Hotels near London City Airport (LCY)

"Balil went above and beyond to make our stay perfect. Also the lady in the restaurant/ bar . Thank you for your great hospitality "

"Breakfast very good , spa and hotel facilities excellent "

"Great location and amenities!!! 10/10"

"Good"

"As always the hotel is great. I love staying here as I know I’m getting a great room for the price and friendly helpful staff."

"Overall experience was great,very helpful & friendly.Excellent hospitality!But keep in mind,they will charge the “accommodation service” after check out but was never mentioned when you check in or out,keep an eye on this charge from your bank.Needed to mention,Will, from the guest engagement team,for this charge,he acted with quick and efficient response after I emailed him.He was so helpful & willing to do the adjustment for this un-notice charge PROMPTLY!Really save my time of worrying when am I gonna get the money back.In all,their service was excellent,check in & out was great & smooth, even their porter was very polite & helpful.I feel really welcome & warm by their excellent customer service. Also their bedding was amazingly comfortable.Definitely gave us a good rest after a long day of walking.Spacious bathroom but the bath tub was a bit too high,my friends & I were having difficulty to go in & out.Need to be very careful & cautious or else will slip easily.A small point out to the housekeeping team or the management team,since I booked my room with 3 guests, we would assumed all the supplies should able to accommodate for 3 people but not 2 or 1,ex:bath towels & slippers only 2,the hygiene & dental care set only 1 & etc,with all these missing necessities when we request extra they delivered with more quantity which is a plus. I mean being marked as a 5 stars hotel I think working on this minor facility service with attention would help outshine their rating."

"Second or third stay, and still very impressed. Love the chilled water available. Miss the free snacks in the lounge. "

"Yes. All was lovely."

"Hotel was very clean, staff were friendly and efficient, room was small as expected but had everything you needed"