1/5 Terrible
Robert
Business traveller
6 May 2022
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When i walked into reception, the trash bin was overflowing. The reception area had not been cleaned. The carpets in the hallway and not been vacuumed. And there was bags of dirty laundry everywhere. The paint was peeling of one of the walls near the light switch. And the bed was like lying on a rock.
I don’t normally notice things like that, but i would go as far as saying it was filthy.
Also when I checked in it was just before 2:00 pm. I had just flown from Houston. I was tired wanted to lay down. The reception refused to check me in until I talked him into it. The next day i requested to arrange a taxi to get me to an appointment. The receptionist refused to call one and his excuse was that he wasn’t going to be there in the morning and didnt want the taxi driver to call his phone. I suggested why does he not use the hotel phone. My phone does not work here so he eventually did allow me to call the taxi operator.
I understand it was a cheap hotel so I was not expecting much but I would have liked it to be at least clean. And staff to be a bit more helpful.
Stayed 3 nights in May 2022