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Rating 10 - Excellent. 11590 out of 24054 reviews" "
We stood in line for over one hour for check-in! They need to have more efficient and faster ways to check in. No one told us that there are Kiosks for self check in.
We had our 4 year old with us and stayed 3 days!! Everyone is really awesome and the staff was absolutely amazing!!! I loved that they checked our room keys before letting us up! Valet is very nice and knowledgeable!
Jennifer
Stayed 3 nights in Apr 2024
Response from Vince on 6 May 2024
Hi Jennifer, thank you for taking the time to share your feedback. We are delighted to see that you enjoyed the property and it's amenities during your stay. We hope to see you again soon. Have a great day!
Everything good? The only thing I didn't like was there was a long queue to check in and the machines didn't allow me to do the automated checking.
Ulises Moreno
Stayed 2 nights in May 2024
Response from Vince on 6 May 2024
Hi Ulises, thank you for taking time to share your feedback. We are delighted to see that you enjoyed your stay and we would like to apologize for the issue you have encountered with the wait at check in during your visit. We have shared your concern to the appropriate department. We hope to see you again soon. Have a great day!
There weren’t as many amenities for the guests from treasure Island without an extra charge. For example in order to use the Cabana in addition to the resort fees $50 p/day, we were expected to pay $250 for full day use of Cabana.
Mildred
Stayed 4 nights in May 2024
6/10 Okay
Gordon Lewis
Travelled with partner, Travelled with group
5 May 2024
Not as nice as I remembered. King size bed wasn't that big. Staff forgot to clean our room one day.
Great place to stay! We had a corner king room which was clean and had a great view of the city! Loved that there was a 24-hour CVS attached to the hotel to get anything you needed during your stay. Location was convenient to get around and walk the strip. Also easy to get an Uber/Lyft to take to Fremont Street. I would definitely recommend this hotel and would stay there again!
Only real complaint is that the hallway our room was in always smelled like beer and marijuana.
John
Stayed 6 nights in Apr 2024
4/10 Poor
Veronica
Travelled with family
4 May 2024
Disliked: Staff & service
Our stay was horrible. Back and forth\up and down elevators 3 times until they finally got our room right. So much for kiosk quick check-in.
Management was rude and not helpful.
Bathrooms in lobby and casino areas were dirty.
This was my first time here and I won’t return!
Had a few issues with the sinks and tub not draining in my room
Ryan
Stayed 5 nights in Apr 2024
6/10 Okay
Manohar
Travelled with family and small children
3 May 2024
Liked: Staff & service, amenities
Paying thousand plus for 2 rooms where bathroom door doesnt lock in both and the water drain is slow and it is like you are sharing common room as you can hear people talk next door ( luckily we with kids no moaning or screaming :) from neighbors) . I wouldnt go back there again.
Great property, a bit older but most things have been updated. It was clean, well stocked, lots of amenities, great breakfast place and sports bar with great food and huge portions. Definitely recommend!!
The property is connected to Fashion Show Mall, easy to walk on foot. The pool area was excellent. I had the cheapest room called run of the house and I had a great view. I would definitely stay here again