Terrace/patio

Reviews of Hotel Labuan Point

3 out of 5
Hotel Labuan Point
Lot 207508183, Jalan Okk Abdullah, Labuan, Sabah

Reviews

8.2

Very good

Rating 10 - Excellent. 17 out of 45 reviews" "
Rating 8 - Good. 18 out of 45 reviews" "
Rating 6 - Okay. 7 out of 45 reviews" "
Rating 4 - Poor. 2 out of 45 reviews" "
Rating 2 - Terrible. 1 out of 45 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Barry

Business traveller
It is next to a mosk. Can be very loud. The beds are uncomfortable. When it says 1 queen bed or 2 single beds. You are getting 2 single beds. One for sex, one for sleep.
Stayed 2 nights in Nov 2023

10/10 Excellent

edward chang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Sep 2023
Response from LEO on 30 Sept 2023
Dear Guest,Thank you for your review, We look forward to welcoming you to Hotel Labuan Point in the near future. Best Regards, Hotel management and staff

8/10 Good

Saadun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the stay!
Very pleasant staff and super friendly.
Stayed 1 night in Aug 2023
Response from LEO on 30 Sept 2023
Dear Guest,Thank you for your review, We look forward to welcoming you to Hotel Labuan Point in the near future. Best Regards, Hotel management and staff

6/10 Okay

Paul N, Kailua

Business traveller
Nice roof top bar. Food was awful. Dont stay on the 7th Floor since you hear all the noise on the 8th floor - dragging of chairs, blender etc. I probably would stay somewhere else next time and just visit the rooftop bar for a drink.

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
Sheets are stained, was not changed. Noisy, can hear a lot of what's going on in the morning. Staff are half baked in their professionalism
Stayed 1 night in Sep 2020
Response from Front office associate on 21 Sept 2020
Dear Guest, Thank you for your review, Sorry for any inconvenience during your stay, we will keep on improve to provide the best services for our valued guest. We look forward to welcoming you to Hotel Labuan Point in the near future. Best Regards, Hotel management and staff

6/10 Okay

mohd nizar

Business traveller
Stayed 3 nights in Jun 2020
Response from Leonard on 20 Jul 2020
Hi, Thank you for your review, We look forward to welcoming you to Hotel Labuan Point in the near future. Best Regards, Hotel management and staff

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019
Response from Leonard on 18 Jun 2020
Hi, Thank you for your review, We look forward to welcoming you to Hotel Labuan Point in the near future. Best Regards, Hotel management and staff

8/10 Good

Jonathan

Liked: Staff & service
Stayed 1 night in Mar 2020

8/10 Good

Cheu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly counter staffs, check in and check out were done fast. Quiet surrounding
Stayed 1 night in Feb 2020
Response from Leonard on 6 Mar 2020
Hi, Thank you for your review, We look forward to welcoming you to Hotel Labuan Point in the near future. Best Regards, Hotel management and staff

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Good with remark of 5 stars
Stayed 1 night in Dec 2019
Response from leo on 16 Dec 2019
Hi, Thank you for your review, We look forward to welcoming you to Hotel Labuan Point in the near future. Best Regards, Hotel management and staff

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness Good Hospitality Free Transportation form Airport to Hotel & Hotel to Airport Free Transportation drop off Provide Good Service
Stayed 3 nights in Nov 2019
Response from Leo on 19 Nov 2019
Hi, Thank you for your review, We look forward to welcoming you to Hotel Labuan Point in the near future. Best Regards, Hotel management and staff

8/10 Good

RIchard G

Stayed 2 nights in Nov 2019
Response from Front office associate on 21 Sept 2020
Hi, Thank you for your review, We look forward to welcoming you to Hotel Labuan Point in the near future. Best Regards, Hotel management and staff

8/10 Good

Yeo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and Comfortable bed and accessibility. Within 400m to Centre.
Stayed 1 night in Sep 2019
Response from Leo on 23 Sept 2019
Hi, Thank you for your review, We look forward to welcoming you to Hotel Labuan Point in the near future. Best Regards, Hotel management and staff

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff are great help but its a walk to center of the town so thats not a plus for people who want to have a close to city place, there is no shops around the hotel the closest is a 15min walk. We extended our stay for half a day and told the front office to clean the room and they said yes it will be done but when we returned it was left as it was. Not the worst of experience but we hope they do listen to what the customers want . We did not ask them as we did not want to be fussy.
Stayed 2 nights in Sep 2019
Response from Leo on 18 Sept 2019
Hi, Thank you for your review, Sorry for any inconvenience during your stay, we will keep on improve to provide the best services for our valued guest. We look forward to welcoming you to Hotel Labuan Point in the near future. Best Regards, Hotel management and staff

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing rooftop restaurant
Stayed 1 night in Aug 2019
Response from leo on 17 Aug 2019
Hi, Thank you for your review, We look forward to welcoming you to Hotel Labuan Point in the near future. Best Regards, Hotel management and staff

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We drove from the mainland for our 2-night stay on the Island. The Hotel is conveniently located within a short driving distance from the town center with ample parking space. We have no complaint about the cleanliness of our room and the attentiveness of the staff. This hotel will certainly be first our first choice when we make our next visit to the Island.
Stayed 2 nights in Jul 2019
Response from Leo on 1 Aug 2019
Hi, Thank you for your review, We look forward to welcoming you to Hotel Labuan Point in the near future. Best Regards, Hotel management and staff

10/10 Excellent

JeffreyChanTF, ipoh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and reasonably price, only it is away from town quite inconvenience for food
Stayed 2 nights in May 2019
Response from leo on 10 Jun 2019
Hi, Thank you for your review, We look forward to welcoming you to Hotel Labuan Point in the near future. Best Regards, Hotel management and staff

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019
Response from Hi, Thank you for your review, We look forward to on 22 Jun 2019
Hi, Thank you for your review, We look forward to welcoming you to Hotel Labuan Point in the near future. Best Regards, Hotel management and staff

10/10 Excellent

Aji, KL Malaysia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent & peaceful location.
Stayed 1 night in May 2019
Response from Peter on 14 May 2019
THANK YOU

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Peter on 14 May 2019
THANK YOU

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Peter on 22 Feb 2019
thank you

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
I stayed in this property 2 years ago. It was wonderful, clean and great service. But now it was not clean, floors were dirty, and there were some bugs in the bed and hair in the bathroom. Went to the resturant for lunch and the staff were sitting around on their phone and nobody came to take our order or give us a menu. Very poor.
Stayed 2 nights in Feb 2019
Response from Front office on 14 Feb 2019
Hi, Thank you for your review, Sorry for any inconvenience during your stay, we will keep on improve to provide the best services for our valued guest. We look forward to welcoming you to Hotel Labuan Point in the near future. Best Regards, Hotel management and staff

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
Stayed 1 night in Jan 2019
Response from Leo front office on 25 Jan 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019
Response from Leonard Front office on 22 Jan 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

DK MASTIKAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is good for staying......i will come again to labuan soon and stay at the same hotel.
Stayed 1 night in Jan 2019
Response from Peter on 23 Jan 2019
thank you for your feedback

10/10 Excellent

Nana, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, the staff, location and facilities of the hotel are good. We will choose the hotel again in our next trip.
Stayed 2 nights in Dec 2018
Response from leo on 26 Dec 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018
Response from Leo on 26 Dec 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Azuan, Kota Kinabalu, Sabah, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fix the tempereed glass door in bathroom, it’s broken.. kikiki
Stayed 1 night in Nov 2018
Response from leo on 26 Dec 2018
Thanks for staying with us. We appreciate your feedback! Will fix the issue asap!

8/10 Good

Local

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean but shower compartment without door, safety box not functioning and without toothbrush & toothpaste (maybe they don't provide)
Stayed 1 night in Nov 2018
Response from admin on 16 Nov 2018
Hi, Thank you for your review, We look forward to welcoming you to Hotel Labuan Point in the near future. Best Regards, Hotel management and staff

6/10 Okay

Saravanan

Below expectation compared to the website and photos.
Stayed 1 night in Oct 2018
Response from Peter on 10 Nov 2018
thank you for your feedback

10/10 Excellent

Azizi, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near town
Excellent service and I will recommend to a friend.
Stayed 3 nights in Aug 2018
Response from Peter on 3 Sept 2018
thank you for your feedback & hope to welcome you back in near future

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from leo on 15 Aug 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

CHEW FUNG

Liked: Cleanliness, property conditions & facilities, room comfort
Dining service was excellent. House keeping was good. Reception counter service needs to be improved.
Response from Peter on 9 Apr 2018
thank you for your feedback

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel.
Although this hotel looked out of town I booked as was good value and brand new, in reality it’s only a five minute walk to the centre of town so was perfect. Super fast WiFi speed also.
Stayed 1 night in Mar 2018
Response from Leo on 17 Mar 2018
Hi, Thank you for your review, We look forward to welcoming you to Hotel Labuan Point in the near future. Best Regards, Hotel management and staff

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Terrible value for money
Hotel amenities are in bad condition, chain lock is broken, air-con is noisy, shower screen doesn't work, no laundry bags provided etc. Cleanliness needs improvement, ie. sticky room floor. Breakfast food is not really desirable, I did not return on my third day.
Stayed 3 nights in Jan 2018
Response from PETER on 5 Feb 2018
THANK YOU FOR YOUR FEEDBACK

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bedding is nice
The bed is comfortable. However, the food variety need to improve.
Stayed 1 night in Jan 2018
Response from leo on 17 Jan 2018
Hi, Thank you for your review, We look forward to welcoming you to Hotel Labuan Point in the near future. Best Regards, Hotel management and staff

8/10 Good

acp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.. food is good.. beautiful view..clean & comfortable
Stayed 2 nights in Dec 2017
Response from Peter Juwing on 28 Dec 2017
thank you for your feedback. Hope to welcome you back in near future.

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2021
Response from Leo on 22 Mar 2022
Dear Guest, Thank you for your review, We look forward to welcoming you to Hotel Labuan Point in the near future. Best Regards, Hotel management and staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
空港への送迎を依頼してましたが、到着しても送迎が来ておらず、再度電話して呼びました。伝わってなかったのかな? 周辺に高い建物がないので最上階からの眺めが良かった。
Stayed 1 night in Jul 2019
Response from Leo on 1 Aug 2019
Hi, Thank you for your review, We look forward to welcoming you to Hotel Labuan Point in the near future. Best Regards, Hotel management and staff

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from leo on 22 Jun 2019
Hi, Thank you for your review, We look forward to welcoming you to Hotel Labuan Point in the near future. Best Regards, Hotel management and staff

8/10 Good

Thomas

Jeg hadde et flott opphold. Rask innsjekk, rent rom, bra trykk i dusjen og god og rimelig mat i restauranten/skybaren.
Stayed 2 nights in Nov 2018
Response from leo on 26 Nov 2018
Thank you for the feedback sir, we hope to welcome you again in near future. have a great day ahead.

8/10 Good

Tati, Arg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel están muy bien acordé el precio , le faltaría una piscina o un gym , para que sea mejor
Stayed 6 nights in Aug 2018
Response from Peter on 23 Aug 2018
thank you for your feedback

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
シャワーがぬるい
Stayed 1 night in Jul 2018
Response from leo on 15 Aug 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Muhammad faizal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from leo on 5 Jun 2018
Hi, Thank you for your review, We look forward to welcoming you to Hotel Labuan Point in the near future. Best Regards, Hotel management and staff

10/10 Excellent

seon kyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
생각보다 넓고 깨끗함
호텔이 깨끗하고 넓어서 편안합니다. 주변에 아무것도 없어 시내로 나가야 하지만 시내까지 5분 이내 가까운 거리임. 공항 셔틀이 있어 편안함.
Response from Peter on 6 Apr 2018
Thank you for your feedback. Hope to welcome you back in near future. Regards,