The property is nicely situated right in the heart of westend. There are lots of shops nearby including the M&M shop which makes the outside smell delicious. I would say if you have pre paid prepare to be treated like a suspect. The staff member who signed us in took ages to get the keys and our paperwork. Asked me my name about 5 times. Then went through every detail as if he didnt believe i was who i said i was. This is all because i booked and prepaid, i also didnt want (or need) to swipe my card as we were not using any additional facilities, he found this very disturbing and proceeded to watch over me as i filled out all our details to ensure i was who i had claimed to be. It wasnt a good start. The rooms are nice enough, we were on the top floor. We paid for a standard double room, i would say it is overpriced at £200ish pound for a single night. The room was small but comfortable, it smelt very strongly of coffee i assume due to the costa coffee shop the rooms are situated above. This was quite overwhelming during the day but tapered off in the evening when the coffee shop closed. The bathroom was the best part, very clean and a really nice showerhead the temperature was consistent. There were little soaps and bathroom amenities which were a nice touch and the general cleanliness was great. Overall an okay hotel but not sure I would return for the price and the staff treatment.