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Reviews of Bestway Hotel - Kunming

4 out of 5
Bestway Hotel - Kunming
529 Beijing Road, Kunming, Yunnan

Reviews

4.8
Rating 10 - Excellent. 0 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 3 out of 8 reviews" "
Rating 4 - Poor. 2 out of 8 reviews" "
Rating 2 - Terrible. 2 out of 8 reviews" "

6.0/10

Cleanliness

4.6/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

4/10 Poor

Sheena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stained carpets and air conditioning broken
We asked for a refund because the air con was not working and we were not informed on check in. This was the case for the entire hotel ! They brought us fans but it was still stuffy and too hot to stay in. They wanted to keep half of our payment as we had already ‘used’ the room for 3 hours but we literally left our bags in the room and went out for a meal and came back to realise this problem. We didn’t stay and will not recommend any one to stay, though the hotel was situated in a great location. The carpet was also dirty and stained.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Apr 2019

6/10 Okay

CHIN CHUN

Stayed 1 night in Dec 2018

6/10 Okay

On Lai

Disliked: Cleanliness, property conditions & facilities, room comfort
房間不太整潔，但附近有地鐵站
Stayed 1 night in Mar 2018

6/10 Okay

jean

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
beau building belle chambre rien de plus
clim hors d usage en mode chauffage avec une temperature exterieure de 5 degrés; personnel ne parlant pas 1 mot d'anglais, ayant fait deux séjours espacés de 3 jours il a fallu ressortir les passeports...

4/10 Poor

jean

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
deception
personnel indifferent ne connaissant pas un seul mot d'anglais a demandé autant de fois que de nuits a copier et copier les passeports pas de petit déjeuner disponible ( ni restaurant) serait plutôt a deconseiller

2/10 Terrible

Marc, french guy living in SWEDEN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel à retirer de HOTELS.COM
Hotel à enlever de la liste de HOTELS.COM. La moquette rose remplie de taches sombres et une salle de bain à peine propre .Nous avons demandé à changer de chambre et la direction nous a dit que toutes les chambres étaient ainsi . Personne ne parle un mot d'anglais .Personnel peu enclin à rendre service ricanant même ouvertement devant nous .Seul le petit déjeuner était correct et l'hotel était situé dans un quartier animé avec pleins de petits restaurants dans les environs.Comment expliquer que cet hotel possède 4 étoiles? Je déconseille fortement à tout le monde cet hotel

8/10 Good

Fallon, K

Liked: Cleanliness, staff & service, room comfort
交通便利的飯店
交通方便，門口就有公交車,要去金馬坊或昆明車站都很快。 服務員親切，房間沒異味不錯，設備不新普通，但大廳菸味希望能改善