Charm Flats sits in central Lisbon, providing a quiet sanctuary near Rossio Square and the Santa Justa Elevator. Travelers can relax in the garden or enjoy sunshine on the terrace between sightseeing adventures. The property includes WiFi and express check-in for a seamless stay.
Lisbon City Center, a neighbourhood in Lisbon, is home to Charm Flats. Santa Justa Elevator and Castle of São Jorge are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Looking to enjoy an event or a game while in town? See what's happening at Campo Pequeno Bullring or Estádio da Luz. Visit our Lisbon travel guide
Rossio Square and Santa Justa Elevator are located near Charm Flats, which provides a terrace, a garden and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Additional perks include:
Self-parking (surcharge), express check-out and express check-in
Room features
All guest rooms at Charm Flats offer perks, such as air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls.
Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
The front desk is open daily from 10 AM - 7 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
Optional extras
Covered self-parking fee: EUR 30 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number No Registration ID
We should mention
This property does not have any lifts
Property is also known as
Lisbon Charm Flats Lisboa
Lisbon Charm Flats Aparthotel
Charm Flats Aparthotel
Charm Flats
Lisbon Charm Flats Apartment
Charm Flats Apartment
Charm Flats Apartment Lisbon
Charm Flats Lisbon
Lisbon Charm Flats
Charm Flats Lisbon
Charm Flats Guesthouse
Charm Flats Guesthouse Lisbon
Frequently asked questions
Is Charm Flats pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Charm Flats?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Charm Flats on 19 Mar 2026 start from RM664, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Charm Flats?
Self-parking is available for EUR 30 per day. Limited spots are available.
What time is check-in at Charm Flats?
Check-in start time: 3 PM; check-in end time: midnight.
What time is check-out at Charm Flats?
Checkout is at noon.
Where is Charm Flats located?
Located in Lisbon City Center, this guesthouse is steps away from Coracao de Jesus and Avenida da Liberdade. Rossio Square and Santa Justa Elevator are also within 15 minutes. Avenida Station and Restauradores - Glória Stop are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Charm Flats Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Excellent overall, Good friendly service/ managers, but a check-in later than 7pm/ weekend can cause problems? Everything was good in the building, except the stairs. The stairs care very steep, for the top 2 floors, and a struggle with the big bags. But overall 4 out of 5 on a rating.
DAVID
4/10 Poor
Verified traveller
24 Sept 2022
Liked: Cleanliness
Disliked: Communication
Impossible to communicate, strange room
Pros: it was a good rate, clean and in a good location. The room was large.
Cons: I could not contact anyone. I got an email directly after booking but when trying to reply the email bounced. We never received our check-in information and couldn't contact anyone, we tried multiple numbers written on the hotel door, tried multiple email addresses and contact forms and received no reply. Finally after over an hour we got through using a different phone number.
The room had some nice design elements but there were a lot of funky / non functional pieces. The sink was barely usable due to a large cabinet infront, the shower was only usable by holding the wand, a light in the living room was flickering the whole time.
Verified traveller
Stayed 6 nights in Sep 2022
2/10 Terrible
Michaela
30 Sept 2025
Disliked: Staff & service, room comfort
Tyvärr fick vi en lägenhet med 1 sovrum/dubbelsäng och 1 bäddsoffa, trots att vi hade bokat 2 sovrum/dubbelsängar och 1 bäddsoffa, vilket betydde att en del av oss fick ta in på ett annat hotell! Mycket dåligt skött och vi fick heller ingen hjälp under tiden vi var där. Receptionen var stängd alla 4 dagar och ovanpå detta så låg deras system nere så vi hade inte fått någon info om incheckningskod så att vi kunde få access till lägenheten, utan var tvungna att be en av våra portugisiska vänner att ringa runt medan vi satt på flyget för att försöka hitta någon som kunde släppa in oss. Mycket omständigt och dåligt. Välj inte detta boende!
Toppenläge för alla som vill bo centralt. Fantastisk terassbalkong. Personal tillgängliga även då receptionen var stängd. Hade lgh högst upp i huset, utan hiss. Absolut inte för er med knäproblem.
O hotel é bem localizado, aconchegante e moderno, mas algumas coisas merecem ser ressalvadas. Não tem elevador, então foi um pouco ruim subir com as malas, pois fiquei no 2° andar e uma outra família do meu grupo no 3° andar, portanto, é cansativo a subida e descida de malas; O serviço de limpeza é feito só de 3 em 3 dias, mas as toalhas foram trocadas antes, pelo menos. A reserva foi para 5 pessoas, portanto foram 2 suítes acopladas, mas a segunda suíte ficava com água fria se alguém tivesse tomando banho ao mesmo tempo na primeira suíte. Ou seja, para usar o chuveiro do 2° banheiro tinha que esperar a pessoa do 1° banheiro acabar.
Lohane
Stayed 7 nights in Nov 2018
8/10 Good
Luiz
28 Nov 2018
Muito bem localizado, confortavel para uma viagem a casal!!!
Luiz
Stayed 3 nights in Nov 2018
8/10 Good
Erica
5 Nov 2018
Liked: Cleanliness, staff & service, room comfort
Excelente localização, conforto no quarto, mas elevador faz falta. Ficamos no andar mais alto e escada é estreita e degrau alto. Horrivel pra subir com malas.
Mas o local é confortável.
Erica
Stayed 2 nights in Nov 2018
6/10 Okay
Marcos
29 Sept 2018
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Garagem com carros fechando a entrada quase sempre. Não tem elevador
Super confortável, limpo, moderno. Localização BOA, tem de andar um pouco até o centro, mas subindo tem a rua movimentadíssima a noite e de restaurantes na Politécnica. Muito perto Pombal, acesso para tudo. Única observação - escadas, quem tem muitas malas e idosos, tem de pagar escadas até o apartamento. Cozinha completa no meu quarto, com uma varanda sensacional e piscina... isto mesmo.
The Flats are fantastic. Everything is modern and clean. The Flat was well-equipped and it had good WiFi. Isabel and the other staff were warm, welcoming, and did a lot to make our stay a success. Location was excellent: close to things a tourist would like to see and the neighborhood was pleasant. I booked a flat facing the square because I wanted the city experience. I will admit that there was a lot of traffic on the square, well into the night. However, the windows were thick and cancelled most of the sound. However, if you are a light sleeper, you might want to book a flat that doesn't face the street. Another caveat is that there are no elevators, so you will be carrying your luggage up at least two flights of stairs. This was not an issue for me, but if you can't carry your luggage, you might want to look elsewhere. If I return to Lisbon, my first choice will be to book again at Charm Flats.
Fina hotellrum. Vi bodde på högsta våningen som hade en trevlig takterass. Det var smala, långa trappor att gå upp för, men det var det värt. Det var lite krångligt att bära upp den tunga väskan bara då det inte fanns någon hiss.
Ótima localização, próximo de linha de Metro. O centro histórico fica poucos minutos de distância. Ótimo para caminhada pela Av. Liberdade, com várias lojas, cafés e restaurantes pela redondeza. Inicialmente pegamos um apartamento menor, com quarto e sala. Mas foi-nos oferecido, gentilmente pela Sra. Isabel, um up grade para um apartamento maior, este com cozinha, dotado de fogão e microondas. É possível solicitar café da manhã no local. Nós, particularmente, optamos por preparar nossos lanches e as vezes tomamos cafés nas dezenas de padarias/pastelarias de Lisboa. Chuveiro muito bom no banheiro. Wi Fi sempre funcionando. Local tranquilo. Recomendamos.
Apartamentos muy bien ubicados, con personal encantador, muy nuevos. Unico incoveniente es que hay un local de fiesta justo debajo y si es fin de semana por las noches en la primera planta se escucha.