Hotels near Liberty Park

"I recently stayed at Henann Regency & Spa and found the overall experience disappointing. From the moment of arrival, the reception lacked warmth and hospitality. The staff immediately requested the deposit without offering a proper greeting, welcome drink, or even a simple inquiry about our journey. These small gestures would have made a meaningful difference. Upon entering our room, I took a quick shower and discovered that the drain was clogged, causing water to back up. Attempts to contact housekeeping were unsuccessful as the phone was not working, and my partner had to go to reception to report the issue. When maintenance arrived, he promptly attributed the problem to hair in the drain, despite the fact that I had not washed my hair. We were then relocated to the adjacent room; however, the Wi-Fi connection there was consistently poor throughout our stay. It was only the night before our departure that a staff member informed us that certain rooms have Wi-Fi dead spots, including ours. If this is a known issue, appropriate measures such as installing Wi-Fi boosters should be implemented. At the breakfast buffet, no explanation of the process was provided, leaving us to navigate it on our own. The check-out experience was similarly unsatisfactory. The receptionist did not inquire about our stay and immediately proceeded to deduct a fee from the deposit due to a lost key card. When I requested a feedback form, her tone was discourteous, and she stated it would be provided"

"Outdated. The restaurant is subpar. "

"The breakfast was really good full of options. Very delicious food . The AC was cool like it supposed to be. I would definitely say here in the future."

"Good breakfast with good service Staff is friendly Clean pool and good view from the sky pool and bar!"

"Good"

"The staff were courteous, professional, and efficient. They are commendable for their service. However, Villa 5 seems to be next to a road that is very noisy (i.e., e-trikes, motorcyles, and dogs barking), which made it less tranquil."

"We booked the queen ocean view rooms. The rooms were so small, 2 adults with their bags did not fit! The rooftop pool was quite dirty and the " pool area" was really untidy and small. We tried to get a refund as we were booked for 4 nights but the manager insisted we go through our booking service- FYI, they work together and need approval from the property to refund, which we did not get. When looking at the property, the pictures did not show how small the rooms were, they only showed the larger rooms with the balcony. "

"Despite its proximity to the beach, I won't be booking the penthouse again. The staircase making it truly inconvenient to go back and forth. Additionally, the steps are too steep. Therefore, I will seek alternative accommodations for my next visit."

"The room was spacious and clean. Perfect for our family of 4, 2 adults and 2 little kids. The bed was comfortable. We got a room in the quiet end of the building which was nice because we were able to rest well. But we would love to be near the pool area as my two kids didn’t want to get out of the pool. "