Grand Concerto Hotel

3.0 star property
Travelers find attentive service in London's vibrant heart, with easy connectivity and transportation options that make exploring the city effortless

Choose dates to view prices

The Castleton Hotel near Hyde Park offers travelers free in-room WiFi that works. Guests can navigate London via the area shuttle, with staff providing knowledgeable tour assistance. Luggage storage and a front-desk safe ensure valuables remain secure throughout the stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk
The current price is RM330
RM396 total
includes taxes & fees
19 Jan - 20 Jan

Room options

Available filters for rooms
Showing 7 of 7 rooms

Single Room

Highlights

Air conditioning
Heating
Flat-screen TV
Hairdryer
Free bottled water
Coffee/tea maker
Electric kettle
Satellite channels
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room

7.2 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Hairdryer
Free bottled water
Coffee/tea maker
Electric kettle
Satellite channels
  • 10 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Quadruple Room

Highlights

Air conditioning
Heating
Flat-screen TV
Hairdryer
Free bottled water
Coffee/tea maker
Electric kettle
Satellite channels
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Flat-screen TV
Hairdryer
Free bottled water
Coffee/tea maker
Electric kettle
Satellite channels
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Double Room (No Window)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Renovated in 2016
Hairdryer
Free bottled water
Coffee/tea maker
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Free bottled water
Coffee/tea maker
Electric kettle
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room with Sofa Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Hairdryer
Free bottled water
Coffee/tea maker
Electric kettle
Satellite channels
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

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About the area

Located in London City Centre, a neighbourhood in London, Grand Concerto Hotel is in a shopping district and near a metro station. The area's natural beauty can be seen at Hyde Park and Kensington Gardens, while London Eye and Madame Tussauds Wax Museum are popular area attractions. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall or Stamford Bridge Stadium.
Map
164-166 Sussex Gardens, London, England, W2 1UD

What's nearby

  • St Mary's Hospital - 3 min walk - 0.3 km
  • Hyde Park - 5 min walk - 0.4 km
  • Kensington Gardens - 5 min walk - 0.4 km
  • Paddington Central - 8 min walk - 0.7 km
  • Marble Arch - 13 min walk - 1.2 km

Getting around

  • Paddington Underground Station - 2 min walk
  • London Paddington Station - 3 min walk
  • Heathrow Airport (LHR) - 42 min drive

Restaurants

  • ‪Angus Steakhouse Paddington - ‬2 min walk
  • ‪Blank Street Coffee - ‬2 min walk
  • ‪Sawyers Arms - ‬2 min walk
  • ‪Paramount Lebanese Kitchen - ‬2 min walk
  • ‪The Dickens Tavern - ‬2 min walk

About this property

Grand Concerto Hotel

Hotel near Hyde Park
Close to Marble Arch and Kensington Gardens, Grand Concerto Hotel has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Full breakfast (surcharge), self-parking (surcharge) and a local area shuttle
  • Concierge services, a lift and a 24-hour front desk
  • Smoke-free property, luggage storage and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Grand Concerto Hotel include comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Showers, free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, electric kettles and heating

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Secured parking on site (GBP 30 per day)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 15 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (65 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 2 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must show a valid passport or ID copy.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately GBP 15 for adults and from GBP 15 for children
  • Secured self-parking fee: GBP 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries will not be accepted and will be returned to sender.

Property is also known as

Castleton Hotel
Castleton Hotel London
Castleton London
Hotel Castleton
Castleton Hotel London, England

Frequently asked questions

Is Grand Concerto Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Grand Concerto Hotel?

As of 18 Jan 2026, prices found for a 1-night stay for 2 adults at Grand Concerto Hotel on 19 Jan 2026 start from RM 329.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Concerto Hotel?

Self-parking is available for GBP 30 per day. Limited spots are available.

What time is check-in at Grand Concerto Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Concerto Hotel?

Checkout is at 11 AM.

Where is Grand Concerto Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 1 mile (2 km). Paddington Underground Station and London Paddington Station are within a 5-minute walk.

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Reviews

Grand Concerto Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Amenities

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 79 out of 158 reviews
Rating 8 - Good. 44 out of 158 reviews
Rating 6 - Okay. 26 out of 158 reviews
Rating 4 - Poor. 7 out of 158 reviews
Rating 2 - Terrible. 2 out of 158 reviews

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Great room, staff attentive, great location close to Paddington station.
Stayed 1 night in Dec 2025

10/10 Excellent

Takenori

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff were very friendly and comfortable.
Stayed 4 nights in Dec 2025

8/10 Good

Selena

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very close to Paddington. Room was small but clean. Would stay again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Wonderfully welcoming front of house who arranged our 3 night stay on the spot as we weren’t happy with a different hotel we had booked nearby. Excellent value for money, brilliant location within 2 minutes walk of Piccadilly Tube station and their complimentary croissants, muffins, bottles of water, tea and coffee machine in Reception were welcome additions to our stay. We would definitely recommend this boutique hotel and look forward to staying there again!
Stayed 3 nights in Dec 2025

6/10 Okay

Kureha

Liked: Cleanliness, staff & service, property conditions & facilities
The room was okay. The staff was kind and helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to Paddington station. Nice street with shops and cafes/bars.
Stayed 4 nights in Sep 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel’s proximity to Paddington Station make it an easy choice. Their staff, overall design, & cleanliness will convince you to book them many times over.
Stayed 5 nights in Sep 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have been staying in various hotels around Paddington for work and this is by far the best. The lobby was welcoming (and smelt nice!) and the room was super comfortable, bathroom was modern/clean. I will definitely stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Absolute amazing great friendly check in and out. Really nice place for a weekend away.
Stayed 2 nights in Sep 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so good, the staff was very nice and the bedroom it was perfect for us
Stayed 4 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great amenities and beautiful facility. The bars and breakfast were great.
Stayed 4 nights in Aug 2025

10/10 Excellent

gary w

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Shannon

Liked: Amenities
We loved the location of the Hotel. The staff was very friendly and helpful. Although small by Texas standards, the room and bed was very comfortable. We stayed 5 nights and would recommend this hotel
Stayed 5 nights in Aug 2025

6/10 Okay

Albert

Liked: Staff & service
Disliked: Property conditions & facilities
Vary small room may for one not for two. Brekfast nice can be better. In 4 day stay only ones changes bedsheets. Vary good place just front Paddington station
Stayed 4 nights in Oct 2025

4/10 Poor

Christina

Liked: Property conditions & facilities
Disliked: Amenities
The people at the reception were really nice. The hotel, not worth. Too small rooms, no desk to work on your computer , not in the room, not in the entire hotel. We wish we had better cleaning service.
Stayed 4 nights in Nov 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist was very friendly and helpful. They’ve got me in earlier than the check-in time. The location is also convenient to access everywhere.
Stayed 2 nights in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for Paddington Station and surrounds. Facilities were very clean and tidy, front desk staff friendly and helpful. Breakfast was a little underwhelming but covered the basics (notable exception of NO marmalade!)… Would book again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great overall. Wonderful location with easy walking access to Paddington Station, lots of dining options, and many sights. The room was exceptionally small. Nowhere to open or store a suitcase, no drawers, no desk, no chairs to sit in, not even enough room to walk around the bed
Stayed 5 nights in Sep 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, amenities, property conditions & facilities
It was the perfect sized room and had really cold AC. The breakfast was good. The room was very clean and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Spot - solid choice for a London explore

Terrific location - just a short walk from Paddington Station. The hotel was easy to find, they offered water & coffee while we waited for our room. Convenient to restaurants, Hyde/Kensington Park, shops & very nice pub - The Victoria - 2 blocks away. Clean & quiet - our room was on the lower level -typical of many London hotels. Paddington Station has a grocery store, lots of convenient shops & Tube Station. City sites 20 minutes away on the Tube.
Stayed 4 nights in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has charm and elegance. But they are understaffed at the front desk and glib to customers.
Stayed 1 night in Jul 2025

10/10 Excellent

Sally

Very friendly staff at the hotel. Hotel was very close to Paddington station and was so easy to navigate around London. The hotel itself was very clean, comfortable and had everything you needed. The rooms were small but ok for the purpose it was intended of just somewhere to lay your head. I liked the little personal touches of having a selection of hot drinks and pastries in the reception, free bottled water in the rooms and also being able to leave luggage on the day or arrival and departure.
Stayed 2 nights in Jul 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast area was a tad claustrophobic and the food a little mediocre. But the new hotel conversion has made the most of the building and it’s safe and very convenient. The staff are excellent - polite and efficient.
Stayed 1 night in Jun 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was booked to accommodate 4 adults which it did, however it was in the basement and felt a bit claustrophobic. I might not have booked if I knew ahead of time it was below ground. There was also a used bath towel hanging on the back of the bathroom door. Everything else looked clean and was probably just overlooked but still not a great thing to give you confidence that the room was cleaned properly. The staff was kind and the location great.
Stayed 1 night in Sep 2025

6/10 Okay

Margaret

Disliked: Staff & service

Grand Concerto Hotel-not very grand!!

Excellent early check in but rooms were very small, no drawers to put underwear etc in, no hook on a door to hang outdoor clothing and not enough hangers on the small wardrobe. Air conditioning was very good. Staff not at all friendly, some didn’t even speak when we said good morning and on check out didn’t say a word! Location was very good as only a 2 minute walk to Paddington station, plenty of shops and cafes in the area and a 5 minute walk to Hyde Park. To say the hotel has only just been refurbished there was an awful lot of dirty marks on the walls and one of our rooms overhead shower squirted sideways so hit you in the face when the door was open and went all over the floor.
In Paddington Station
Horse guards Parade
Stayed 4 nights in Oct 2025