Hotel Spa di La Orotava

"Great hotel, excellent staff. As expected, onsite food and drink are expensive but the overall hotel is superb."

"When I booked the hotel with Expedia, I booked it on an all inclusive deal. When I arrived at the hotel, I was told I only had bed and breakfast. I tried to contact Expedia to rectify the situation but after many phone calls to their automated service, and using the chatbot service, I was told it didn’t recognise my booking number. To say I was annoyed is an understatement. I then asked how much it would cost me to upgrade to all inclusive, as this is what I wanted in the first place. So I...

"Basic hotel with options to take full board. Room wasn’t cleaned to a high standard and bed very uncomfortable. Good value for a stopover."

"Tuttoo ok struttura bella e elegante cibo molto buono piscina meravigliosa consigliato achi vuole stare in vero relax .."

"Der Aufenthalt im Barceló Santiago war grandios. Ich empfehle selten Hotels weiter, aber dieses ist wirklich, nicht nur aufgrund der Lage, herausragend. Das Buffet ist toll mit abwechslungsreichen Themenabenden. Die Mitarbeiter sind freundlich und sehr bemüht. Der einzige Minuspunkt war im Zimmer bei der Duschwanne zu verordnen. Diese war leicht gelblich und die Trennwand war etwas undicht. Ansonsten sehr toll!"

"To start the trip, the staff at the front desk was lovely which made our initial impression positive. As we entered the villa there were ants on the counter tops and in the bathroom. As our stay progressed, the ant infestation got progressively worse. We finally decided to speak to the receptionists, where they told us it was our fault for not coming earlier to report the problem. A man entered our room without us knowing to clean out the ants. They did not give us any compensation for this....

"Prachtig ‘koloniaal’ hotel met veel charme en perfecte service en heel gastvrije en professionele staff….."