Hotel Keluarga di Lancaster

"Some of the staff are very rude especially front desk Jasmine some rooms have bugs and they allow pets that are not leashed which I was frightened of when on my way to work. They do try to accommodate to switch rooms if your unhappy parking is ok but my kid car had got hit from the back while parked. Housekeeper Carmen is very nice property manager is nice."

"Lobby was welcoming and attractive. Check in was quick and easy. Jasper, front desk rep, was friendly, professional, and helpful. Hotel hallway carpet is obviously dirty, but everything else looked clean and smelled fresh. First impression of room was stale cigarette smell, even though it was a non-smoking room. However, room was exceptionally clean, spacious, and comfortable. Bath and bed linens were plush, bright white, with no stains or tears. Bed was very comfortable with plenty of pillows....

"Duck"

"The staff was great but we had to be moved rooms because our first room had a broken window. It was dirty and humid, both rooms seemed like the room hadn’t been cleaned. The second room had broken blinds that were taped together. Not a great an experience."

"So the place was a great value. While the rooms are a little kitschy; the beds are comfortable and the rooms are clean. Even though near the highway if you are on a room overlooking the pool it was very quiet and actually had a partial view of the mountainside. the breakfast is uneventful; cheap Costco processed foods but you won't get better or much better anywhere on i5 probably. The place also felt incredibly safe too. No grunge in the area and the place was well staffed too."