Private kitchen
Check availability

Reviews of Queensgate Court

4 out of 5
Queensgate Court
24 Queen's Gate, London, England

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 24 reviews" "
Rating 8 - Good. 7 out of 24 reviews" "
Rating 6 - Okay. 4 out of 24 reviews" "
Rating 4 - Poor. 2 out of 24 reviews" "
Rating 2 - Terrible. 2 out of 24 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

9.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness
Stayed 4 nights in Jan 2024

6/10 Okay

Philip

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Rosemary

Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely location and the deluxe studio was very spacious and nicely appointed. I had to change my travel plans suddenly due to a family bereavement and the receptionist at Queens Gate Court was extremely sympathetic and supportive during this difficult time.

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Only thing that was wrong with the apartment was you could hear the lift and other noises within the building
Stayed 4 nights in Sep 2023

8/10 Good

Ashaylan

Travelled with family
Liked: Room comfort
Stay at the Queens Court
Excellent location as was close to hyde park as well as the bus and underground. Only issue was the noise, stayed on the 2nd floor but could hear alot of noise upstairs especially when people were walking and road noise. Need to consider better insulation.
Stayed 4 nights in Apr 2023

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and spacious room with all necessary amenities
Stayed 7 nights in Jul 2022

10/10 Excellent

Nanchalee

Stayed 15 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for us. Very close to Hyde Park and Kensington. The Tube, shops, pubs and restaurants all in walking distance. The property was fantastic, very spacious and everything you needed for a short stay. Receptionist very friendly and helpful. A great stay and we would recommend to friends and family, and we would definitely stay in the future. - Only small things to do with cleanliness: Bathroom bin not emptied from previous visitors (but soon sorted out). A few stains on the sofa! Windows needed a clean. But everything else perfect (but would not stop us from staying again).
Stayed 4 nights in Jul 2021

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Team Queensgate on 17 Dec 2019
Dear Guest, thank you very much for taking the time to write a nice review. we appreciate your stay with us and we are looking forward to welcome you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HIghly recommended for a family stay
It is a bit of a walk to the underground station but there are few bus stops five minute walk. The Hyde park is within five minute walk which made the stay feel more relaxed for the family after the long day out in the center. Would like to stay again.
Stayed 3 nights in Jul 2019
Response from VM on 30 Aug 2019
Dear Guest, Thank you for your wonderful review. It is great to hear you enjoyed all the benefits of our superb location and the complimentary amenities in the room. I am glad the service team looked after during your stay. It is always a pleasure knowing that our guests are satisfied with our services. We look forward to welcoming you back to the Queens Gate Apartments again very soon. Warm regards, Vitor Medeiros Property Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely amenities with a fabulous location. Close to tube stations & around the corner from museums.
Stayed 8 nights in May 2019
Response from Team Queensgate on 11 Jul 2019
Dear Guest, thank you so much for choosing to stay with us and we appreciate your an encouraging feedback. we continue to improve our services and looking forward to welcome you again soon. Best Wishes & Kindest Regards

4/10 Poor

Janice P.

Stay at Queensgate Court Apts
The bedroom and bathroom of the loft apartment was not tall enough for my husband to stand in . While the staff was helpful in changing us to another room , the website should indicate that anyone over about 5ft 5 inches will not be comfortable. Also, they made us pay for the upgrade to a room with tall enough ceilings for my husband who is of average height.
Stayed 13 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location superb apartment great staff
Stayed 3 nights in Apr 2019
Response from VM on 30 Aug 2019
Dear Guest, Thank you for your wonderful review. It is great to hear you enjoyed all the benefits of our superb location and the complimentary amenities in the room. I am glad the service team looked after during your stay. It is always a pleasure knowing that our guests are satisfied with our services. We look forward to welcoming you back to the Queens Gate Apartments again very soon. Warm regards, Vitor Medeiros

8/10 Good

Kymberley

Liked: Cleanliness, room comfort
Stayed 6 nights in Dec 2018
Response from Manager on 21 Feb 2019
Dear Guest, thank you very much for taking the time to write a nice review. we appreciate your stay with us and we are looking forward to welcome you again.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

The flat was lovely and clean! Staff was helpful and welcoming. Great location.
Stayed 1 night in Sep 2018
Response from Reservations Team on 18 Sept 2018
Dear Guest, thank you so much for staying with us and we appriciate you taking the time to write an encouraging review. we are pleased to hear that you had a nice stay with us and we are looking forward to welcome you again,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 4 nights in Jul 2018
Response from Manager on 7 Sept 2018
Dear Guest, thank you very much for staying with us. thank you very much for your feedback. please let us know if there is anything we could improve to make your stay more confortable. We are looking forward to welcome you again Best wishes

2/10 Terrible

Dominique

Stayed 3 nights in Mar 2020

4/10 Poor

Hyunjo kim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from VM on 28 Sept 2019
Dear Hyunjo kim, Thank you for sharing feedback on your recent visit at Queensgate Court Apartments. I’m so pleased to hear that you had such an enjoyable stay. Here at Queensgate Court Apartments we try to create different atmosphere to any other accommodation place to make our guest feel special and distinguished. We look forward to welcoming you back. Kind regards, Vitor Medeiros Manager

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Mar 2019
Response from Team Queensgate on 11 Jul 2019
Dear Guest, thank you very much for choosing to stay with us. we are sorry to see your feedback. kindly do let us know what went wrong and i can assure you that we will do our best to make it right. we are looking forward to welcome you back again in the near future. Best Wishes and Kindest Regards,

6/10 Okay

Claus

Liked: Cleanliness, staff & service
Disliked: Room comfort
Fint hotel men meget støj og ingen vinduer.
Personalet var meget søde. Værelset lå i kælderen uden vinduer hvilket ikke var så rart. Det var en dør ud til en skakt hvor der kom meget lidt lys ind. Der var fint rent og nyt pænt badeværelse. Der var meget støj fra elevator og folk der gik på gangen oven på.
Stayed 3 nights in Mar 2019
Response from Queensgate Team on 11 Mar 2019
Dear Guest, we are very sorry to hear that you are not satisfied with your stay, we apologise for that. you had booked a standard apartment which are located in the lower ground floor and its mentioned on the description. for your next stay please book a superior or a deluxe apartment for more comfortable stay. we are looking forward to welcome you again. Kind Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stor fin leilighet. Litt lite utstyr på kjøkkenet
Stayed 3 nights in Nov 2018
Response from Manager on 5 Dec 2018
Dear Guest, It is always a joy to receive positive comments from guests who have had such a memorable experience and I thank you for sharing your review of Queens Gate Court Apartments. We look forward to welcoming you back. Kind regards, Vitor Medeiros

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area
Good services from the staff. Area is nice and close to underground, Hyde Park for walks and nearby grocerystores and coffeeshops.
Stayed 7 nights in Nov 2018
Response from Manager on 5 Dec 2018
Dear Guest, Thank you for your wonderful review. It is great to hear you enjoyed all the benefits of our superb location. I am glad the service team looked after during your stay. It is always a pleasure knowing that our guests are satisfied with our services. We look forward to welcoming you back to the Queens Gate Apartments again very soon. Warm regards, Vitor Medeiros

6/10 Okay

marcello

Liked: Cleanliness, staff & service
Staff e localização ótimos. Apartamentos não
A localização do Hotel é excepcional e o staff excelente, em especial o gerente Vitor, muito atencioso e preocupado. No entanto, os apartamentos deixam a desejar. Os localizados no sub-solo lembram uma caverna pela falta de luz. Em que pese os apliances serem muito bons, os apartamentos não são acolhedores.
Stayed 7 nights in Oct 2018
Response from Vitor Medeiros on 1 Nov 2018
Dear Marcelo, Thank you for your wonderful review and your kind words. It is great to hear you enjoyed all the benefits of our superb location and in regards. We look forward to welcoming you back to the Queens Gate Apartments. Warm regards, Vitor Medeiros