Iberostar Lappei hotels

"Great "

"Lovely second stay at the Nautilux. We stayed in a patio hot tub room again, with half board, which suited us perfectly. The staff are all great, exceptionally friendly and professional. The hotel is one of the cleanest we have ever stayed in. There wasn’t much in the way of evening entertainment, but that suited us. The food was always freshly prepared, and delicious. The indoor spa is excellent and we enjoyed the steam room and sauna and a treatment. We also did palates and boot camp which was great too. One of the very best hotels we have stayed in!"

"Excellent property, overall the staff are very kind and supportive. Excellent breakfast. The transportation from the hotel to Chania is definitely very helpful. We would go back for sure. "

"The booking was cancelled (for technical problems) on Saturday (for Sunday) by mail. I am waiting for refund ! Very inconvenient and otherwise we stayed here before and was perfect"

"We had an amazing stay at this beautiful, stylish hotel. Our room was incredibly spacious, and the private deck offered a stunning view of the Mediterranean Sea. The breakfast was delicious with plenty of variety to choose from. The location is perfect, close to town but still peaceful, and the staff was exceptionally helpful with local restaurant recommendations and activity suggestions"

"Clean room, attentive staff"

"Loved every second at this hotel. The staff are the stars of the show - nothing is too much trouble, aswell as the lovely new rooms, the gardens, the food, the view - outstanding. I don’t usually got to the same place twice but seriously thinking about coming again next year. "

"Wonderful hotel in good location. Just a short walk to the old town for shopping, dinning, etc."

"The hotel is clean, had great vibe and interior design. Amenities include a small gym with good equipment and a yoga studio. Good was fantastic, great section for meat and non-meat eaters. Restaurant and bar staff very friendly and good service. Good selection of pools, just have to be up early for main pool ‘best’ beds, with canopies. Can’t fault the hotel but was disappointed with the reception service. We went for our honeymoon and pre-told the hotel. We weren’t given an upgrade like many couple we spoke to and like many reviews show. We actually were given a different room for the 1st night because our original room was broken. Meaning we had to move room the following morning and couldn’t unpack and relax the night of arrival. The room was bigger and reception made it sound like they were giving a complimentary upgrade (for 12 hours), though it was only because they had to and it actually gave us more inconvenience. As a ‘sorry’ we got given the same fruit platter and sparkling that we would have got anyway as it was our honeymoon. After that bad start the rest of the stay was lovely. "