinky. A very weird smell was coming from the bathroom. Every time we’d come back to the room we’d get slapped in the face with that horrible smell.
Stayed 3 nights in Feb 2024
Verified review

8/10 Good

Liked: Staff & service

No-frills budget hotel in good location

Front desk service was friendly and efficient. The building and the room were relatively clean but a little tired - in need of some modernisation too. There was only one single plug socket available, on the opposite wall to the bed which made device charging and usage tricky. There is a TV in the room, but tea and coffee facilities are located down in reception, not in the room. Great location (less than ten minutes steady walk to Waterloo Station and only a couple of minutes from Lambeth North tube), plenty of pubs and restaurants within a stone’s throw of the hotel and easy walking distance to the South Bank. I was there for two nights on business and I would certainly use again in those circumstances, but if was away with my partner, I’d find somewhere a bit nicer.
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy budget hotel close to the action

They are right when they say this place is straightforward, it’s a simple place with clean rooms. Enough space for the two of us, we spent most of our time outside of the room so we didn’t need anything fancy. Only thing was there was no ice available to get and no fridge in the room. I bought some wine and drinks and had to drink lukewarm. We aren’t picky but some cold drinks would have been nice. Other than that it did the job. Minutes away from all the action with some nice little pubs around the corner. Would stay again for a quick trip. We also were able to check in early and leave our bags for a few hours after checking out which was super accommodating! Literally the only thing was the lack of ice or fridge. Does the job for a quick budget friendly stay.
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property close enough to sight seen main London attractions, walkable to Big Ben , 3 min walk to train station, perfect stay when visiting London , definitely coming back , thanks
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Property was spotless, convenient for me. Downside, no tea/coffee in room or safe.
Stayed 1 night in Dec 2023
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

In need of an update

Hotel is showing its age, needs an update. If this were not in the centre of London I suspect it would struggle to maintain customers,
Stayed 1 night in Apr 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
Advertised a restaurant but had none
Stayed 2 nights in Apr 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crap hole

The 2 staff on reception were friendly, from there the experience went down hill very quickly. Considering the hotel was quiet I was given a room at the very extreme and too far away from reception facilities. The room was at sauna heat, the carpet was threadbare but from what was crawling around over the unclean shower mat in the shower, it could have been some form of insect infestation. The bathroom had clearly not been cleaned, as I counted someone else’s pubic hairs whilst urinating. To cap it off the morning brought more disappointment as there was no hot water. Pretty crap all in all….. recommend you strike this garbage hotel off your list. It is literally a flee pit. Thanks for listening
Stayed 1 night in Feb 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

최악의 호텔

냄새나고 더럽고 끔찍했어요ㅠㅠ 절대 오지마세요ㅠㅠ
Stayed 4 nights in Apr 2024
Verified review

6/10 Okay

Les serviettes , les draps et les poubelles n ont pas été changés donc décevant !
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pluspunten voor de locatie en het personeel

Ontzettend fijn verblijf gehad! Samen met een vriendin 3 dagen een citytrip gemaakt naar Londen en dit hotel was ideaal voor de trip. Locatie ligt super centraal, alles is op loopafstand, het personeel is erg vriendelijk en behulpzaam. Alleen maar positieve dingen te zeggen.
Stayed 2 nights in Dec 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Das Zimmer ohne jegliche Atmosphäre. Das Badezimmer sehr kalt und nicht beheizbar. Warmwasser erst nach 5-minütigem Laufenlassen. Für das Ganze, was einem geboten wird, total überteuert.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, very clean, very good value.

Great location for St Thomas's. I booked for 4 nights as my wife was in St Thomas's. Great location, approx 500metre walk, very good restaurants/bars etc nearby, great value. Only a 10 minute walk to London Eye, Westminster Bridge, waterloo Station etc. Very grateful that the hotel managed to resolve a parking query. Will definitely stay again.
Stayed 4 nights in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Clean room and friendly staff. Can’t ask for much more for the money.
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station and walkable distance to shopping and attractions. A great place to stay at a affordable price.
Stayed 3 nights in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient

The hotel was comfortable and clean. The noise did travel quite a lot between the rooms, but otherwise it was okay
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción para conocer Londres

Excelente experiencia, de volver a Londres consideraría el mismo hotel. Estación de metro a una calle, tienda a unos 4 locales de distancia, zona agradable. Habitaciones pequeñas, pero la idea del viaje era estar en la calle y solo llegar a dormir, así que más que nada califico en base a comfort y es el adecuado, cama y baño limpios, con lo necesario para refrescarse y descansar. No tuvimos mucho contacto con el personal ya que no fue necesario.
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness
Quartier peu touristique et bruyant. Par contre on apprécie la proximité des sites de westminster et London eye
Stayed 3 nights in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Name change

I was unable to find the hotel because of the new name. I was never informed about this and the website still had the same name-Wyndham Days. It took me 1hour to finally enter the hotel and ask where the original hotel was. I was then told that it had changed! Other than the utter frustration when you’ve travelled 4 hours everything was very good.thankyou.
Stayed 1 night in Mar 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good at all

I was given a filthy and disgusting room, which had a used condom wrapper and dirty towels on the end and basically they hadn’t cleaned the room, see photos. When I told the reception about it they casually apologised and gave me another room. That is simply not acceptable. I demand proper apology and a full refund!
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, very convenient for my visit and the staff were friendly and professional.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great location, 3 mins from tube station, 5 mins to tourist London. Room was clean and quiet.
Stayed 3 nights in Feb 2020