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Reviews of Thistle London Bloomsbury Park

3 out of 5
Thistle London Bloomsbury Park
126 Southampton Row, London, England

Reviews

7.4

Good

Rating 10 - Excellent. 199 out of 936 reviews" "
Rating 8 - Good. 411 out of 936 reviews" "
Rating 6 - Okay. 201 out of 936 reviews" "
Rating 4 - Poor. 80 out of 936 reviews" "
Rating 2 - Terrible. 45 out of 936 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and allowed us to check in an hour early without issue. Only negative was that the bathrooms are freezing in the morning, but that isn’t the properties fault! Would definitely recommend and stay here again.
Stayed 3 nights in Apr 2024

8/10 Good

Marissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect! We loved having a central location to explore the city and being close to dining and sight seeing.
Stayed 2 nights in Apr 2024

6/10 Okay

Brice

Disliked: Property conditions & facilities
Having only one small lift was a real nuisance.
Stayed 2 nights in Apr 2024

6/10 Okay

Niall, Manchester

Travelled with partner
Check in very poor experience. Rooms dated and old fashioned.
Stayed 2 nights in Apr 2024

10/10 Excellent

cjbuhler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful and courteous throughout the stay. The location was clean and met expectations for that hotel. The location is great, with proximity to sites, dining, shopping, and transportation.
Stayed 3 nights in Mar 2024

4/10 Poor

Alexander

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place smelled horrible with no attempt to clean what caused the smell, the locks on the door were broken. Not enough time to get another hotel
Stayed 2 nights in Mar 2024
Response from Tanveer Shaik on 17 Mar 2024
Dear Alexander,I'm truly sorry to hear about your disappointing experience during your stay. It's deeply concerning to learn about the issues you encountered, including the unpleasant odor and broken locks. This is certainly not reflective of the standards we strive to uphold, and I apologize for the inconvenience and discomfort this caused. We take cleanliness and maintenance very seriously, and I assure you that we will address these issues immediately to ensure they are resolved for future guests. Your feedback is invaluable to us, and we appreciate you bringing these matters to our attention. If there's anything we can do to make amends for the shortcomings you experienced, please don't hesitate to let us know. Your comfort and satisfaction are our top priorities, and we're committed to ensuring a more pleasant experience should you choose to stay with us again in the future.Kind Regards,Tanveer ShaikReception Manager

8/10 Good

Carla

Stayed 3 nights in Feb 2024
Response from Tanveer Shaik on 20 Mar 2024
Dear Carla,Thank you so much for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back in the not-too-distant future.Kind Regards,Tanveer ShaikReception Manager

10/10 Excellent

John

Stayed 1 night in Feb 2024
Response from Tanveer Shaik on 19 Feb 2024
Dear John,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kind regards, Tanveer Shaik Reception Manager

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tanveer Shaik on 19 Feb 2024
Dear Rachel,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kind regards, Tanveer Shaik Reception Manager

6/10 Okay

KERRY-ANN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Carpets need a hood clean, it affected my sinuses. Bedsheets needed a wash.
Stayed 1 night in Feb 2024
Response from Tanveer Shaik on 22 Feb 2024
Dear Kerry-Ann,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. I am extremely disappointed to hear of the issues that you experienced during your stay. I sincerely apologize for any inconvenience and disappointment caused. I have addressed your comments with our team to ensure that all necessary corrective action is taken and that our 5* level of service is restored. I do hope that you give us another opportunity to showcase our hospitality. It would be our pleasure to welcome you back to Thistle Bloomsbury Park in the future.Kind Regards,Tanveer ShaikReception Manager

8/10 Good

Tayten

Liked: Cleanliness
I enjoyed the property itself and its location. It has a wonderful historical vibrance.The staff was fine.
Stayed 2 nights in Feb 2024
Response from Rm on 6 Feb 2024
Dear Tayten,Thank you very much to share with us your comments after your stay at Thistle Bloomsbury Park, we are very glad you have enjoyed your stay and we look forward to welcoming you back in the near future.Warmest Regards, Raúl Muñoz - Reception Manager

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Rm on 30 Jan 2024
Dear JoannaThank you for choosing us to stay at Thistle Bloomsbury Park, we hope to welcome you back in the future, Kindest Regards.Raúl Muñoz -.Reception Manager-

8/10 Good

Wayne

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Rm on 30 Jan 2024
Dear WayneThank you for choosing us to stay with us, we hope to have you here again in the future,Kind Regards,Raúl Muñoz - Reception Manager-

4/10 Poor

NEIL

Travelled with group
Disliked: Property conditions & facilities, room comfort
Very tired property … but pricy for the price
Stayed 1 night in Jan 2024
Response from Rm on 30 Jan 2024
Dear Neil,Thank you for your feed back which is very important for us, we are working to get our hotel more modern and functional, hopefully we could visit us again in the future.Kindest Regards,Raúl Muñoz - Reception Manager -

6/10 Okay

Trevor

Travelled with partner
Liked: Cleanliness, staff & service
Good points: Great location. An easy walk from Euston, as well as an easy walk to theatre land. Plenty of bus or tube alternatives too if you prefer not to walk. Check in was very easy. Our room was even available three hours early which was unexpected and appreciated. Great price via Expedia too. Negative points: the downside of a reduced price room is often that you get the lesser quality rooms. Ours was on the top (7th) floor. The lift only reached the sixth floor. The room corridor was chilly, as was our room. The central heating radiator was set to Max, but it was only lukewarm at best. Fortunately an electric radiator was also in the room which we were able to make use of. The bathroom was very chilly. We both had showers that were only just warm rather than hot! The second bath towel sourced from the wardrobe had black streaks on it, so my wife refused to use it and used mine instead even though I had already showered with it. Other than that the room was well prepared and clean. Overall this is a decent hotel and I am sure the majority of the rooms on lower floors are of an excellent standard, having stayed in one of them in the past.
Stayed 1 night in Jan 2024
Response from Tanveer Shaik on 23 Jan 2024
Dear Trevor,First of all, thank you for taking the time to leave feedback after your recent stay with us. I am delighted that the majority of your stay was positive although it sounds as if we have some areas of improvement to make. I apologies that we did not quite reach our target of five out of five on this occasion and assure you I will speak with the concerned department to ensure that we learn the relevant lessons moving forward on those points we missed. We look forward to welcoming you back to the hotel in the near future. Kind regards, Tanveer Shaik Reception Manager

6/10 Okay

Trevor

Stayed 1 night in Jan 2024
Response from Tanveer Shaik on 22 Feb 2024
Dear Trevor,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. It would be our pleasure to welcome you back to Thistle Bloomsbury Park in the future.Kind Regards,Tanveer ShaikReception Manager

10/10 Excellent

David

Stayed 1 night in Jan 2024
Response from Tanveer Shaik on 20 Jan 2024
Dear David,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kind regards, Tanveer Shaik Reception Manager

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly reception, very helpful. Comfortable room lots of space. Central and close to the tube recommended
Stayed 1 night in Dec 2023
Response from Tanveer Shaik on 20 Jan 2024
Dear Clare,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kind regards, Tanveer Shaik Reception Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Tanveer Shaik on 20 Jan 2024
Dear Guest,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kind regards, Tanveer Shaik Reception Manager

8/10 Good

Sebastien

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Spacious room
We only stayed one night (in-transit), but the room was spacious, comfortable and quiet. The hotel is also conveniently located with many options for dining.
Stayed 1 night in Jan 2024
Response from Tanveer Shaik on 20 Jan 2024
Dear Sebastien,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kind regards, Tanveer Shaik Reception Manager

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice friendly hotel. Plenty of milk for the tea. Comfortable bed, spacious clean room. Wonderful old London pub around the corner.
Stayed 2 nights in Jan 2024
Response from Tanveer Shaik on 20 Jan 2024
Dear Richard,Thank you for sharing your experience further to your stay at Thistle Bloomsbury Park. We are thrilled by your comments! Hearing that you had such a wonderful stay with us makes the whole team really happy! Please do let us know when you plan a trip to London, we will gladly help you organizing your next stay with us. Kind regards, Tanveer Shaik, Reception Manager

4/10 Poor

Leona

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed run down
Bit disappointed with our stay the room was a bit run down the window didn’t shut properly and had a draft all night the bathroom had the ceiling paint peeling off and was in poor condition in other areas also just thought condition was a bit poor as have stayed in thistle hotels before but this was probably the worst one
Stayed 1 night in Jan 2024
Response from Tanveer Shaik on 20 Jan 2024
Dear Leona,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. I am extremely disappointed to hear of the issues that you experienced during your stay. I sincerely apologize for any inconvenience and disappointment caused. I have addressed your comments with our team to ensure that all necessary corrective action is taken and that our 5* level of service is restored. I do hope that you give us another opportunity to showcase our hospitality. It would be our pleasure to welcome you back to Thistle Bloomsbury Park in the future. Kind Regards, Tanveer Shaik Reception Manager

2/10 Terrible

Leonardo

Stayed 1 night in Dec 2023
Response from Tanveer Shaik on 20 Jan 2024
Dear Leonardo,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. I sincerely apologize for any inconvenience and disappointment caused. I do hope that you give us another opportunity to showcase our hospitality. It would be our pleasure to welcome you back to Thistle Bloomsbury Park in the future. Kind Regards, Tanveer Shaik Reception Manager

8/10 Good

Henry

Stayed 1 night in Dec 2023
Response from Tanveer Shaik on 20 Jan 2024
Dear Henry,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kind regards, Tanveer Shaik Reception Manager

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
Good location, good value for money fro central London
Stayed 1 night in Dec 2023
Response from Reception Manager on 22 Dec 2023
Dear Daniel, Thank you for choosing us we hope to have you here again in the near future,Kind Regards, Raúl uñoz.Reception Manager

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Tanveer Shaik on 20 Dec 2023
Dear Claire,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. We greatly look forward to welcoming you back in the not-too-distant future.Kind Regards,Tanveer ShaikReception Manager

6/10 Okay

Lucy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Tanveer Shaik on 17 Dec 2023
Dear Lucy,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. I do hope that you give us another opportunity to showcase our hospitality. It would be our pleasure to welcome you back to Thistle Bloomsbury Park in the future.Kind Regards,Tanveer ShaikReception Manager

2/10 Terrible

Graham

Disliked: Staff & service, property conditions & facilities
first room there was little to no heat First night was freezing shower drain inadequate so that water went all over the floor second room same issue with the shower drain daily room makeup was spotty at best incomplete this place is not worth the $ spent
Stayed 7 nights in Dec 2023
Response from Tanveer Shaik on 17 Dec 2023
Dear GrahamI trust my response finds you well. First and foremost, thank you so much for choosing Thistle Bloomsbury Park Hotel whilst staying in London as well as for taking the time to share your experience with us. We are very sorry to hear that we didn’t meet all your expectations during your visit. We appreciate your candid comments and will learn from them to help us improve in the future. I wanted to personally assure you that your comments have been shared with the relevant departmental managers for their attention and further follow up with their teams. If you are planning to come back and stay with us again, we will do our very best to make sure we meet all your expectations. We hope you will give us another chance to redeem ourselves. Kind regards, Tanveer Shaik Reception Manage

2/10 Terrible

Claire

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Tanveer Shaik on 11 Dec 2023
Dear Claire,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. I do hope that you give us another opportunity to showcase our hospitality. It would be our pleasure to welcome you back to Thistle Bloomsbury Park in the future. Kind Regards, Tanveer ShaikReception Manager

10/10 Excellent

Marie

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly staff
The staff were super friendly and catered to our needs very well, the room was decent and had what we needed, good location with lots of places to eat around
Stayed 1 night in Dec 2023
Response from Tanveer Shaik on 11 Dec 2023
Dear Marie,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kind regards, Tanveer Shaik Reception Manager

8/10 Good

James, Lichfield

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok. Clean and I slept well. Prices are high. It’s the area but not worth the nightly rate.
Stayed 1 night in Dec 2023
Response from Tanveer Shaik on 11 Dec 2023
Dear James,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kind regards, Tanveer Shaik Reception Manager

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Tanveer Shaik on 11 Dec 2023
Dear Guest,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. I do hope that you give us another opportunity to showcase our hospitality. It would be our pleasure to welcome you back to Thistle Bloomsbury Park in the future. Kind Regards, Tanveer ShaikReception Manager

2/10 Terrible

Hannah

Stayed 1 night in Dec 2023
Response from Tanveer Shaik on 11 Dec 2023
Dear Hannah,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. I do hope that you give us another opportunity to showcase our hospitality. It would be our pleasure to welcome you back to Thistle Bloomsbury Park in the future. Kind Regards, Tanveer ShaikReception Manager

2/10 Terrible

Tilak

Stayed 1 night in Dec 2023
Response from Tanveer Shaik on 11 Dec 2023
Dear Tilak,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. I do hope that you give us another opportunity to showcase our hospitality. It would be our pleasure to welcome you back to Thistle Bloomsbury Park in the future. Kind Regards, Tanveer ShaikReception Manager

10/10 Excellent

Rose

Stayed 1 night in Dec 2023
Response from Tanveer Shaik on 11 Dec 2023
Dear Rose,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kind regards, Tanveer Shaik Reception Manager

2/10 Terrible

MISS

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2023
Response from Tanveer Shaik on 11 Dec 2023
Dear Miss,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. I do hope that you give us another opportunity to showcase our hospitality. It would be our pleasure to welcome you back to Thistle Bloomsbury Park in the future. Kind Regards, Tanveer ShaikReception Manager

8/10 Good

Scott

Travelled with partner
Liked: Staff & service, property conditions & facilities
A great breakfast and pleasant staff
Stayed 1 night in Nov 2023
Response from Tanveer Shaik on 3 Dec 2023
Dear Scott,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kind regards, Tanveer Shaik Reception Manager

6/10 Okay

tony

Travelled with partner
Disliked: Property conditions & facilities
Tired decoration. Looked dirty and smelled foisty! Over Expensive to buy a drink there. Was convenient for where we were visiting but wouldn’t stay there again.
Stayed 2 nights in Nov 2023
Response from Tanveer Shaik on 3 Dec 2023
Dear Tony,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. I am pleased to know that our central location was very convenient for you. I sincerely apologize for any inconvenience and disappointment caused. I have addressed your comments with our concerned department to ensure that all necessary corrective action is taken and that our 5* level of service is restored. I do hope that you give us another opportunity to showcase our hospitality. It would be our pleasure to welcome you back to Thistle Bloomsbury Park in the future. Kind Regards, Tanveer Shaik, Reception Manager

8/10 Good

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, quiet, good location
Stayed 1 night in Nov 2023
Response from Tanveer Shaik on 3 Dec 2023
Dear Melanie,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kind regards, Tanveer Shaik Reception Manager

4/10 Poor

Sandra

Travelled with family
Disliked: Staff & service, property conditions & facilities
On arrival we were informed we had been moved to a sister hotel, despite myself ringing reception earlier in the day, a prime opportunity to inform us we had been moved due to renovation difficulties. When we got to the sister hotel Holborn Thistle, there was no remote control for the tv and it could not be turned off. The original reception staff did not appear to be concerned that we would not be able to sleep. The evening receptionists appeared to be helpful, but said there was no way to turn off the tv and that we’d have to sleep with it on. In the morning when checking out we were asked about our stay and we explained the difficulties regarding the tv, they did not apologise or seem to be understanding of the inconvenience caused.
Stayed 2 nights in Nov 2023
Response from Tanveer Shaik on 3 Dec 2023
Dear Sandra,Thank you for choosing to stay with us. Please accept my sincere apologies for not meeting your expectations. I have addressed your comments with our concerned department to ensure that all necessary corrective action is taken and that our 5* level of service is restored. I do hope that you give us another opportunity to showase our hospitality. It would be our pleasure to welcome you back to Thistle Bloomsbury Park in the future.Kind Regards,Tanveer ShaikReception Manager

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
We normally stay in travelodge when we visit london this was our first stay at thistle and wow we will always use thistle over travelodge now there wasn’t much in price difference thistle had every thing a Hugh bed breakfast was lovely and so we’re the staff my only recommendation would be not to get 7th floor as from the lift you have to climb some stairs but this would not stop me staying at thistle Holborn again
Stayed 1 night in Nov 2023
Response from Tanveer Shaik on 22 Nov 2023
Dear Karen,Thank you so much for choosing Thistle Bloomsbury Park Hotel whilst staying in London as well as for taking the time to share your experiences with us. I will share your great feedback with our teams, to encourage them to continue delivering an exceptional service to all our guests. We look forward to welcoming you again next time you will be visiting London. Kind regards, Tanveer Shaik Reception Manager

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, clean and good breakfast
Really friendly service, breakfast was good with everything you need to set you up for the day. Rooms clean but a bit dated, and there was only 1 lift. Overall good and would stay again. Does look like they are in the middle of refurbishing.
Stayed 2 nights in Nov 2023
Response from Tanveer Shaik on 22 Nov 2023
Dear Stephen,First of all, thank you for taking the time to leave feedback after your recent stay with us. I am delighted that the majority of your stay was positive although it sounds as if we have some areas of improvement to make. I will share your feedback with our teams, to encourage them to continue delivering an exceptional service to all our guests. We look forward to welcoming you again next time you will be visiting London. Kind regards, Tanveer Shaik Reception Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality hotel for reasonable pricing
Very clean and professional staff. I will definitely recommend.
Stayed 1 night in Nov 2023
Response from Michael on 12 Nov 2023
Dear Guest,Thank you for your feedback it is much appreciated.We work hard to make sure that all our guests have an excellent experience with us.Thank you for choosing the Thistle Bloomsbury Park for your stay and I hope that we can welcome you back soon.Best regards,Michael Ferraz - Reception Manager

8/10 Good

Arthur, Kennebunk

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location and staff/service were excellent. The bed was very good, but it still has the old- fashioned feel. Some of the fixtures and state of curtains need attention. Its an old building and comfortable but rooms need some attention. The lift is very small but functional. The staff were so helpful and responded quickly. Bloomsbury is an interesting part of London and the location made up for any small negative details.
Stayed 3 nights in Oct 2023
Response from Tanveer Shaik on 2 Nov 2023
Dear Arthur,Thank you so much for choosing The Thistle Bloomsbury Park Hotel whilst staying in London as well as for taking the time to share your experiences with us. I will share your great feedback with our teams, to encourage them to continue delivering an exceptional service to all our guests. We look forward to welcoming you again next time you will be visiting London. Kind regards, Tanveer Shaik, Reception Manager

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Good location, within walking distance from Euston station. Quiet room facing courtyard, though could hear sounds early in the morning from nearby rooms. Breakfast was pleasant though fairly pricey.
Stayed 1 night in Oct 2023
Response from Tanveer Shaik on 2 Nov 2023
Dear Heidi,Thank you so much for choosing The Thistle Bloomsbury Park Hotel whilst staying in London as well as for taking the time to share your experiences with us. I will share your great feedback with our teams, to encourage them to continue delivering an exceptional service to all our guests. We look forward to welcoming you again next time you will be visiting London. Kind regards, Tanveer Shaik, Reception Manager

2/10 Terrible

Stuart

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid if possible
N or the best - arrived at 8:40pm and still waiting to check in half an hour later. Receptions grasp of English was very poor. Room was sub standard, breakfast was cheap and poor quality ingredients. Check out was just as bad, printer not working, poor English … will not return.
Stayed 1 night in Oct 2023
Response from Tanveer Shaik on 2 Nov 2023
Dear Stuart,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. I am extremely disappointed to hear of the issues that you experienced during your stay. I sincerely apologize for any inconvenience and disappointment caused. I do hope that you give us another opportunity to showcase our hospitality. It would be our pleasure to welcome you back to Thistle Bloomsbury Park in the future.Kind Regards,Tanveer Shaik,Reception Manager

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Great location. Rooms need updating
Helpful staff. Comfy beds. Room very old and need of updating and decorating. Poor lighting in bedroom - only 2 bedside lamps. Light above mirror in bathroom not working. Paint peeling off windows
Stayed 1 night in Oct 2023
Response from Tanveer Shaik on 2 Nov 2023
Dear Guest,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. I am pleased to know that our central location was very convenient for you, the beds in your room very comfortable and also you liked the services of our staff. I sincerely apologize for any inconvenience and disappointment caused. I have addressed your comments with our concerned department to ensure that all necessary corrective action is taken and that our 5* level of service is restored. I do hope that you give us another opportunity to showcase our hospitality. It would be our pleasure to welcome you back to Thistle Bloomsbury Park in the future.Kind Regards,Tanveer Shaik,Reception Manager

8/10 Good

Brian

Stayed 2 nights in Oct 2023
Response from Tanveer Shaik on 2 Nov 2023
Dear Brian,Thank you for your wonderful feedback regarding your recent stay with us at Thistle Bloomsbury Park. We greatly look forward to welcoming you back in the not-too-distant future.Kind Regards,Tanveer Shaik,Reception Manager

4/10 Poor

Ellis

Stayed 1 night in Oct 2023
Response from Tanveer Shaik on 19 Oct 2023
Dear Ellis,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. Hopefully, you had a great stay with us. I do hope that you give us another opportunity to showcase our hospitality. It would be our pleasure to welcome you back to Thistle Bloomsbury Park in the future.Kind Regards,Tanveer Shaik,Reception Manager

10/10 Excellent

phuong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Oct 2023
Response from Tanveer Shaik on 19 Oct 2023
Dear Phuong,Thank you for your wonderful feedback regarding your recent stay with us at Thistle Bloomsbury Park. We are looking forward to welcoming you back in the not-too-distant future.Kind Regards,Tanveer Shaik,Reception Manager