Hotel Keluarga di Labuan Bajo

"Hotel is in a good location and could be nice but it is old and dated and a bit run down. We booked a double room with a king bed but they only had twin rooms available, they tried moving us to different rooms but the condotion of them was very poor. The aircon wasn't working well, the water pressure was non existent and if 1 person used the toilet wr had to wait a long time for there to be enough water to have a shower. It was impossible for 2 people to shower after each other as there wasn't...

"Lovely settings"

"The 2 bedroom villa we got was right on the beach and extremely comfortable! Plataran prides itself for old world luxury and it never fails to deliver! We were thoroughly spoilt by the Plataran team and can’t wait to go back!"

"Special place on Sereya. The staff here were superb. Puk Alfonso at the bar was excellent and made great cocktails and always served with a smile. Grace in the restaurant was also great. An injury was treated effectively and quickly by staff Jeffrey and Richard. Great service all round. Beach is great and having bangalows right on the beach is a real nice. A top stay for 4 days"

"The property was in a poor state of repair and finding the restaurant when we arrived in the dark was not easy. There was no signage, minimal lighting and no staff to help. The service was slow and although we did not see the swimming pools or beach in daylight the pools did not look clean. "

"Skrækkeligt hotel. Personalet kunne ikke finde vores reservation, da vi fik et værelse måtte vi bede om håndklæder og toiletpapir, lagner var beskidte. Der var ingen rengøring på værelset i de 3 dage vi var der, måtte igen bede og rene håndklæder og toiletpapir... Der var ellers rigeligt med personale. Der var ingen information om stedet og der var svært at kommunikere med personalet, vi kunne læse os til i andre anmeldelser at der var en cafe som havde morgenmad, men ingen fortalte os om det...