Is Base Serviced Apartments - Sir Thomas Street pet-friendly?

No, pets are not allowed at this property.

How much is parking at Base Serviced Apartments - Sir Thomas Street?

This property doesn't offer parking.

What time is check-in at Base Serviced Apartments - Sir Thomas Street?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Base Serviced Apartments - Sir Thomas Street?

Checkout is at 10:00 AM. Late checkout is available for GBP 10.

Where is Base Serviced Apartments - Sir Thomas Street located?

Located in Liverpool City Centre, this guesthouse is within a 5-minute walk of Royal Court Theatre and Liverpool ONE. Royal Albert Dock and Liverpool Pier Head Ferry Terminal are also within 15 minutes. Moorfields Station is only a 5-minute walk and Liverpool Lime Street Station is 7 minutes.

Base Serviced Apartments - Sir Thomas Street Reviews, Deals & Photos 2025

10/10 Excellent

Alex

27 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great apartment in a great location 👍

Stayed 1 night in Jan 2025

6/10 Okay

Natalia

26 Aug 2024

Disliked: Amenities, property conditions & facilities

Amazing location. Difficult to get in, 5th floor, no lift. Terrible maintenance of the stairs to get in to the flat, unbearable smell. The flat has a backyard, dirty, no maintenance. Besides that, comfortable, rooms and bathrooms cleaned.

Stayed 3 nights in Aug 2024

10/10 Excellent

Darren

1 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab stay in the heart of Liverpool

Super clean and spacious for our family of 5. Excellent location! Right in the middle of everything. Well equiped with microwave, cutelry, crockery, oven, fridge, washing machine, hair dryer, iron etc. One thing we wanted to do was dispose of trash/glass bottles but didnt know where to do that. Might be just us but we like to tidy before we leave. Overall a very comfortable stay right in the heart of Liverpool. We will be back!!

Stayed 4 nights in Oct 2024

8/10 Good

Hyun ju

24 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location and good to stay for family. Only bad thing is to need front stair. Very bad smelling after open the front door. Office opened by 6 pm. And far distance from the property.

Stayed 1 night in May 2023

6/10 Okay

Mark

13 Feb 2024

Liked: Cleanliness, staff & service, amenities

Good location but no parking. Having to pick the keys up from another location isnt ideal. The apartment was nice but only the radiator in the corridor seemed to work and the master bedroom with en suite was cold all the time even though the radiator was turned up to full. Nice lounge and kitchen unless you’re trying to sleep on the sofa bed. There are no blinds or curtains on the massive patio doors so there’s no way if blocking the sunlight in the morning.

Stayed 2 nights in Feb 2024

4/10 Poor

Miguel

22 Apr 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hallway of hell

Really dissapointed With this property. The stairwell leading up to the property (4th floor was disgusting to say the least. The smell was horrendous and no lift. I had to carry all the suitcases for me my partner and 4 kids up to the 4th floor. Once inside the property the small from the corridor could still be smelt and the bathrooms were dated and smelt damp. Only one shower worked (in a fashion) from being scalded to the freezing trying to shower 6 of us was an experience to say the least. I won’t be rushing back here and would recommend not using this property.

Stayed 1 night in Apr 2025

8/10 Good

Dominique

21 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Great location. Clean and very spacious apartment. We stayed in Flat 4 much bigger than we expected for the price we paid. Had to collect keys from a different address/ wasn’t that difficult as other reviews had said. Didn’t see the check in time restriction when booked but was easy enough to pay an additional £25 for late check in. The location was perfect - only slight negative is it was very noisy in the night from outside into early hours of the morning and also from 6am with deliveries to businesses. Would def stay again though.

Stayed 1 night in Apr 2025

2/10 Terrible

Lauren

26 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will not return and do not recommend.

Check in is hard work in a different building, lack of parking, poor contact from the apartment using hotels.com, over pressuring for insurance/deposit in an already bashed about apartment. Communal stairwell is foul and smells of human faeces. Do not recommend and would not return.

Stayed 1 night in Aug 2024

8/10 Good

Ka Wai

20 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

鄰近購物中心

Stayed 1 night in Aug 2024

8/10 Good

Ruth

26 Jun 2024

Liked: Cleanliness, staff & service, amenities

Really well placed in central Liverpool for a one night stay. Apartment had all you needed - balcony was great (apart from the nesting seagull). We did stay there on the hottest day of the year but with no air conditioning and being on the top floor it was extremely and uncomfortably hot. Also a bit of a walk from checking in and picking up the keys and then over to the apartment. Staff were helpful.

Stayed 1 night in Jun 2024

6/10 Okay

Chris

19 Jun 2024

Mixed but honest review.

First inconvenience is you have to travel to the other side of town to collect the keys. Not sure if I missed this when booking but I don’t recall seeing that mentioned. The location of the apartment is excellent. Second point, as you enter the properly you’re hit by a horrid smell that is there in all the communal/stairs areas. Once inside the apartment, the smell does go. Third point, it’s advertised as being suitable for 8 people ( 2 on a sofa bed). There was no sheet for the very old and broken sofa bed, although when we told the management they did send two very pleasant ladies to drop that off for us. There was nothing that could be done with the broken sofa bed so we had to prop it up with cushions to try and at least get it level and fit for some type use. There is also no bathroom access for the people staying on the sofa bed except for accessing one of the on suites in the bedrooms. Not ideal when you’re 4 couples. The three bedrooms were spacious, clean and comfortable. I tried to organise what I consider fair compensation with the management company asking for a 25% refund as I didn’t think it fair that the couple who stayed on the broken sofa bed should be asked to pay. They left the property very early as they couldn’t sleep! Their first offer was a free late check at 11am 😂. This was declined although they did finally make an of £50 off which I’ve also declined and will take up with hotels.com as advised.

Stayed 1 night in Jun 2024

4/10 Poor

Rebecca

1 Jun 2023

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Second time staying and the apartment bedrooms were lovely but the living & kitchen area need updating lots of damage to cupboards , sofa and chairs .

Stayed 2 nights in May 2023

8/10 Good

Zina

5 Apr 2023

Liked: Cleanliness, amenities

Very pleasant, neat, tidy, clean, central to all hot spots.. Apartment can do with new curtains, furniture and a few pictures on the walls for a more homely atmosphere and 2 of the showers need new showerheads Overall happy with the apartment. Thank you

Stayed 2 nights in Apr 2023

2/10 Terrible

Verified traveller

12 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

Shower unfit for use. Barely a trickle of water. Door locks are not sturdy

Stayed 1 night in Mar 2020

6/10 Okay

Colber

26 Feb 2020

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, room comfort

Disappointing

I am a regular visitor to Liverpool and thought that I would try the Base Apartment in Sir Thomas Street. The apartment is located above the Victoria Cross pub and is accessed from an unmarked adjacent to the pub. I was not aware at the time of booking that I had to make time, drive to their offices to pick up the key, find street parking (and pay for parking whilst doing so). They did call me to inform me of this, but it was not clear at time of booking. The staff were friendly and helpful, however the layout and location of the apartment made it noisy. Whilst there was little that the owners could do about the early morning street cleaning, splitting the apartment into three independent bedrooms meant that there was noise though the night with corridor and bedroom doors banging. This could be partially allowed for in the costs of the room My main frustration was that thee apartment was advertised free cancellation. When I checked with a few days to go, I found that the opportunity to cancel had lapsed four or five days prior to my stay. This was unlike all my other bookings on Hotels.com. Most offer free cancellation within a day or so and several helpfully on the same day, if you genuinely need to cancel. It is something to consider when booking as it meant that it did not give me the flexibility that I needed. Whilst I appreciated a follow up call from Base, quoting me the terms and conditions of my stay added further disappointment. I doubt I will stay here again.

Stayed 1 night in Feb 2020

10/10 Excellent

Roger

4 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mye trapper opp til leilighet 4. Store soverom og fin stue/kjøkken. Sentralt.

Stayed 3 nights in Jan 2020

6/10 Okay

David

7 Dec 2019

Ok 👌 stay was on fourth floor, no lift and had to pick keys up from a distant place to the location I stayed

Stayed 1 night in Dec 2019

8/10 Good

Maureen

25 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location.

Great location although the stairs are hard work after a day or night on your feet It would have helped to have tea towels to dry dishes. Apartment cold at times, being able to turn heat on and off ourselves when needed would have been great

Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

16 Oct 2019

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

No fun no problem stay here!

It was my first night away with my wife (married that weekend) the place ensured we never had physical relation on our first marital night! Very angry! Don’t recommend, but you do get what you pay for!

Stayed 1 night in Oct 2019

10/10 Excellent

Avril

15 Sept 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thoroughly enjoyed our stay. Apartment was so central. Exactly what we wanted. Spotless. Would highly recommend to people

Stayed 3 nights in Sep 2019

8/10 Good

Dawn

22 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night away

Was easy to find, discount off parking nearby. The room was central to the night life. Only negative was shower cubicle was a bit small for my other half

Stayed 1 night in Aug 2019

6/10 Okay

Kimberley

3 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Hot and Noisy

We have lived in Liverpool before for 3 years so we knew there would be city centre noise but we didn’t sleep a wink of the 2 nights because there was roadworks directly outside as well as 2am roadsweepers. The noise was ridiculous. We had to have the window open because the room was so hot and there was no fans provided in the room, this should be a necessity in the summer. Would not recommend

Stayed 2 nights in Jul 2019

10/10 Excellent

annette

27 May 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Appartment

Great Trip

Stayed 2 nights in May 2019

8/10 Good

Patricia

31 Dec 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable & clean

Great location. Bedrooms were comfortable & clean. Lounge a bit small. Well equipped kitchen although no dishwasher. On top floor so not easy without a lift.

Stayed 1 night in Dec 2018

10/10 Excellent

Tony, Sydney

22 Oct 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff at checkin were superb - helpful and informative

Stayed 1 night in Oct 2018

Base Serviced Apartments - Sir Thomas Street

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