Loews LAX Area hotels

"Dirty. Elevators didn’t work nearly half the time. Stairs didn’t reach all the way down to floor one so we couldn’t take the stairs either. Trapped at 11pm with no way to get to the room after a long day out with two kids was unacceptable. Asked several times for clean towels. Answer always was “we’ll call you when they’re ready.” They never ever called. We survived a whole week with 4 towels. Hotel stinks of people smoking weed. Pool area only had towels one time (tried to get towels from pool area because lobby didn’t have any). Pool was poorly maintained and dirty. Room was either freezing or hot. Staff was not professional while handling customers. They’d interact with each other inappropriately in front of a customer. The room service didn’t hesitate to use offensive language over the radio which was in ear shot of customers. Overall a 2/10- one of the worst hotels I’ve ever stayed at. "

"Clean room, friendly staff"

"Returning customer. My first stay was great, which is why I booked again for a family visit. This time, the stay was just okay. The morning staff was not very friendly, and although guests are asked to notify the front desk for housekeeping, it felt uncomfortable to ask for help. I didn’t expect to feel more comfortable at home than at a hotel. Customer service could definitely be improved."

"Hotel room was really nice"

"It was chill bruh"

"Good place to airport. "

"Everything nice; shuttle and room"

"easy to check-in. room clean. friendly staff. Breakfast choices slightly limited and breakfast buffet also limited. "

"Left at 4:00am, did not eat breakfast. The staff was responsive, no issues. Good location close to LAX. "