Hotel Mewah di Lake District

"We received a phone call from The Grange several hours before check-in, telling us that we could check in early if we wished as the weather was poor. This was just the start of the care and attention we found during our stay. The room was beautiful and very well appointed, the rest of the hotel (guest house seems too reductive) equally beautiful. A quiet, relaxing, place with fabulously attentive staff who were just so willing to help. The styling and attention to detail were second to...

"excellent location, friendly staff in a country house with a modern feel."

"Moss Grove is a fantastic B&B in the heart of Grasmere. The staff were wonderful—their “we’ll do everything we can for our guests” attitude really made our stay. The hot tub photos seen during booking however, gave us the wrong impression. It’s exclusively for the suite, with no access for other guests. We brought our bathing suits, only for them to spend the entire stay in our suitcase. A massive disappointment. What did I like…the staff!!! Breakfast and location. What didn’t I like? The...

"I’m very disappointed because this property is simply not accurately advertised. The accommodation itself is nice, but several of the facilities that influenced my decision to book DO NOT EXIST as advertised. Expedia clearly lists a restaurant, bar/lounge and full-service spa, including massage, and shows spa/sauna facilities. In reality, there is NO restaurant, NO bar and NO full-service spa. Breakfast can be pre-ordered and delivered to your room, but that is not a restaurant. A minibar in...