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Reviews of Mimaru Kyoto Kawaramachi Gojo

3 out of 5
Mimaru Kyoto Kawaramachi Gojo
Hiraicho, 17-1, Kyoto, Kyoto

Reviews

9.8

Exceptional

Rating 10 - Excellent. 91 out of 101 reviews" "
Rating 8 - Good. 9 out of 101 reviews" "
Rating 6 - Okay. 1 out of 101 reviews" "
Rating 4 - Poor. 0 out of 101 reviews" "
Rating 2 - Terrible. 0 out of 101 reviews" "

10/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

luciano

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from MIMARU Kyoto Kawaramachi Gojo on 28 Apr 2024
Dear valued guest,Greetings from MIMARU Kyoto Kawaramachi Gojo.Thank you sincerely for choosing to stay with us and for graciously sharing your feedback. We are truly delighted to learn of your positive experience and are honored to have had the opportunity to host you.Your satisfaction is of utmost importance to us, and we are thrilled to have met your expectations during your stay. It is our ongoing commitment to provide exceptional service and create memorable experiences for all our guests.We eagerly anticipate the opportunity to welcome you back to MIMARU Kyoto Kawaramachi Gojo in the near future. Should you require any assistance or have any special requests, please do not hesitate to reach out to our dedicated team at the front desk.Best regards,MIMARU Kyoto Kawaramachi GojoFront Desk Team

8/10 Good

Siegfried Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good property and large room! But a bit far from downtown and eating places. Forced us to walk for exercise. Otherwise, great hotel to stay in
Stayed 2 nights in Apr 2024
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team on 13 Apr 2024
Dear guest,Thank you for staying with us at MIMARU Kyoto Kawaramachi Gojo!We are happy to hear your compliments about our hotel and the guest rooms. We hope that despite our hotel being roughly a 10-minute walk from the Kawaramachi area, that you were able to make use of the many taxis and buses Kyoto has in order to make getting to and from the downtown area that bit more convenient.We hope you will come back to our hotel again in the future!Warmest regards,MIMARU Kyoto Kawaramachi GojoFront Desk Team

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at 3 different Mimaru hotels during out two weeks in Japan. They were all fantastic!
Stayed 3 nights in Mar 2024
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team on 12 Apr 2024
Dear guest,Thank you for staying with us at MIMARU Kyoto Kawaramachi Gojo!We are delighted to hear you had an enjoyable MIMARU adventure throughout Japan!Thank you for taking the time to leave us this rating.We hope to see you again at one of our hotels before too long!Warm regards,MIMARU Kyoto Kawaramachi GojoFront Desk Team

10/10 Excellent

Michael, Westport

Liked: Cleanliness, property conditions & facilities
Huge fan of this chain and this property. We stayed in both Kyoto and Tokyo at this chain and it was consistently excellent. Highly recommended and great for families because the rooms are like small apartments.
Stayed 4 nights in Mar 2024
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team on 10 Apr 2024
Dear guest,Thank you for staying with us at MIMARU Kyoto Kawaramachi Gojo!We are very pleased to hear that our hotel in Kyoto also fulfilled your expectations!We hope to see you at MIMARU again in the near future!Warmest regards,MIMARU Kyoto Kawaramachi GojoFront Desk Team

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean property. Very safe. Washer and dryer are a bonus.
Stayed 4 nights in Apr 2024
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team on 9 Apr 2024
Dear guest,Thank you for staying with us at MIMARU Kyoto Kawaramachi Gojo!We are delighted to receive your positive feedback and to hear you had a comfortable stay at our hotel.We hope to see you again in future!Warm regards,MIMARU Kyoto Kawaramachi GojoFront Desk Team

10/10 Excellent

Ning

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Love love love this hotel! The location is super convenient, beautiful, safe, and walkable! 24/7 super markets (Fresco and 7Elven), bus stops, restaurants, and beautiful Kamo River are within short walk distance. The room is very spacious for a family with small kitchen, microwave, refrigerator, and dining table set. There are laundry room on the first floor where we were able to wash and dry clothes. There are even a foreign currency exchange machine, a gym and a kids' room! They provide same-day luggage storage service. The staff are super nice. Our family love Mimaru we will definitely stay at Mimaru chain hotel when we visit Japan next time!
Stayed 3 nights in Mar 2024
Response from Front Staff Team on 6 Apr 2024
Dear Guest,Thank you for staying our hotel and giving 5 stars for us!We will try our best to keep good customer service, so if you have a chance please come back to us again.We are looking forward to meeting you again!MIMARU KYOTO Kawaramachi Gojo.Front Staff Team

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel apartment hit all the marks. We loved the six bed room and its convenience to many things. Perfect for us!
Stayed 4 nights in Mar 2024
Response from Front Desk Team on 31 Mar 2024
Dear Valued Guest,Thank you very much for taking the time to leave us this wonderful review! We really appreciate that!We are extremely happy to know you enjoyed your room and you had such a good experience!We will continue improving our services, so we hope you will consider staying with us again when you come back to Kyoto!Thank you.Warm regards,MIMARU Kyoto Kawaramachi Gojo

8/10 Good

Catherine

Liked: Cleanliness, property conditions & facilities
Very clean and services were good
Stayed 3 nights in Mar 2024
Response from Front Desk Team on 31 Mar 2024
Dear Valued Guest,Thank you very much for taking the time to leave us your feedback. We are very happy to know you enjoyed our services as well as the room. We will continue on improving our services, so we hope you will consider staying with us again when you come back to Kyoto!Thank you.Warm regards,MIMARU Kyoto Kawaramachi Gojo

10/10 Excellent

Laurence

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly. Speak English well. Clean accommodations. Spacious rooms
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team on 29 Mar 2024
Dear guest,Thank you for staying with us at MIMARU Kyoto Kawaramachi Gojo!Thank you for taking the time to leave us this review, and for your kind words about our hotel and our front staff. All MIMARU front staff speak Japanese and English to help our guests get the most out of their trips to Japan, and to break down language barriers so easily encountered. We hope we were able to assist you fully during your stay.We hope to see you again in the future!Warm regards,MIMARU Kyoto Kawaramachi GojoFront Desk Team

10/10 Excellent

Nassim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a great place to stay for a family. Lots to do and eat within reasonable walking distance, clean and spacious room with good amenities, the ability to prepare food, good cotton bedding and friendly staff!
Stayed 7 nights in Mar 2024
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team on 29 Mar 2024
Dear guest,Thank you for staying with us at MIMARU Kyoto Kawaramachi Gojo!We are very happy to hear that our hotel, facilities, and location was suitable for your needs travelling as a family.Thank you for taking the time to leave us this review!We hope to see you again in the future!Warm regards,MIMARU Kyoto Kawaramachi GojoFront Desk Team

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean. Laundry machines on 1st floor. Grocery next door. Short walk to train. Friendly staff who speak English. Kitchen in room. Nothing to complain about unless you are a grump. Don’t be a grump. Enjoy your time in Kyoto.
Stayed 7 nights in Mar 2024
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team on 25 Mar 2024
Dear Valued Guest,Thank you for staying with MIMARU Kyoto Kawaramachi Gojo and for taking the time to leave us such a lovely review!We thank you very much on the comment on our spacious and clean rooms. We all work hard as a team to ensure that our space is as clean as possible. We are also happy you found our staff to be friendly. We are always helping each other out with our various home languages and are ecstatic to see that be recognized! We also very much love our hotel's combination of a kitchen in the room with a grocery next door. We love hearing our guests' appreciation for the supermarket that all of our staff loves to frequent!We hope that we can share this experience with you all again in the future! All of our hotels in Kyoto, Osaka, and Tokyo are happy to welcome guests of all shapes, sizes, and levels of grumpiness!Thank you again for the lovely comments!Best regards,

10/10 Excellent

Tilza, davie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful! Location was great!
Stayed 6 nights in Mar 2024
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team on 24 Mar 2024
Dear valued family,Thank you for staying at MIMARU Kyoto Kawaramachi Gojo and taking the time to write us this review!We are glad to hear that our location is convenient for your trip!And thank you so much for the kind words for the staff! We are happy to hear that our staff could help make your stay a pleasant one. Our front desk staff are always available to help our guests with anything they may need. We hope you made enjoyable memories in Kyoto and we hope to see you again in the future!Warm regards,

10/10 Excellent

Earl

Liked: Cleanliness, property conditions & facilities
Staff and establishment were top-notch.
Stayed 2 nights in Mar 2024
Response from MIMARU京都河原町五条 フロントデスクスタッフ on 24 Mar 2024
Dear guest,Thank you very much for taking the time to write a review on your stay at MIMARU Kyoto Kawaramachi Gojo. We are pleased to hear that the facilities were perfect for your needs and that the staff helped make it a memorable stay. Hope to see you again here soon!

10/10 Excellent

richard

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for our family of 7. We will stay here again
Stayed 3 nights in Mar 2024
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team on 19 Mar 2024
Dear guest,Thank you very much for taking the time to leave a comment on your stay at MIAMRU Kyoto Kawaramachi Gojo. We are glad to hear that the facilities were perfect for your needs. Hope to see you again sometime soon!

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities
We stayed in the Family 2 bedroom apartment and it was fantastic. The mini kitchen and 2 toilets made the stay much more comfortable. Only 3 mins to a train station also made this very convenient.
Stayed 3 nights in Jan 2024
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team on 12 Jan 2024
Dear Guest,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay in our Family 2 bedroom apartment.It's wonderful to know that the mini kitchen and the presence of two toilets added to the comfort of your stay. We understand the importance of convenience, and we're glad that our proximity to the train station made your travels more accessible.We appreciate your kind words and hope to welcome you back for another fantastic stay in the future. If there's anything specific you loved or any suggestions you may have for improvement, please feel free to share. We value your feedback and strive to make each guest's experience exceptional.Safe travels, and we look forward to hosting you again soon!Warm regards,

10/10 Excellent

Qi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team on 9 Jan 2024
Dear guest,Thank you for taking the time to rate your stay at MIMARU Kyoto Kawaramachi Gojo. We are glad that you enjoy your time here and we will be looking forward to see you again soon!

10/10 Excellent

Nan, Wilmington

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team on 7 Jan 2024
Dear guest,Thank you so much for taking the time to leave us a review! We are delighted to hear that you enjoyed your stay with us.If there's anything specific you loved about your stay or any suggestions you have for improvement, please feel free to contact us at any time.Safe travels, and we look forward to hosting you again soon!Warm regards,

10/10 Excellent

Jean-Luc

Travelled with family
Liked: Cleanliness, room comfort
Great location and friendly service in Kyoto
Fantastic Hotel ideal for families close to the heart of Kyoto. Friendly and attentive service. Highly recommended.
Stayed 2 nights in Dec 2023
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team on 28 Dec 2023
Dear guest,Thank you very much for taking the time to comment on your experience at MIMARU Kyoto Kawaramachi Gojo. We are really glad to hear that our facilities were perfect for your stay with your family and that our staff helped make the trip a memorable one! Hope to see you again soon!

10/10 Excellent

Juan

Stayed 3 nights in Oct 2023
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team on 25 Dec 2023
Dear guest,Thank you for staying at MIMARU Kyoto Kawaramachi Gojo and for taking the time to leave an amazing review. We hope you enjoyed your time in Kyoto and look forward to welcoming you back in the future!Best regards,

10/10 Excellent

Bee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We are awed by the clean minimalist style of the hotel. Experience was fantastic from the point we checked in. Room was spacious, clean, comfortable bedding and high quality furnishing. We were able to prepare simple meals as there is a supermarket next to hotel! Hotel is within short walking distance to train station , as well as restaurants along the River Kamo! Would love to stay here again!
Stayed 2 nights in Dec 2023
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team on 14 Dec 2023
Dear Guest,Thank you for staying with MIMARU Kyoto Kawaramachi Gojo and for taking the time to leave us a wonderful review. Our team puts in the utmost effort to ensure that we can provide as comfortable a space as possible. We very much appreciate the recognition of our efforts! Our planning team will be happy to know that their location decision for the hotel fits your needs! We hope you can arrive home safely and look forward to your next visit to one of our hotels!Best Regards,

10/10 Excellent

Shi Jue

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was our first time staying with MIMARU and we are very impressed throughout our stay with them. Room is spacious and clean with amenities very well thought. Location of the hotel was a short 5mins walk to a local train line and the surroundings were peaceful and quiet throughout. We were extremely thankful for the children playroom and it provided us a temporary place to keep our children entertained while we get busy with our laundries situated just beside the playroom. It was godsend! Finally the staff were extremely helpful, polite and gracious throughout our stay and we will definitely visit a MIMARU establishment again in future! Cheers!
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team on 8 Feb 2024
Dear valued guest,Thank you for choosing MIMARU Kyoto Kawaramachi Gojo to be your first stay with MIMARU! As one of the newer MIMARU hotels, we were delighted to have the honor of being your first. We thank you for the comments on our spacious and clean rooms, our well-thought-out amenities, and our convenient location. We are thankful that our kids' room provided you with some relaxation while you took care of laundry. Our staff would be delighted to see you all again, and you are welcome anytime!We look forward to your next visit to MIMARU!Best regards,

8/10 Good

Evelyn

Travelled with family
Liked: Cleanliness, room comfort
Well appointed and clean Hotel apartment
A good place for a family with the inclusion of free rental of some equipment such as the steamboat. It was a welcome for us as we were on the last leg of our 3 weeks holiday and we’re a little tired of eating at restaurants which is usually full during dinner time. Would have been ideal if there is a small oven. Place was clean and reception was attentive.
Stayed 3 nights in Nov 2023
Response from MIMARU Kyoto kawaramachi Gojo Front Desk Team on 7 Dec 2023
Dear guest,Thank you for staying at MIMARU Kyoto Kawaramachi Gojo and taking the time to leave your amazing review.We are glad to hear that you liked our hotel concept, which is an apartment-style hotel.Also, thank you for your feedback. We will discuss it as a team.We hope you had a great memory in Kyoto and hope to see you again!Best regards,

10/10 Excellent

Johnson

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2023
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team on 6 Dec 2023
Dear guest,Thank you very much for taking the time to rate your experience at MIMARU Kyoto Kawaramachi Gojo. We are glad to hear that you enjoyed staying with us. Hope to see you again here some time soon!

10/10 Excellent

Mildred

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2023
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team on 5 Dec 2023
Dear guest,Thank you very much for taking the time to rate your stay at MIMARU Kyoto Kawaramachi Gojo. We are glad to hear that you had a pleasant experience over here. Hope to see you again soon!

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I have stayed in many hotels. Our stay at Hotel Mimaru Kawaramachi Gojo in Kyoto was truly exceptional, thanks to the outstanding staff and top-notch facilities. The front desk staff, Kevin and Mack, went above and beyond to make our experience memorable. Mack's proficiency in Japanese was invaluable when he assisted us in securing a table at a local sushi restaurant. His language skills and willingness to help added a personal touch to our dining experience, showcasing the staff's commitment to excellent service. Furthermore, Kevin's extraordinary dedication became evident when, after checking out and traveling to another city, I realized I had left one of my bags at the hotel. My bag had our passports and all our money for our vacation, so you can imagine the anxiety this caused us. Without hesitation, Kevin volunteered to personally deliver my bag the following day to the next city and hotel where my family and I were staying. His exceptional customer service and genuine care for guests truly set Hotel Mimaru Kawaramachi Gojo apart. Kudos to the entire staff for making our stay not just comfortable, but truly memorable. I highly recommend this hotel for its exceptional service and the warmth of its team.
Stayed 4 nights in Nov 2023
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team on 29 Nov 2023
Dear George, Thank you for taking the time to leave such a wonderful review. We are happy to hear that our staff were able to make such a lasting impression on you all! Our staff has a wealth of knowledge, expertise, and dedication to overcome any obstacle. We are happy to know that they have been able to keep up with the standard we have for our staff members. I will be sure to pass along your review to them to ensure that they get to read it. We hope to see you again at MIMARU during your next visit to Japan. Best regards,

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious apartment with everything needed to cook a meal. The beds are nice and comfy, we enjoyed having separate bath area and from the toilets. It was a nice place to relax and cook a meal after a long day of sightseeing. The location is not bad, we did enjoy walking about 15-30 mins to the tourist spot.
Stayed 2 nights in Nov 2023
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team on 28 Nov 2023
Dear John,Thank you for taking the time to write a wonderful review!We are happy to hear that you were able to find our hotel relaxing after a day of sightseeing. We are also happy to hear that you found our rooms spacious and comfortable with a good location. Our planning team puts in much effort to choose the best possible location for our hotels. We greatly appreciate the compliment.We hope you choose MIMARU again for your Japan travels.Best regards,

10/10 Excellent

KIm

Liked: Cleanliness, amenities, property conditions & facilities
Property was clean and well kept. Amenities were wonderful and staff was super helpful.
Stayed 4 nights in Nov 2023
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team on 23 Nov 2023
Dear Guest,Thank you so much for taking the time to share your positive experience at our hotel. We are thrilled to hear that you found our property clean and well-maintained. Providing a comfortable and welcoming environment for our guests is always a top priority for us.We're delighted that you enjoyed the amenities we offer. Our team works hard to ensure a range of facilities to enhance our guests' stay, and it's rewarding to know that these made a positive impact on your visit.Your kind words about our staff are truly appreciated. We strive to provide exceptional service, and it's always encouraging to hear when our team's efforts are recognized. We will make sure to pass along your compliments to them.Once again, thank you for choosing to stay with us and for sharing your positive feedback. We look forward to welcoming you back on your next visit.Warm regards,

10/10 Excellent

Rossana

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team on 18 Nov 2023
Dear Rossana,Thank you for your feedback after staying with us in MIMARU Kyoto Kawaramachi Gojo.We are glad that you have a great time with MIMARU.It is an honor to be able to participate in your trip to Japan.We are looking forward to seeing you again in the near future.

10/10 Excellent

Ethan

Travelled with family
Stayed 2 nights in Nov 2023
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team on 8 Nov 2023
Thank you very much for rating your experience in MIMARU Kyoto Kawaramachi Gojo!We're really glad to see we were able to make your visit a memorable one. We'll be looking forward to seeing you again in the future!

10/10 Excellent

Katja

Travelled with family
Liked: Cleanliness, room comfort
Great hotel
This was a great stay and I would warmly recommend. The staff is kind and helpful, the hotel is centrally located and the rooms are spacious with a kitchen and fridge. There is a 24 hour shop right next door and access to public transportation is easy (metro and bus stops are within 5 minute walking distance). Kyoto station is 15 minute walk. I would stay again.
Stayed 3 nights in Oct 2023
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team on 6 Nov 2023
Dear Katja,Thank you for your post-stay review after staying with us in MIMARU Kawaramachi Gojo.We are glad that you enjoyed the hotel location and staff service.It is a pleasure to be a part of your journey to Japan.We are looking forward to seeing you again in the near future.With the best regard,

10/10 Excellent

Denny

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place to stay with many offerings and super friendly staff. They offer help to coordinate with luggage delivery services. There is a theatre room that you can rent out. There is also a gym that is adequately equipped. Would definitely stay again.
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team on 6 Nov 2023
Dear Denny,Thank you for your feedback after staying with us in MIMARU Kyoto Kawaramachi Gojo.We are so happy that you liked our facilities and staff service.It is an honor to be able to participate in your trip to Kyoto.We can not wait to see you again in the near future.With the best regard,

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place checked all the boxes for us. Very helpful front desk staff. Large clean room, equiped to make simple meals or reheat. Comfortable beds and bedding, Large main bathroom and our room had two separate toilet closets. We would definitely staff here or another of their properties
Stayed 8 nights in Oct 2023
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team on 2 Nov 2023
Dear Jennifer,Thank you for staying with us at MIMARU Kyoto Kawaramachi Gojo!We are delighted to receive your kind words about our hotel, and we are very happy that the room was comfortable and suitable for your needs.We hope that you have an enjoyable remainder of your trip in Japan, and we hope that we may see you again in the future!Warmest regards,MIMARU Kyoto Kawaramachi GojoFront Desk Team

10/10 Excellent

Marissa

Stayed 4 nights in Oct 2023
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team on 1 Nov 2023
Dear Marissa,Thank you for choosing to stay at MIMARU Kyoto Kawaramachi Gojo. We appreciate you taking the time to leave us a wonderful review!We hope you had amazing memories in Kyoto and hope to see you again in the future!

10/10 Excellent

Bertrand

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very professional, helpful and polite. Rooms are very well designed and spacious for the area.
Stayed 6 nights in Oct 2023
Response from Changsoo Kim on 31 Oct 2023
Dear Guest,Thank you so much for taking the time to share your thoughts about your recent stay at our hotel. We're delighted to hear that you had a positive experience with our staff and found our rooms well designed and spacious. Providing exceptional service and comfortable accommodations is our top priority, and it's always gratifying to receive feedback like yours. We look forward to welcoming you back in the future, and please don't hesitate to reach out if there's anything more we can do to make your next stay even more enjoyable. Safe travels!MIMARU Kyoto Kawaramachi GojoFront desk

10/10 Excellent

Racquel

Travelled with family
Liked: Amenities, property conditions & facilities
I will stay at mimaru next visit
Stayed 3 nights in Oct 2023
Response from Changsoo Kim on 26 Oct 2023
Dear guest,Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back on your next visit to our MIMARU property. If you have any specific preferences or requests for your future stay, please don't hesitate to let us know. We'll be thrilled to have you as our guest once again. Safe travels, and see you soon!MIMARU Kyoto Kawaramachi GojoFront Desk

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, room comfort
Excellent, clean and comfortable stay. Market across the street. Location was close to Nishiki Market. Really enjoyed our stay there. Thank you!
Stayed 3 nights in Oct 2023
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team on 26 Oct 2023
Thank you for staying at our hotel and for your review! We are happy to hear that you had a comfortable stay and appreciate the compliment on our hotel. We put in much effort to ensure that our hotel is as clean as possible for our guests. Thank you as well for the compliment on our hotel's location. The Nishiki Market is a great part of Kyoto's culture and history, and we are happy that you were able to enjoy it during your visit! We look forward to seeing you again in the future and hope you have a safe trip home!

10/10 Excellent

Ngoc

Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2023
Response from Changsoo Kim on 26 Oct 2023
Dear Guest,We're delighted that you enjoyed your time with us, from the comfort of our rooms to the quality of service provided by our staff. It's wonderful to know that we met your expectations.Your kind words serve as motivation for our team to continue delivering the best possible hospitality. We can't wait to welcome you back on your next visit. If there is anything we can do to make your next stay even more enjoyable, please feel free to reach out to us.Warm regards,MIMARU Kyoto Kawamarachi GojoFront desk

10/10 Excellent

Lucas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay here was excellent, highly recommend if you’re someone who likes clean ample space and a great atmosphere. Grocery right around the corner and quite.
Stayed 3 nights in Oct 2023
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team Sera on 25 Oct 2023
Dear Lucas,Thank you for staying at MIMARU Kyoto Kawaramachi Gojo, as well as writing a review for us!We are happy that you had an excellent experience and that our clean and spacious accommodations, as well as the great atmosphere, met your expectations. We are also pleased to know that the convenience of having a grocery store nearby added to the comfort of your stay. Hope that you get to cook something delicious from it!Once again, thank you for choosing us, and we look forward to hosting you again in the future!

10/10 Excellent

Bertrand

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Changsoo Kim on 26 Oct 2023
Dear Guest,Thank you so much for taking the time to leave such a glowing review of our hotel! We are thrilled to hear about your positive experience during your stay with us. Providing exceptional service and creating memorable moments for our guests is what we aim for, and it's always rewarding to receive feedback like yours.Safe travels, and see you soon!Best regards,MIMARU Kyoto kawaramachi GojoFront desk

10/10 Excellent

MICHAEL CLARENCE C

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is an amazing experience and great value for the price
Stayed 2 nights in Oct 2023
Response from Changsoo Kim on 23 Oct 2023
Dear Guest,We're delighted to hear that you had an amazing experience and found great value in your stay!Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future. If you have any suggestions or specific comments about your stay, please feel free to share them with us. Thank you for choosing our hotel!MIMARU Kyoto Kawaramachi GojoFront desk

10/10 Excellent

Thomas

Stayed 2 nights in Oct 2023
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team Sera on 23 Oct 2023
Dear Thomas, Thank you for staying at MIMARU Kyoto Kawaramachi Gojo! As well as taking the time to give us a full score of review!We are glad to hear that you had a positive experience during your stay with us. We hope you made good memories in Kyoto and hope to see you again!

10/10 Excellent

Mary Gayle, Brentwood

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Looks new. Very clean. The only complain I have is that for the 2 bedroom apartment, I wish it had 2 showers instead of just 1. Room size is very spacious. Staff is very courteous, hospitable and willing to give recommendations.
Stayed 2 nights in Oct 2023
Response from Changsoo Kim on 22 Oct 2023
Dear Guest,Thank you for taking the time to share your feedback about your recent stay at our hotel. We're thrilled to hear that you found our property to be new and very clean. Your positive comments about our room size and the courtesy of our staff are greatly appreciated, and we're delighted that we could make your stay enjoyable.We also appreciate your valuable feedback regarding the shower situation in the 2-bedroom apartment. We take guest feedback seriously, and your comments will be shared with our team for future considerations and improvements. We always strive to enhance the guest experience, and your input helps us in that endeavor.If you decide to stay with us again in the future, please don't hesitate to reach out to our front desk for any recommendations or assistance you may need. We look forward to the opportunity of serving you again and making your next stay even more exceptional.Thank you for choosing our hotel, and we hope to welcome you back soon.Warm regards,MIMARU Kyoto Kawaramachi GojoFront desk

10/10 Excellent

Karthik

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and spotlessly clean. We chose the bunkbeds and had a lot of fun. The apartment rooms come with a good size kitchen with pots and pans, refrigerator and microwave. That was very handy for us to heat food or make some small dishes ourselves. There are a lot of eating options nearby as well. Kyoto station is a short 15 min walk and subway stations to get to most areas of Kyoto easily. All in all we had a great time and will likely choose it if we travel to Kyoto again.
Stayed 7 nights in Oct 2023
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team on 20 Oct 2023
Thank you for staying with us and for your review. We strive to ensure that our hotel is spotless for our guests and appreciate the feedback! We also thank you for the compliments on both our location and the establishment's amenities. We are happy to hear that you found them convenient. We are also happy to know that you had a great time in Kyoto! We hope that you visit again in the future and look forward to seeing you again!

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place, great amenities and rooms, and for a great price.
Response from Changsoo Kim on 17 Oct 2023
Dear guest,Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you had a very pleasant experience and enjoyed our amenities and rooms.Our team takes great pride in providing a comfortable and enjoyable environment for our guests, and it's always rewarding to know that our efforts have made your stay special. We strive to offer competitive pricing without compromising on quality, and we're thrilled to hear that you found our rates to be a great value.Your positive comments are genuinely appreciated, and they serve as a wonderful source of motivation for our team. We hope to have the pleasure of welcoming you back to our hotel in the near future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing our hotel, and we look forward to serving you again soon.Warm regards,MIMARU Kyoto Kawaramachi GojoFront desk

10/10 Excellent

Tiffany

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
We had a wonderful stay! The room was amazing! Everything was so clean, the staff was so nice. Right next door is a local grocery that is open 24 hours, and across street is a 7/11 that is also open 24 hours! With our time difference we were up around 3am daily. It was so nice to feel safe walking out and to the grocery. We were close to a bus line and 2 train stations. I can’t say enough great things about the hotel and the staff! And a bonus kids room that my little ones enjoyed every night!
Stayed 6 nights in Oct 2023
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team on 28 Oct 2023
Dear Tiffany,Thank you for staying with us at MIMARU Kyoto Kawaramachi Gojo!We greatly appreciate you taking the time to leave us this kind review. We are delighted to hear that you had a pleasant stay, and we are very happy to hear your kind comments about our hotel and our front staff.We hope you had an enjoyable time in Kyoto, and we hope to welcome you back to our hotel again in the future!Warmest regards,MIMARU Kyoto Kawaramachi GojoFront Desk Team

10/10 Excellent

Doah

Stayed 2 nights in Oct 2023
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team on 30 Oct 2023
Dear Doah,Thank you for staying at our hotel and for your review! Our staff works extremely hard to ensure that our guests can enjoy a wonderful experience in Kyoto. We appreciate the recognition of our efforts and are happy that you were pleased with our service. We hope that you got the chance to enjoy all of the wonderful things that Kyoto has to offer. We hope you choose MIMARU again for your next trip to Japan and look forward to seeing you again.

10/10 Excellent

Stewart

Travelled with family
Liked: Room comfort
Stayed 2 nights in Oct 2023
Response from MIMARU Kyoto Kawaramachi Gojo Front Desk Team on 10 Oct 2023
Dear Stewart,Thank you for staying at MIMARU Kyoto Kawaramachi Gojo and for your amazing review. We hope you made lots of good memories in Kyoto and hope to see you again in the future!

10/10 Excellent

Miles, Perth Australia.

Travelled with family and small children
Liked: Cleanliness, amenities
This hotel was so helpful. Vary good for families. Many different rental items(free) for the children and adults. Location was ideal. All in all best hotel I stayed at in Japan.
Stayed 6 nights in Mar 2020
Response from MIMARU KAWARAMACHIGOJO on 27 Mar 2020
Dear Mr. Miles, Thank you for your kind review. We here at MIMARU are thrilled to know that you and your family had a great time staying at our hotel. We have lots of free rental items for our guests so that after a long day of travel, everyone can relax inside their room with all the necessity provide for. We thank you again for the kind words and hope to see you again on your next trip to Kyoto. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020
Response from MIMARU KAWARAMACHIGOJO on 24 Mar 2020
Dear Anonymous Greetings from MIMARU Kyoto Kawaramachi Gojo. Thank you for your interest in staying with us during your trip to Kyoto. We look forward to seeing you next time. MIMARU Front Desk Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020
Response from MIMARU KAWARAMACHIGOJO on 22 Mar 2020
Dear Guest, Thank you for staying at MIMARU Kyoto Kawaramachi Gojo. We are happy you were satisfied with us. Hope to see you in Kyoto again! Kind regards,