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Reviews of Judd Hotel

3 out of 5
Judd Hotel
46 Cartwright Gardens, London, England

Reviews

8.2

Very good

Rating 10 - Excellent. 391 out of 1004 reviews" "
Rating 8 - Good. 378 out of 1004 reviews" "
Rating 6 - Okay. 136 out of 1004 reviews" "
Rating 4 - Poor. 70 out of 1004 reviews" "
Rating 2 - Terrible. 29 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Kim, Nanaimo

Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Judd Hotel Team on 3 May 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Andrew William

Travelled with family
Disliked: Property conditions & facilities
Location good, maintenance not so good. Ants found anfter a night around door and into room. Moth, dead, found between pillows. Could be much better but lets itself down a bit. Desk staff helpful and sorted new room after ants found
Stayed 3 nights in Apr 2024
Response from Judd Hotel Team on 3 May 2024
Dear Andrew,Thank you for sharing your review. We have addressed these issues with the relevant department to ensure these do not happen again. Please accept our apology and I hope that this hasn't put you off a return stay with us again.Sincerely,

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for us. Lovely room and friendly staff
Stayed 1 night in Apr 2024
Response from Judd Hotel Team on 3 May 2024
Dear Julie,Thank you for taking time and given good review. We are glad to know that you had a positive experience with us and that our efforts to provide excellent service did not go unnoticed. Moreover, your feedback is very important to us, as it helps us to improve and offer the best experience to our guests. We look forward to welcoming you back in the future and exceed your expectations once again,Have a great day

10/10 Excellent

Larry

Travelled with partner
Great breakfast and close to train station for a one nighter
Stayed 1 night in Apr 2024
Response from Judd Hotel Team on 3 May 2024
Dear Larry,Thank you very much for taking the time to write such lovely feedback. We are glad that you enjoyed your time with us. It will be our greatest pleasure to welcome you again at our hotel. We wish you the best and hope to see you again soon. Best wishes! Have a wonderful day!

8/10 Good

Rise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional. I had questions and special a request for my husband. They were so accommodating I was so grateful for their responsiveness and their help! I would stay there again! And the breakfast was very good!
Stayed 2 nights in Apr 2024
Response from Judd Hotel Team on 27 Apr 2024
Dear Rise,Thank you so much for your review. It's great to hear you had a nice stay in one of our lovely room and that Our team was so friendly and helpful. It will be a great pleasure to share your kind words with everyone and hope we'll have an opportunity to welcome you back in the future.

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Bathroom very clean. Good shower. Breakfast good. Excellent location between St Pancras, Euston and Russell Square Tube stations.
Stayed 2 nights in Apr 2024
Response from Judd Hotel Team on 27 Apr 2024
Dar CynthiaThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

6/10 Okay

Stuart

Stayed 1 night in Apr 2024
Response from Judd Hotel Team on 26 Apr 2024
Dear Stuart,Thank you for given such nice score on our hotel. We are glad that you enjoy your stayed with us. We are more than happy to welcoming in future.

10/10 Excellent

Howard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, and very good value. Close to transport and a 20 minute walk into the City centre.
Stayed 1 night in Apr 2024
Response from Judd Hotel Team on 26 Apr 2024
Dear Howard,Thank you for taking time and given good review. We are glad to know that you had a positive experience with us and that our efforts to provide excellent service did not go unnoticed. Moreover, your feedback is very important to us, as it helps us to improve and offer the best experience to our guests. We look forward to welcome you back in the future and exceed your expectations once again,Have a great daySincerely,

8/10 Good

Benjamin

Stayed 1 night in Apr 2024
Response from Judd Hotel Team on 3 May 2024
Dear Benjamin,Thank you for your score and feedback for your stay with us. We are more than happy to be welcoming in future.Have Nice Day!

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Judd Hotel Team on 16 Apr 2024
Dear Ian,Thank you for given such nice score on our hotel. We are glad that you enjoy your stayed with us. We are more than happy to welcoming in future.

10/10 Excellent

Isobel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and reliable!
Stayed 1 night in Apr 2024
Response from JUDD TEAM on 6 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Matt

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was a reasonable size and was very clean. The location is picturesque and is handy for both King’s Cross and Russell Square.
Stayed 1 night in Apr 2024
Response from Judd Hotel Team on 16 Apr 2024
Dear Matt,Thank you for your review. I am delighted you had a comfortable stay with us. I appreciate your positive comments and look forward to welcoming you back in the near future.

8/10 Good

Philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old Bloomsbury town house hotel. Good for overnight stay on business. Friendly welcoming staff at reception.
Stayed 1 night in Apr 2024
Response from The Judd Hotel on 8 Apr 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

6/10 Okay

MAHENDRA

Liked: Staff & service
Very convenient location.
Stayed 2 nights in Mar 2024
Response from Judd Hotel Team on 3 Apr 2024
Dear Mahendra,Greetings from The JUDD Hotel Team. It was a pleasure to host you. We are pleased to know you had a comfortable stay with us and that we were able to meet and exceed your expectation in regard to the service ,standard and hospitality. Location is prime no doubt and liked by all our Guests. Thank you for your valuable feedback and for recommending our service. We look forward to welcoming you soon.Kind Regards

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 2 nights in Mar 2024
Response from Judd Hotel Team on 29 Mar 2024
Dear Nelson,Thank you very much for taking the time to write such lovely feedback. We are glad that you enjoyed your time with us. It will be our greatest pleasure to welcome you again at our hotel. We wish you the best and hope to see you again soon. Best wishes!

8/10 Good

mandi

Stayed 1 night in Mar 2024
Response from Judd Hotel Team on 16 Apr 2024
Dear Mandi,Thank you for given such nice score on our hotel. We are glad that you enjoy your stayed with us. We are more than happy to welcoming in future.

6/10 Okay

Stephen

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The room was fine if all you are doing is trying to sleep. It’s very noisy though with the sound of pipes and boilers and whatever else during the night made it hard to sleep. The room was tiny, not much bigger than the bed so I would only book it if you are literally sleeping there. The breakfast staff were rude. The way they acted you would have thought they were doing you a favour and not paying for a service.
Stayed 1 night in Mar 2024
Response from Judd Hotel Team on 29 Mar 2024
Dear Stephen,I read your review with a heavy heart as I'm always disappointed to hear that we've let a guest down. I hope our Maintenance team were able to fix the problem with the light, or that we were able to move you to a better, more comfortable room. I apologise for the inconvenience caused.I'm really grateful for your feedback and hope you'll give us another chance to welcome you to our hotel in the future.

8/10 Good

Laura

Business traveller
Liked: Staff & service, amenities
I thought the other reviewers were being slightly dramatic, but the rooms really are small, including the bathroom. In the politest way possible, I wouldn’t recommend a ‘stout’ person booking this hotel, as the walkways, narrow winding stairs and the enclosed shower are all on the small side.. The shower is only a rainfall - so bring a shower cap if you’re not planning on washing your hair! The temperature of the room is very easy to regulate, and is situated right next to the bed, so if it’s too cold, you don’t even need to get out of bed to put the heating on :) The staff were friendly, and are a credit to the hotel. It’s situated perfectly, just an 8 minute walk from Euston station, and not much further from St Pancras. I’d definitely book again, but only if it was a solo trip, as I can’t imagine the double rooms being any more spacious
Stayed 2 nights in Mar 2024
Response from Judd Hotel Team on 29 Mar 2024
Dear Laura,Thank you for your 4 star review. I'm pleased you enjoyed your stay with us and loved our location. we will point out your feedback to our management team and hope you'll give us an opportunity to welcome you back to the Judd Hotel in the near future.

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent polite staff, nice clean rooms, breakfast included a bonus for us! If I was only to be really picky the walls on stairs down to the breakfast area could do with a paint but this had no impact on the stay as it was great. Thank you
Stayed 1 night in Mar 2024
Response from Judd Hotel Team on 29 Mar 2024
Dear Anita,Thank you for your review.We are really happy you enjoyed your stay with us. Thank you for point out wall ned to paint which we inform our maintenance team, I’m looking forward to having you again as a guest in our hotel.

8/10 Good

ROBERT

Stayed 1 night in Feb 2024
Response from Judd Hotel Team on 16 Apr 2024
Dear Robert,Thank you for sharing your review. We have addressed these issues with the relevant department to ensure these do not happen again. Please accept our apology and I hope that this hasn't put you off a return stay with us again.

6/10 Okay

Karen

Stayed 1 night in Mar 2024
Response from Judd Hotel Team on 16 Apr 2024
Dear Karen,Thank you for sharing your review. We have addressed these issues with the relevant department to ensure these do not happen again. Please accept our apology and I hope that this hasn't put you off a return stay with us again.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect location for my stay. I received a warm welcome and was very happy with my room, which was spotlessly clean and quiet. Breakfast, which was included, was very good.
Stayed 1 night in Feb 2024
Response from Judd Hotel Team on 7 Mar 2024
Dear StephenThank you for your review. I am delighted you had a comfortable stay with us. I appreciate your positive comments and look forward to welcoming you back in the near future

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Judd Hotel is a good, solid mid price hotel in Bloomsbury.Location is fantastic in lovely Bloomsbury, on a quiet crescent overlooking a park.Staff were lovely and breakfast included is a rarity in London.It is a Georgian building though, so no lifts and smallish rooms (depending on which room you get), but it's London and your hotel room is just somewhere to sleep, so overall the location wins.
Response from Judd Hotel Team on 6 Mar 2024
Dear Susan,Thank you for sharing your review. We have addressed these issues with the relevant department to ensure these do not happen again. Please accept our apology and I hope that this hasn't put you off a return stay with us again.Sincerely,

10/10 Excellent

Wenjing

We enjoyed our one night stay here. The area is very quiet and convenient. Maybe 3 mins walk from St Pancras train station and British library. Piccadilly will take you directly from King Cross St Pancras for 5.6 pounds only. The room is small but very functional. The washroom does have the ventilation fan that is nice. Though the room assigned to us is like minus three floor underground, which is not pleasant. Not sure if you can ask for room above ground in advance. The complimentary breakfast is very good with hot food and drink. For the price I am paying, this is exceeding my expedition. I wish the internet speed could be faster and it keeps disconnecting. Overall I highly recommend it to the travelers.
Stayed 1 night in Mar 2024
Response from Judd Hotel Team on 6 Mar 2024
Dear Guest,Greetings from The JUDD Hotel Team. It was a pleasure to host you. We are pleased to know you had a comfortable stay with us and that we were able to meet and exceed your expectation in regard to the service ,standard and hospitality. Location is prime no doubt and liked by all our Guests. Thank you for your valuable feedback and for recommending our service. We look forward to welcoming you soon.Kind Regards

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from JUDD TEAM on 3 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

jacky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really helpful when we had an issue first night with being cold - temperature drop to 4 degrees outside. They gave us extra duvets. The breakfast was excellent - really good choice, fast and efficient. Rooms are small but spotless and well presented. Couldn't fault our stay really and would book there again.
Stayed 4 nights in Feb 2024
Response from Judd Hotel Team on 6 Mar 2024
Dear Guest,Thank you for taking your time and give review on our hotel. We are really happy you enjoyed your stay with us. I’m looking forward to having you again as a guest in our hotel.

6/10 Okay

Fernando

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Judd Hotel Team on 27 Feb 2024
Dear Fernando,Thank you for given such nice score on our hotel. We are glad that you enjoy your stayed with us. We are more than happy to welcoming in future.

6/10 Okay

Mascha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fine hotel to stay with kids. Walking distance from eurostar and trainstation for harry potter studios. Also good public transport connections to highlights of londen. Clean rooms and nice staff. Good breakfast. We would definitely choose this hotel again! The only flaw was the noise in our room because it was situated next to the heating or airconditioning unit of the hotel.
Stayed 4 nights in Feb 2024
Response from Judd Hotel Team on 27 Feb 2024
Dear Mascha,Thank you for sharing your review. We have addressed these issues with the relevant department to ensure these do not happen again. Please accept our apology and I hope that this hasn't put you off a return stay with us again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in good location at reasonable price
Stayed 2 nights in Feb 2024
Response from Judd Hotel Team on 27 Feb 2024
Dear David,Thank you for given such nice score on our hotel. We are glad that you enjoy your stayed with us. We are more than happy to welcoming in future.

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Judd Team on 24 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gethin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy and good decor condition..
Stayed 1 night in Feb 2024
Response from Judd Hotel Team on 23 Feb 2024
Dear Gethin,Thank you very much for taking the time to write such lovely feedback. We are glad that you enjoyed your time with us. It will be our greatest pleasure to welcome you again at our hotel. We wish you the best and hope to see you again soon. Best wishes! Have a wonderful day!

4/10 Poor

Chi Wing

Stayed 2 nights in Feb 2024
Response from Judd Hotel Team on 26 Mar 2024
Dear Chi wing,Thank you for your review and score on our hotel.

8/10 Good

Areeb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located. Clean and friendly service. Lift would be welcome.
Stayed 4 nights in Feb 2024
Response from Judd Hotel Team on 20 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable quaint hotel. Comfortable bed. Good television. Excellent high power shower. Quiet pleasant area. Great for overnight stay whilst on business in London.
Stayed 1 night in Feb 2024
Response from Judd Hotel Team on 20 Feb 2024
Dear Philip,Thanks for your feedback, We are glad to know that you had a positive experience with us and that our efforts to provide excellent service did not go unnoticed. Moreover, your feedback is very important to us, as it helps us to improve and offer the best experience to our guests. We look forward to welcome you back in the future and exceed your expectations once again, Have a great day!

6/10 Okay

Kerry

Travelled with partner
It was extremely clean,the breakfast was great
Stayed 1 night in Feb 2024
Response from Judd Hotel Team on 20 Feb 2024
Dear Kerry,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely

10/10 Excellent

Richard Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean, good value, staff helpful and very polite. Like the breakfast and would stay again.
Stayed 2 nights in Feb 2024
Response from Judd Hotel Team on 18 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Delaney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Judd Hotel Team on 17 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast too
Stayed 1 night in Feb 2024
Response from Judd Hotel Team on 15 Feb 2024
Dear David,Thanks for your feedback, We are glad to know that you had a positive experience with us and that our efforts to provide excellent service did not go unnoticed. Moreover, your feedback is very important to us, as it helps us to improve and offer the best experience to our guests. We look forward to welcome you back in the future and exceed your expectations once again,

8/10 Good

Philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another pleasant comfortable overnight stay for business. Good breakfast. Comfortable bed. Powerful shower. I’m now a regular at this charming old-fashioned hotel
Stayed 1 night in Feb 2024
Response from Judd Hotel Team on 14 Feb 2024
Dear Philip,Thank you very much for taking the time to write such lovely feedback. We are glad that you enjoyed your time with us. It will be our greatest pleasure to welcome you again at our hotel. We wish you the best and hope to see you again soon. Best wishes! Have a wonderful day!

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Judd Hotel Team on 13 Feb 2024
Dear Olivia,Thanks for your feedback, We are glad to know that you had a positive experience with us and that our efforts to provide excellent service did not go unnoticed. Moreover, your feedback is very important to us, as it helps us to improve and offer the best experience to our guests. We look forward to welcome you back in the future and exceed your expectations once again, Have a great day!

8/10 Good

Alexandra

Stayed 1 night in Feb 2024
Response from Judd Hotel Team on 29 Mar 2024
Dear Alexandra,Thank you for your review and given score on our hotel.

10/10 Excellent

Kashmir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Judd Hotel Team on 3 Feb 2024
Dear Kashmir, Thanks for your feedback, We are glad to know that you had a positive experience with us and that our efforts to provide excellent service did not go unnoticed. Moreover, your feedback is very important to us, as it helps us to improve and offer the best experience to our guests. We look forward to welcome you back in the future and exceed your expectations once again, Have a great day! The Judd Hotel

8/10 Good

Eve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Breakfast was good but a bit cramped. Room is basic but clean and has everything you need including hairdryer. Bed was comfy but there was a constant humming from outside (think it was a generator outside) but ok with some earbuds
Stayed 1 night in Feb 2024
Response from Judd Hotel Team on 3 Feb 2024
Dear Eve,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

6/10 Okay

Dean

Disliked: Staff & service, room comfort
Tiny tiny room
For the price compared to London hotels it is difficult to complain about anything however the room was extremely small and very difficult to walk around and the bathroom very hard to use as is so small Bed very comfortable Breakfast really basic and average but was included so again can’t complain
Stayed 2 nights in Jan 2024
Response from Judd Hotel Team on 3 Feb 2024
Dear Dean,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 Excellent

Richard

Stayed 1 night in Feb 2024
Response from Judd Hotel Team on 29 Mar 2024
Dear Richard,Thank you very much for taking the time to write such lovely feedback. We are glad that you enjoyed your time with us. It will be our greatest pleasure to welcome you again at our hotel. We wish you the best and hope to see you again soon. Best wishes! Have a wonderful day!

8/10 Good

Nicholas

Stayed 1 night in Jan 2024
Response from Judd Hotel Team on 29 Mar 2024
Dear Nicholas,Thank you for your review. I am delighted you had a comfortable stay with us. I appreciate your positive comments and look forward to welcoming you back in the near future.

8/10 Good

Emma

Business traveller
Liked: Cleanliness, staff & service
Lovely staff and a cooked breakfast too! Interior could do with just a little smarting up but lovely little hotel
Stayed 1 night in Jan 2024
Response from Judd Hotel Team on 1 Feb 2024
Dear Emma,Great to hear about your stay with us, comfortable and enjoyable. Thank you for your review. We more than happy to be welcoming in future.

10/10 Excellent

Yanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, great location, quiet area, clean and comfortable room. I highly recommend it!
Stayed 1 night in Jan 2024
Response from Judd Team on 30 Jan 2024
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Mark, Glynde

Liked: Amenities
Great hotel really close to St Pancras and Kings Cross station. Room was clean and the staff were friendly and helpful. The breakfast was also quite good. The only downside was no lifts and if you are on the 3rd floor like we were then beware of heavy luggage as it’s quite a trek! Otherwise fantastic accommodation and the price was exceptional.
Stayed 3 nights in Jan 2024
Response from Judd Team on 30 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and efficient staff, good hotel for an overnight in town. Walkable for everywhere including transport and most late venues.
Stayed 1 night in Jan 2024
Response from Judd Hotel Team on 1 Feb 2024
Dear Jonathan,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,