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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.3/5 Excellent
999 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Map

Explore the area

Popular LocationWestfield London Shopping Centre4 min walk
Popular LocationKensington Palace5 min drive
Popular LocationRoyal Albert Hall6 min drive
AirportLondon (LHR-Heathrow)31 min drive

Choose dates to view prices

  • Standard Double Room

    4.4/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 2
    More detailsStandard Double Room
  • Deluxe Room

    4.5/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 3
    More detailsDeluxe Room
  • Executive Room

    4.3/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 4
    More detailsExecutive Room
  • Studio Suite

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 4
    More detailsStudio Suite

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

London

Near a metro station, Dorsett Shepherds Bush is in London's Shepherd's Bush neighbourhood, an area with good shopping. The area's natural beauty can be seen at Kensington Gardens and Hyde Park, while Stamford Bridge Stadium and ZSL London Zoo are popular area attractions. London Eye and Hampton Court are not to be missed.

Visit our London travel guide
Map
Popular Location

What's nearby

  • Westfield London Shopping Centre - 4 min walk
  • Kensington Palace - 5 min drive
  • Royal Albert Hall - 6 min drive
  • Natural History Museum - 6 min drive
  • Hyde Park - 6 min drive

Getting around

  • Shepherd's Bush Market Underground Station - 3 min walk
  • London Shepherd's Bush Station - 7 min walk
  • London (LHR-Heathrow) - 31 min drive

Restaurants

  • Where to eat
  • Shikumen – Restaurant offering Asian cuisine. Serves breakfast, lunch and dinner daily.
  • Jin – Serves breakfast, brunch, lunch and dinner daily, happy hour available.

About this property

Dorsett Shepherds Bush

Eco-friendly London hotel in Shepherd's Bush, walk to Westfield London Shopping Centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site. All 317 rooms offer free WiFi, MP3 docks and LCD TVs with digital channels. Other amenities available to guests include 24-hour room service, minibars and premium bedding.
Dorsett Shepherds Bush offers 317 forms of accommodation with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 48 hours between stays
Protective shields in place at main contact areas

Safety measures

Individually wrapped food options available for breakfast
Hand sanitiser provided
Masks and gloves available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • To-go breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 10 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Slovak
  • Spanish
  • Ukranian

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 37-inch LCD TV
  • Digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 60.0 per night.

Payment types at the property

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: GBP 10 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Safety features at this property include a fire extinguisher and a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
  • Individually wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Dorsett Shepherds Bush and receive a full refund?
Yes, Dorsett Shepherds Bush offers free cancellation on select room rates, because flexibility matters! Please refer to Dorsett Shepherds Bush cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
This property doesn't offer parking.
What time is check-in at this hotel?
Check-in is from 2:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is Dorsett Shepherds Bush located?
Located in Shepherd's Bush, this eco-friendly hotel is within 2 mi (3 km) of Westfield London Shopping Centre, Kensington High Street, and Kensington Gardens. Eventim Apollo and Olympia Conference and Exhibition Centre are also within 1 mile (2 km). Shepherd's Bush Market Underground Station and Goldhawk Road Underground Station are within a 5-minute walk.

Guest reviews

Overall score and ratings for Dorsett Shepherds Bush

4.3
Excellent
5 - Excellent
509
4 - Good
346
3 - Okay
87
2 - Mediocre
38
1 - Poor
19
4.4
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2020

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible

Terrible experience

Stayed 1 night in Mar 2020
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