Sonesta Hotel Lake Lanier Islands hotels

"They have speakers in the ceilings in the hallways. The music is so loud that it kept us from sleeping. I asked the guy at the front desk at 3am if he could turn it down. He stated he didn’t know how to do that. "

"Whoever checked me in was the most unpleasant front desk agent I ever encountered. Older white lady with shorter hair just downright does not belong in customer service. The website says they have a hot tub they don’t and haven’t had one in years!! Pool look nasty anyway. Walls chipped dirty carpet in halls restaurant stinks didn’t even stay total waste."

"Room was clean They need to pull out the hallway carpet to the rooms It was ripped and bumpy Breakfast was good"

"We had a 3 night stay at the City Express. It was my first time at this Marriott brand and it will hopefully be my last. When we first walked in my nose was assaulted by cleaning chemicals. The staff at the front desk was friendly enough. The rooms didn’t have any coffee makers or even cups to drink water. We were told that they had been removed. In order to get coffee first thing, we either had to wait until breakfast opened or go to the lobby where there was one pot. Oddly, there are no towel bars in the bathroom. Breakfast did offer hot options, but didn’t have much of a selection overall. If you want a cheap hotel for a quick overnight, this is ok, but I personally won’t choose it again."

"Property is very clean and well maintained. "

"My room looked like it hadn't been cleaned recently. Full of dust. The wall-mounted conditioner was empty too. Paid high price on a INN but what was paid doesn't meet my expectation."

"Amenities"

"Second time at this hotel and I notice some wear and tear has occurred, but this is a nice hotel with VERY comfortable beds and pillows. Also good blackout drapes…you’ll get a good nights sleep. "

"Overall was good. There’s a long walk to the hotel if you self park. The rom was nice and big comfortable bed. The bathroom needed some work shower floor in the corners were not clean looked like mildew, the shower door was broken it slammed shut when you opened it. But everything was convenient and close I felt secure."