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Grecotel Creta Palace

5.0 star property
Luxury hotel on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Grecotel Creta Palace

Indoor pool, outdoor pool, pool loungers
Beach/ocean view
Lobby sitting area
3 bars/lounges, beach bar
Beach/ocean view
Grecotel Creta Palace, near Rethymnon Town Hall, offers a peaceful setting with a rooftop terrace and beach bar. Guests can book aromatherapy sessions at the spa or join yoga classes on the sand. Visitors especially appreciate the hotel's warm, inviting environment.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Hot tub
  • Pool
  • Room service
The current price is RM557
RM653 total
includes taxes & fees
4 Nov - 5 Nov

Room options

Available filters for rooms
Showing 47 of 47 rooms

View all photos for Family Bungalow, Private Pool (Suite Sea Front)

Terrace/patio

Family Bungalow, Private Pool (Suite Sea Front)

Highlights

Private pool
Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Shower/bath combination
Hairdryer
  • 46 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Bungalow (Side Sea View)

2 bedrooms, minibar, in-room safe, blackout curtains

Bungalow (Side Sea View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
  • 35 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Bungalow, Balcony, Garden View (Deluxe)

2 bedrooms, minibar, in-room safe, blackout curtains

Family Bungalow, Balcony, Garden View (Deluxe)

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Shower/bath combination
Bathrobes
  • 55 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

View all photos for Double Room With Sea View

2 bedrooms, minibar, in-room safe, blackout curtains

Double Room With Sea View

  • Sleeps 3

View all photos for Bungalow Garden View

2 bedrooms, minibar, in-room safe, blackout curtains

Bungalow Garden View

  • Sleeps 3

View all photos for Bungalow, Side Sea View

2 bedrooms, minibar, in-room safe, blackout curtains

Bungalow, Side Sea View

  • Sleeps 3

View all photos for Family Bungalow Garden View

2 bedrooms, minibar, in-room safe, blackout curtains

Family Bungalow Garden View

  • Sleeps 2

View all photos for Deluxe Family Bungalow With Garden View

2 bedrooms, minibar, in-room safe, blackout curtains

Deluxe Family Bungalow With Garden View

  • Sleeps 3

View all photos for Palace Family Bungalow Suite Side Sea View

2 bedrooms, minibar, in-room safe, blackout curtains

Palace Family Bungalow Suite Side Sea View

  • Sleeps 4

View all photos for Junior Bungalow Suite

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Bungalow Suite

  • Sleeps 2

View all photos for Palace Junior Suite

2 bedrooms, minibar, in-room safe, blackout curtains

Palace Junior Suite

  • Sleeps 2

View all photos for Bungalow Suite Sea Front, Private Pool

Interior

Bungalow Suite Sea Front, Private Pool

  • Sleeps 3

View all photos for 2-Bedroom Luxury Bungalow Suite

2 bedrooms, minibar, in-room safe, blackout curtains

2-Bedroom Luxury Bungalow Suite

  • Sleeps 4

View all photos for Bungalow Sea View

2 bedrooms, minibar, in-room safe, blackout curtains

Bungalow Sea View

  • Sleeps 3

View all photos for Superior Family Bungalow, Garden View

View from room

Superior Family Bungalow, Garden View

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Shower/bath combination
Hairdryer
  • 45 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Maisonette, Garden View

2 bedrooms, minibar, in-room safe, blackout curtains

Maisonette, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 56 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Junior Bungalow Suite, Seafront

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Bungalow Suite, Seafront

Highlights

Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
  • 35 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Family Bungalow, Garden View, Ground Floor

2 bedrooms, minibar, in-room safe, blackout curtains

Deluxe Family Bungalow, Garden View, Ground Floor

Highlights

Patio
Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Bathrobes
Hairdryer
  • 53 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Family Suite, Sea View (Main Building)

Beach/ocean view

Family Suite, Sea View (Main Building)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Shower/bath combination
Bathrobes
  • 50 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 2 Double Beds

View all photos for Palace Family Bungalow Suite, Side Sea View

2 bedrooms, minibar, in-room safe, blackout curtains

Palace Family Bungalow Suite, Side Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 66 sq m
  • 2 bedrooms
  • Partial sea view
  • Sleeps 6
  • 1 Double Bed, 2 Twin Sofa Beds and 2 Twin Beds

View all photos for Bungalow, Sea View

2 bedrooms, minibar, in-room safe, blackout curtains

Bungalow, Sea View

Highlights

Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
  • 33 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Panoramic Guestroom, Sea View

2 bedrooms, minibar, in-room safe, blackout curtains

Panoramic Guestroom, Sea View

Highlights

Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Shower/bath combination
Bathrobes
Private bathroom
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, Sea View (Family)

2 bedrooms, minibar, in-room safe, blackout curtains

Grand Room, Sea View (Family)

Highlights

Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 56 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 2 Queen Beds and 4 Twin Beds

View all photos for Family Bungalow, Garden View (Palace Suite)

2 bedrooms, minibar, in-room safe, blackout curtains

Family Bungalow, Garden View (Palace Suite)

Highlights

Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Suite, Private Pool (Bungalow Sea Front)

Room amenity

Suite, Private Pool (Bungalow Sea Front)

Highlights

Private pool
Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Shower/bath combination
Bathrobes
  • 46 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Suite Sea Front

2 bedrooms, minibar, in-room safe, blackout curtains

Family Suite Sea Front

Highlights

Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Shower/bath combination
Bathrobes
Private bathroom
  • 42 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Junior Suite Sea Front, Private Pool

Beach/ocean view

Junior Suite Sea Front, Private Pool

Highlights

Private pool
Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Shower/bath combination
Bathrobes
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for 2-Bedroom Luxury Bungalow Suite

2 bedrooms, minibar, in-room safe, blackout curtains

2-Bedroom Luxury Bungalow Suite

Highlights

Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 70 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 2 King Beds and 2 Twin Sofa Beds

View all photos for Palace Luxury Suite Panoramic, Sea View

2 bedrooms, minibar, in-room safe, blackout curtains

Palace Luxury Suite Panoramic, Sea View

Highlights

Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Shower/bath combination
Bathrobes
Private bathroom
  • 86 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Presidential Villa, Sea View, Private Pool

2 bedrooms, minibar, in-room safe, blackout curtains

Presidential Villa, Sea View, Private Pool

Highlights

Separate sitting area
Private pool
Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Bathrobes
  • 164 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

Promo Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double Room, Sea View

2 bedrooms, minibar, in-room safe, blackout curtains

Double Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Bungalow, Garden View

2 bedrooms, minibar, in-room safe, blackout curtains

Bungalow, Garden View

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Panoramic Sea View (Palace)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite, Panoramic Sea View (Palace)

Highlights

Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Bungalow, Garden View

View from room

Family Bungalow, Garden View

Highlights

Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Sofa Beds OR 1 Double Bed

View all photos for Maisonette With Garden View

2 bedrooms, minibar, in-room safe, blackout curtains

Maisonette With Garden View

  • Sleeps 2

View all photos for Family Suite Sea View Main Building

2 bedrooms, minibar, in-room safe, blackout curtains

Family Suite Sea View Main Building

  • Sleeps 3

View all photos for Grand Family Room Sea View

2 bedrooms, minibar, in-room safe, blackout curtains

Grand Family Room Sea View

  • Sleeps 4

View all photos for Palace Family Bungalow Suite Garden View

2 bedrooms, minibar, in-room safe, blackout curtains

Palace Family Bungalow Suite Garden View

  • Sleeps 3

View all photos for Panoramic Room Sea View

2 bedrooms, minibar, in-room safe, blackout curtains

Panoramic Room Sea View

  • Sleeps 2

View all photos for Junior Suite Sea Front, Private Pool

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite Sea Front, Private Pool

  • Sleeps 3

View all photos for Family Bungalow Suite Sea Front Private Pool

2 bedrooms, minibar, in-room safe, blackout curtains

Family Bungalow Suite Sea Front Private Pool

  • Sleeps 3

View all photos for Presidential Villa With Private Pool

2 bedrooms, minibar, in-room safe, blackout curtains

Presidential Villa With Private Pool

  • Sleeps 4

View all photos for Superior Family Bungalow, Garden View

2 bedrooms, minibar, in-room safe, blackout curtains

Superior Family Bungalow, Garden View

  • Sleeps 3

View all photos for Deluxe Family Bungalow, Garden View With Balcony

2 bedrooms, minibar, in-room safe, blackout curtains

Deluxe Family Bungalow, Garden View With Balcony

  • Sleeps 3

View all photos for Family Suite Sea Front

2 bedrooms, minibar, in-room safe, blackout curtains

Family Suite Sea Front

  • Sleeps 2

View all photos for Palace Luxury Suite Panoramic, Sea View

2 bedrooms, minibar, in-room safe, blackout curtains

Palace Luxury Suite Panoramic, Sea View

  • Sleeps 2
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About the area

Map
Missiria, Rethymno, Crete Island, 74100

What's nearby

  • Rethymnon Town Hall - 5 min drive - 5.0 km
  • Rethymnon Venetian Port - 6 min drive - 5.7 km
  • Rimondi Fountain - 6 min drive - 6.1 km
  • Fortezza Castle - 7 min drive - 6.5 km
  • Rethymnon Lighthouse - 9 min drive - 6.9 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 69 min drive

Restaurants

  • ‪upano - ‬15 min walk
  • ‪Laki's Beach Bar - ‬4 min drive
  • ‪Baja Beach Club - ‬9 min walk
  • ‪Taverna Vergina - ‬17 min walk
  • ‪Taverna Yannis - ‬15 min walk

About this property

Grecotel Creta Palace

Luxury family-friendly hotel near Rethymnon Venetian Port
Located close to Rethymnon Lighthouse and Rethymnon Town Hall, Grecotel Creta Palace provides a free breakfast buffet, a beach bar and a rooftop terrace. This hotel is a great place to bask in the sun with a beachfront location, beach cabanas and beach massages. Indulge in Ayurvedic treatments, a body wrap and aromatherapy at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. The gym offers yoga classes and Pilates classes; other things to do include basketball, beach volleyball and beach yoga. Free in-room WiFi is available to all guests, along with shopping on-site and a coffee shop/cafe.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, along with sunloungers
  • Free self-parking
  • Bike hire, 2 outdoor tennis courts and a round-trip airport shuttle (surcharge)
  • Babysitting (surcharge), ATM/banking services and tour/ticket information
Room features
All 335 rooms feature comforts such as air conditioning and bathrobes, as well as perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Shower/bath combinations, free toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Fridges, childcare services and daily housekeeping

All-inclusive details

All-inclusive room rates at Grecotel Creta Palace are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Similar properties

Exterior

Grecotel LUXME White

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
9.0 out of 10, Wonderful, 167 reviews
The price is RM1,122
RM1,351 total
includes taxes & fees
30 Oct - 31 Oct
Grecotel LUXME White

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • 3 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe

Restaurants on site

  • Agreco Farm
  • Barbarossa á la carte
  • Golden Dragon á la carte
  • Labyrinth Main Restaurant
  • Princess Ariadne

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Tennis lessons

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Thalassotherapy

Accessibility

  • No lift

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The All-Inclusive rate plan includes drink service from 10 AM to midnight. Outside of these hours, fees apply for drinks.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 1041Κ015A0099900

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Grecotel Creta Palace Hotel Rethimnon
Grecotel Creta Palace Hotel Rethymnon
Grecotel Creta Palace Hotel
Grecotel Creta Palace Rethymnon
Grecotel Creta Palace
Hotel Grecotel Creta Palace
Grecotel Creta Palace Hotel Rethymnon, Crete
Grecotel Creta Palace
Grecotel Creta Palace, Luxury
Grecotel Creta Palace, Beach Luxury Resort Hotel
Grecotel Creta Palace, Beach Luxury Resort Rethymno
Grecotel Creta Palace, Beach Luxury Resort Hotel Rethymno

Frequently asked questions

Does Grecotel Creta Palace have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at Grecotel Creta Palace?

As of 22 Oct 2025, prices found for a 1-night stay for 2 adults at Grecotel Creta Palace on 4 Nov 2025 start from RM 556.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grecotel Creta Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grecotel Creta Palace?

Self-parking is free at this property.

What time is check-in at Grecotel Creta Palace?

Check-in start time: 3:00 PM; check-in end time: 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Grecotel Creta Palace?

Checkout is at 11:00 AM.

Does Grecotel Creta Palace provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Grecotel Creta Palace?

Some rate plans available at this hotel are all-inclusive.

Where is Grecotel Creta Palace located?

Nestled on the beach, this Rethymno hotel is within 3 mi (5 km) of Rethymnon Town Hall, Rethymnon Venetian Port and Rimondi Fountain. Fortezza Castle and Rethymnon Lighthouse are also within 6 mi (10 km).

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Reviews

Grecotel Creta Palace Reviews

8.8

Excellent

9.2

Cleanliness

8.0

Location

9.2

Staff & service

9.0

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 66 out of 116 reviews
Rating 8 - Good. 33 out of 116 reviews
Rating 6 - Okay. 13 out of 116 reviews
Rating 4 - Poor. 0 out of 116 reviews
Rating 2 - Terrible. 4 out of 116 reviews

Reviews

10/10 Excellent

Valerie Sarah

Liked: Amenities
Table and chairs on our own patio surrounded by beautifully tended gardens - perfect for the beginning and end of each day - staff were excellent
Stayed 9 nights in Sep 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay for a 4 day wedding. Staff was very attentive and service was incredible! Food was amazing.
Stayed 5 nights in Sep 2025

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hôtel, family bedrooms for 5 are super, and the buffets are Amazing in terms of quantity and quality !
Stayed 7 nights in Aug 2025

6/10 Okay

Nikita

Liked: Cleanliness, amenities, property conditions & facilities
We booked sea view for 6 nights but didnt get sea view for full stay (only got for 2 nights but then shifted to another room with no sea view at all). Hotel was clean and housekeeping staff cleaned room so well everyday. Food was good too.
Stayed 6 nights in Sep 2025

10/10 Excellent

Sadhna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property on its own beach. Felt safe for children.
Stayed 7 nights in Aug 2025

6/10 Okay

Idris

Overrated 5 stars hotel .
Stayed 7 nights in Aug 2025

8/10 Good

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly helpful staff. Beautiful grounds ! Best beaches are south of the Rethymno.
Stayed 6 nights in Jul 2025

10/10 Excellent

Andreas Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place, staff, buffet
Stayed 6 nights in Jun 2025

8/10 Good

Ashvina

Liked: Cleanliness, amenities, property conditions & facilities
Friendliness of all staff, lovely location & food, long sandy beach which was lovely for morning walks, amazing sunsets
Stayed 6 nights in May 2025

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient, right in the middle between Heraklion and Chania. The property super nice and clean and safe and the staff very friendly, especially Masia. she was ready to help with any question we have and made us feel like home. We loved the ambiance, kids, parents, grandparents and couples were all having fun . The swimming pools were gorgeous and the beach very nice and clean. The restaurants very nice. the breakfast menu and breakfast area were great! The little market on the property was very convenient. We had a great vacation!
Stayed 5 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most wonderful staff you will meet. I felt truly welcome at the hotel. We will miss Christof and Nefeli.
Stayed 12 nights in Jul 2025

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for families with children
Stayed 5 nights in May 2025

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful facilities. Clean and practical. Friendly, helpful staff. Close to attractions (other beaches, wineries, Retymno, etc.) and located on a beach. Great for traveling with toddlers and children. Excellent food, featuring local products. Amazing breakfast.
Stayed 5 nights in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable hotel with a lovely beach. All inclusive breakfast offering a magnificent variety of foods. Lots of very attentive staff.
Stayed 7 nights in Oct 2024

10/10 Excellent

Willem Dirk Torsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent, as well as the staff. We really enjoyed our stay and will certainly return one day.
Stayed 7 nights in Apr 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the villas with a pool. It was amazing!. Great service, very attentive, room staff were fantastic and thorough. The villa was super relaxing, just a few steps to the beach or chill out in our own pool. We enjoyed it.
Stayed 7 nights in Sep 2024

10/10 Excellent

VASILIKI

Liked: Cleanliness, staff & service, property conditions & facilities
Unique hotel, wonderful spaces, friendly and helpful staff!!!! The best holidays!!!
Stayed 4 nights in Jun 2023

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Creta Palace, it was our honeymoon and the hotel so kindly upgraded us to a family suite on arrival which was beautiful. The facilities are great and perfect for our 2 year old, she loved the pool and beach. The staff were so kind and friendly - thank you so much for making it so special!
Stayed 4 nights in Jun 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accomodation.

Great staff, and comfortable room. Breakfast was good, but slipped up on a few points, like forgetting to switch on plate heater, so breakfast soon went cold.
Large pool
Beautiful spacious gardens
Stayed 2 nights in May 2024

10/10 Excellent

Finola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding and memorable stay with Creta Palace

Absolutely incredible from arrival to departure. What stood out for us was the friendliness of all staff, the cleanliness of the whole place, the maintenance of the grounds and the quality of the food. We only did breakfast but wish we had done all inclusive. Absolutely outstanding and exceptional service. A nice touch was the offer of drinks on arrival. The hospitality all around was amazing and we already can't wait to return. Thank you
Stayed 7 nights in Jun 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities
This is a five star hotel and is as slick and polished as you might expect, with staff on hand to help with any and every enquiry or request, and a large imposing lobby and restaurant area. Grassy areas around the various accommodation blocks provide welcome coolness thanks to sprinklers. It's a sprawling complex with a family-friendly feel and also facilities more suited to adults i.e. the bars and Spa. Room location is a big factor in terms of how quiet or pleasant a stay you'll have as some rooms are very close to the small commercial area or the children's swimming pool. Rooms below ours had a direct view (and noise) of the air conditioning fan units behind the Spa. We had a standard 'Bungalow with Sea View', in reality a small apartment in a two-storey block. Although well maintained, decorated and clean, it is apparent that the concrete on the balcony is breaking down, and in the room the bedhead had a hole in it and the 'mirror' surfaces have degraded a lot around the edges. The door doesn't fit properly either, and you can see that other rooms have the same problem, with light spilling out around the doors at night, and sound travelling further than it should. These may seem petty details but for a luxury brand it is poor. A very comfortable bed and quiet air conditioning meant that we slept well in spite of the occasional sounds from neighbouring apartments. We only had breakfast, which was good but not great. Be aware of €15 a night sustainability charge.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bester Service | familiäres Feeling | essen hervorragend |
Stayed 7 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren als Familie im Herbst in diesem Hotel und haben uns insgesamt sehr wohl gefühlt. Die Anlage ist sehr gepflegt, die Zimmer sind sauber und modern eingerichtet. Das Essen war sehr gut – sowohl das Frühstück wie auch das Abendbuffet waren abwechslungsreich und von guter Qualität. Besonders gut hat uns das Essen am Strand gefallen – tolle Atmosphäre und sehr lecker! Einziger Minuspunkt: Die Pools sind leider nicht beheizt. Bei den herbstlichen Temperaturen war das Wasser ziemlich kühl, was schade war, v.a. für die Kinder. Trotzdem können wir das Hotel bestens weiterempfehlen
Stayed 7 nights in Oct 2025

10/10 Excellent

Gary

Stayed 2 nights in Sep 2025

8/10 Good

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anlage ist sehr schön, Strand nicht weit entfernt. Familienfreundlich . Fittnesprogramm. Leider die Liegen in der Früh mit Handtücher belegt. Ist leider meist überall so.
Stayed 7 nights in Aug 2025