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Cromwell International Hotel

Photo gallery for Cromwell International Hotel

Primary image
20-inch flat-screen TV with cable channels, pay-per-view films
WiFi, alarm clocks
WiFi, alarm clocks
WiFi, alarm clocks

Overview of Cromwell International Hotel

Cromwell International Hotel

3.0 star property
Guests rated this property 3.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Bar
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
Map
139-141 Cromwell Road, London, England, SW7 4DX

Explore the area

  • Popular LocationNatural History Museum10 min walk
  • Popular LocationRoyal Albert Hall17 min walk
  • Popular LocationKensington Palace19 min walk
  • AirportLondon (LHR-Heathrow)27 min drive

Choose dates to view prices

About this area

London

Cromwell International Hotel is located in London City Centre, a neighbourhood in London, and is near a metro station. Natural History Museum and Science Museum are cultural highlights, and some of the area's notable landmarks include Royal Albert Hall and Kensington Palace. Check out an event or a game at Stamford Bridge Stadium, and consider making time for Madame Tussauds Wax Museum, a top attraction not to be missed. Guests appreciate the hotel's location for the sightseeing. It's also convenient for public transportation: Gloucester Road Underground Station is 5 minutes on foot and Earl's Court Station is 8 minutes.

What's nearby

  • Natural History Museum - 10 min walk
  • Science Museum - 15 min walk
  • Royal Albert Hall - 17 min walk
  • Kensington Palace - 19 min walk
  • Harrods - 3 min drive

Getting around

  • Gloucester Road Underground Station - 5 min walk
  • West Brompton Underground Station - 15 min walk
  • Heathrow Airport (LHR) - 27 min drive

About this property

Cromwell International Hotel

3-star London hotel in London City Centre, walk to Cromwell Road
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a 24-hour front desk. All 70 rooms offer WiFi, coffee makers and flat-screen TVs with cable channels. Other amenities available to guests include showers, phones and free toiletries.
Cromwell International Hotel offers 70 air-conditioned accommodations with coffee/tea makers and free toiletries. 20-inch Flat-screen televisions come with cable channels and pay-per-view films.

Rooms have partially open bathrooms. Bathrooms include a shower. In-room wireless Internet access is available for a surcharge. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee daily: GBP 7.99 for adults and GBP 6.99 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Languages spoken

  • English
  • French
  • Hindi
  • Italian
  • Romanian

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Shower

Entertainment

  • 20-inch flat-screen TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 7.99 for adults and GBP 6.99 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cromwell Crown
Cromwell International Hotel London
Cromwell Crown Hotel London
Cromwell Crown London
Crown Cromwell Hotel
Hotel Cromwell Crown
Cromwell Crown Hotel London, England
Cromwell International London
Cromwell International
Cromwell Hotel London
Cromwell International Hotel Hotel
Cromwell International Hotel London
Cromwell International Hotel Hotel London

Overall score and ratings

2.8
Rating 5 - Excellent. 55 out of 870 reviews
5 - Excellent 6%
Rating 4 - Good. 199 out of 870 reviews
4 - Good 23%
Rating 3 - Okay. 290 out of 870 reviews
3 - Okay 33%
Rating 2 - Poor. 187 out of 870 reviews
2 - Poor 21%
Rating 1 - Terrible. 139 out of 870 reviews
1 - Terrible 16%

3.1/5

Cleanliness

3.0/5

Staff & service

2.6/5

Amenities

2.6/5

Property conditions & facilities

2.6/5

Eco-friendliness

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When i walked into reception, the trash bin was overflowing. The reception area had not been cleaned. The carpets in the hallway and not been vacuumed. And there was bags of dirty laundry everywhere. The paint was peeling of one of the walls near the light switch. And the bed was like lying on a rock. I donโ€™t normally notice things like that, but i would go as far as saying it was filthy. Also when I checked in it was just before 2:00 pm. I had just flown from Houston. I was tired wanted to lay down. The reception refused to check me in until I talked him into it. The next day i requested to arrange a taxi to get me to an appointment. The receptionist refused to call one and his excuse was that he wasnโ€™t going to be there in the morning and didnt want the taxi driver to call his phone. I suggested why does he not use the hotel phone. My phone does not work here so he eventually did allow me to call the taxi operator. I understand it was a cheap hotel so I was not expecting much but I would have liked it to be at least clean. And staff to be a bit more helpful.
Stayed 3 nights in May 2022

1/5 Terrible

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We spent one night in this hotel.It was disgustingly dirty.Everthing in the bathroom was rusty could not have a shower because it was only hot water no adjasment for temperature.The windows were so dirty alongside with the walls and carpet that we cannot believe what we coukd see.
Stayed 1 night in Apr 2022

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reviews for this property are rather harsh. We stayed here with our two toddlers and all was fine. If you want higher standards in this area for this price - pay more!
Stayed 1 night in Apr 2022

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do NOT Stay here!!! The Cromwell International Hotel is definitely not a 3 star hotel; it might be a 1 star - if any. The hotel is dirty, starting from the hallways with litter and dirty laundry laying around, to the elevator with grime and dirt all over, including carpet that had stuff stuck on it (gum?). The room was not better, with burned night tables, stained furniture, broken tiles in the bathroom and dirty/stained linens. The hotel smelled like smoke. We stayed for 30 mins - too long! Left after checking out and 15 days later and countless attempts, we are still trying to get a refund from Expedia! The excuse is "we have been unable to get in touch with hotel". Absolutely TERRIBLE experience!
Stayed 4 nights in Mar 2022

3/5 Okay

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were efficient. Location was convenient. Cold room, heater not working good. No rugs in the toilet which can get very slippery after shower. Smelly toilet, horrible smell coming out from the drain. Badly needs repairs/maintenance.
Stayed 1 night in Apr 2022