The hotel was a bit dated in Ok condition. But the service was exceptional, particularly I want to mention Jose Mayta, who went above and beyond to make our stay comfortable and take care of us. Just because of him I will give a 5 star instead of a 3 or 4.
Even though they assigned us to a room without the right number of beds, he moved a bed from another room to make things work for us. He also went beyond to provide us with many needed help as our kids were struggling with Altitude sickness. Great overall experience.