Lovely spacious, clean room. Beds comfy, nice hot shower and tea/coffee making facilities that were replaced the following morning when the room was cleaned. Right across the road from Kensington gardens which is a beautiful walk. And few minutes from bus or tube too. The only thing for me that let this property down was the reception staff. Whilst they weren’t rude, I didn’t feel that they were welcoming either and this is important to me,especially when travelling on my own with 2 children. They are the first face you see when you enter the hotel so I felt like they should be more friendly. The staff in the breakfast room were fantastic! Happy, friendly and everything under control. Lovely experience both mornings we ate there. Would I go back, yes!