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In-room safe, desk, free cots/infant beds, free WiFi
In-room safe, desk, free cots/infant beds, free WiFi
In-room safe, desk, free cots/infant beds, free WiFi
Coffee/tea maker

Guest reviews

4.1/5 Very Good
963 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Business Services
  • Parking Available
  • Bar
  • Laundry
  • Housekeeping

Map

Explore the area

Popular LocationWestfield London Shopping Centre9 min drive
Popular LocationNatural History Museum12 min drive
AirportLondon (LHR-Heathrow)21 min drive
Popular LocationKensington Palace27 min drive

Choose dates to view prices

  • Standard Room, 1 Single Bed, Non Smoking (1 Single Bed)

    4.3/5 guest room rating

    Room amenities

    • 14 sq m
    • Sleeps 1
    More detailsStandard Room, 1 Single Bed, Non Smoking (1 Single Bed)
  • Standard Room, 1 Double Bed, Non Smoking

    4.1/5 guest room rating

    Room amenities

    • 17 sq m
    • Sleeps 2
    More detailsStandard Room, 1 Double Bed, Non Smoking
  • Standard Room, 2 Single Beds, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 2
    More detailsStandard Room, 2 Single Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 2
    More detailsStandard Room, 1 King Bed, Non Smoking
  • Standard Studio, 1 King Bed, Non Smoking, Kitchenette

    5/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 2
    More detailsStandard Studio, 1 King Bed, Non Smoking, Kitchenette
  • Standard Room, Multiple Beds, Non Smoking

    4.1/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 3
    More detailsStandard Room, Multiple Beds, Non Smoking
  • Standard Room, Multiple Beds, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 4
    More detailsStandard Room, Multiple Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 2
    More detailsStandard Room, 1 King Bed, Non Smoking

About this area

London

Located in London's Chiswick neighbourhood, Best Western Chiswick Palace & Suites is in the business district and near a metro station. The area's natural beauty can be seen at Kensington Gardens and Hyde Park, while Eventim Apollo and Natural History Museum are cultural highlights. Looking to enjoy an event or a game? See what's going on at Twickenham Stadium or Stamford Bridge Stadium.

Visit our London travel guide
Map
Popular Location

What's nearby

  • Westfield London Shopping Centre - 9 min drive
  • Harrods - 9 min drive
  • Natural History Museum - 12 min drive
  • Royal Albert Hall - 15 min drive
  • Kensington Palace - 27 min drive

Getting around

  • Hounslow Gunnersbury Station - 2 min drive
  • Turnham Green Station - 6 min walk
  • London (LHR-Heathrow) - 21 min drive

About this property

Best Western Chiswick Palace & Suites

Suburban London hotel in Chiswick, near Westfield London Shopping Centre
A bar/lounge, a 24-hour business centre and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a meeting room and dry cleaning are on-site. All 110 rooms provide complimentary wireless Internet access, coffee/tea makers and flat-screen TVs. Hairdryers, laptop-compatible safes and showers are among the other amenities that guests will find.
Best Western Chiswick Palace & Suites offers 110 forms of accommodation with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitisation guidelines of We Care Clean - Best Western
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas
Contactless check-out

Safety measures

Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking: GBP 10 per day
  • Limited parking spaces
  • Return airport shuttle (surcharge)

Food and drink

  • 1 bar
  • Coffee/tea in a common area

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds

Conveniences

  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • Hindi
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Spanish

Business services

  • 24-hour business centre
  • 1 meeting room
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Assistive listening devices available
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cots/infant beds
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in between 2:00 PM and 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Secured self-parking fee: GBP 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Contactless check-out is available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitisation practices of We Care Clean - Best Western guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Can I cancel my reservation for free at Best Western Chiswick Palace & Suites and receive a full refund?
Yes, Best Western Chiswick Palace & Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Chiswick Palace & Suites cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self-parking is available for GBP 10 per day. Limited spots are available.
What time is check-in at this property?
Check-in is from 2:00 PM to 2:00 AM.
What time is check-out at this property?
Checkout is at 11 AM.
Does Best Western Chiswick Palace & Suites provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this hotel located?
Located in Chiswick, this hotel is within 3 miles (5 km) of Eventim Apollo, Westfield London Shopping Centre and Kensington High Street. Olympia Conference and Exhibition Centre is 1.9 mi (3.1 km) away. Turnham Green Station is 6 minutes by foot and Stamford Brook Underground Station is 8 minutes.

Guest reviews

Overall score and ratings for Best Western Chiswick Palace & Suites

4.1
Very Good
5 - Excellent
366
4 - Good
412
3 - Okay
127
2 - Mediocre
45
1 - Poor
13
4.5
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.2
Property condition

2/5

    This traveller didn’t leave comments with their review
    Stayed 1 night in Jun 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Hotel , and rooms were clean. Like the idea of having a small dinning table., thats a winner. Staff at Hotel were amazing, approachble and frendly ,ready ro help as was nerded.

    Stayed 1 night in Jun 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    well located

    Excellent position in the middle of Chiswick High Street and close to buses and quite close to the tube. Rooms are small, but perfectly acceptable and comfortable Good shopping close by.

    Stayed 2 nights in Mar 2020

    3/5

    • Liked: Cleanliness, staff & service
    • Disliked: Property conditions & facilities

    Nice first floor, I didn't like being put in the cellar

    Stayed 1 night in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Jan 2020