Located in Southwark neighbourhood, Elephant and Castle by Allô Housing is connected to a shopping centre. The British Museum and Royal Albert Hall are cultural highlights, and some of the area's notable landmarks include Big Ben and Tower Bridge. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium or Emirates Stadium. Visit our London travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Elephant and Castle by Allô Housing
This smoke-free apartment building features free Wi-Fi in public areas. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a Smart TV comes with Netflix, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Housekeeping is available on request.
Elephant and Castle by Allô Housing offers 2 accommodations with washers/dryers and espresso makers. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature premium bedding. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. 55-inch Smart televisions come with Netflix. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
2 units
Housekeeping (on request)
Individual decor
Individual furnishings
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee: GBP 30 for check-in between 8:00 PM and 11:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of GBP 500 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Late check-in fee: GBP 30 for check-in between 8:00 PM and 11:00 PM
Housekeeping is available for an additional fee and varies based on length of stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Elephant And By Allo Housing
Elephant and Castle by Allô Housing London
Elephant and Castle by Allô Housing Apartment
Elephant and Castle by Allô Housing Apartment London
Frequently asked questions
Is Elephant and Castle by Allô Housing pet-friendly?
No, pets are not allowed at this property.
How much is parking at Elephant and Castle by Allô Housing?
This property doesn't offer parking.
What time is check-in at Elephant and Castle by Allô Housing?
Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Late check-in is available from 8:00 PM to
11:00 PM for a fee of GBP 30.
What time is check-out at Elephant and Castle by Allô Housing?
Checkout is at 11:00 AM.
Where is Elephant and Castle by Allô Housing located?
Located in Southwark, this apartment building is within 1 mi (2 km) of Borough Market and The Shard. London Eye and Big Ben are also within 2 miles (3 km). Elephant & Castle Underground Station and Elephant & Castle Station are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Elephant and Castle by Allô Housing Reviews
5.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This is a clean, recently refurbished apartment with a touch of modern ambiance in a so-so area.
There is an above ground train a few steps from the building (Thameslink) but it was not very busy. The beds were comfortable, bathroom was clean, and washer/dryer worked as expected. If you spend most of the day out in the city and just use the apartment to sleep at night then this would work for you. Otherwise there is not much to see around the neighborhood. Lots of student housings nearby and the area is very diverse. This is not an area that you would stroll at night to hangout or enjoy the summer evening hours in, however it seemed pretty safe in general.
The worst stay ever!
The customer service are so rude and completely not helpful!!
use 14 working days for deposit refund and finally refund after 3 weeks I check-out!!!
Verified traveller
Stayed 3 nights in Nov 2019
2/10 Terrible
Michaela
12 Oct 2019
Disliked: Staff & service, room comfort
Don’t stay here
Do not stay here. We arrived on time for check in, only to be told that we couldn’t check in as the previous customers had not left yet. No one notified us so we waited, siting on the floor for an hour before getting to our room. The staff had 4 hours to either kick them out or to notify us.. but nothing happened. The thermostat wouldn’t work, and we couldn’t turn it down so the room was way to hot, and the bed was uncomfortable. The “front desk” was not helpful and wouldn’t let us cancel our accommodation (as we waited for our room we wanted to find somewhere else to stay). Customer service was horrible. Still have not got my deposit of £300 back.
Clean, spacious, 2 min walk from tube station. Hard to find the flat to start with and check in clerk was late. Also long process to start i.e have to fill in separate form with photo ID and a separate £500 deposit which isn’t returned until at least 14 days. Such a lovely lplace though to stay with more than I thought - except for admin would recommend