Iberostar Lappei hotels

"Beautiful hotel and service was fantastic in every part of the hotel except for the buffet. There were a lot of staff but always had to call someone to the table to either get a drink or set the table. Also, ordered drinks that never came. This happened on multiple occasions. Other than that, the hotel service was impeccable. I would highly recommend. "

"Highly recommend this hotel. Fantastic facilities, caters for kids of all children, rooms are great and the buffets are extensive. Would definitely return here. "

"Areti Suites is conveniently located near the Chania airport on Crete, and it was a delight. The room was clean and very comfortable, located on the ground floor right by the pool, which I used as soon as I awoke the next morning. And breakfast was ample and nutritious, with the option of sitting outside. Lovely experience all around. "

"I would not rate this property 4 stars. The ‘all inclusive’ was very limited. The dining area is very small with only a few choices at meal times. The walk to the beach was unpleasant. The hotel is on a noisy main road. I think the pictures are not a realistic reflection of how the hotel looks"

"The hotel is beautiful, public spaces are not modern but very well kept, outdoor areas are beautiful with plenty of open space for the kids to run around. We had 2 classic double rooms and one 2BR Mythika suite, the classic rooms were OK, decent size, in good condition but could use some refreshing. The Mythika suite was amazing, spacious, renovated, cleaned a few times through the day and included tasty goodies (fruits, wine, etc). Mythika guests receive private beach seating, benefits at restaurants (which we didn't use as are our party were not entitled) and free late check-out up to 6PM! (which was fantastic as our flight was late). Beach and pools are very cozy, there's a shortage of sunbeds in the big pool but we managed. Parts we liked less: The water park, it's in all the hotel pictures on Expedia, and the hotel's FB an IG pages advertised the new park set to open in the beginning of the season. Unfortunately the park wasn't ready, it's set to open soon and we weren't offered an alternative. Other points: Hotel has lots of stairs, there are some elevators but they are small and slow. AC in the rooms works only in the afternoons, problematic in hot days and during the night (hotel could only offer a rattily noisy fan as a solution). Apart from the beautiful kids club we found the animation schedule a bit lacking. And finally, some of the staff are not as friendly as you'd expect for a 5* resort, we found ourselves having to "nudge" some of them into helping at times."

"Vacation was great. The hotel is well maintained and the service is excellent. We didn't have WiFi service in our room and they provided a modem for a wireless connection. The beach is small and not the greatest, but pools are nice. They should have recycling bins and not just garbage bins. Also the tour we booked to Knossos and Heraklion was just a private taxi taking us around and the taxi driver wanted to finish the tour as soon as possible. Not the nicest. Overall, our stay was great. My kids loved the pool and the kids' club. The young ladies who played with and entertained the kids were extremely nice and friendly."

"Bel hôtel, le personnel est courtois la nourriture est délicieuse . Je recommande fortement "

"We had a wonderful stay with Royal Sun. The staff are wonderful and the food was incredible!"

"Lovely hotel, great staff, so close to the beach, good breakfast - thank you for a wonderful stay"