Phulay Bay, a Ritz-Carlton Reserve in Nong Thale, offers beachfront access, a 9-hole golf course, a swim-up bar, sun lounging, and five Mediterranean restaurants. The Phulay Bay Spa provides restorative massages and wraps, with attentive staff enhancing every stay.
Located in Nong Thale, a neighbourhood in Krabi, Phulay Bay, a Ritz-Carlton Reserve is next to a golf course and by the ocean. The area's natural beauty can be seen at Khlong Muang Beach and Ao Nang Beach. Travelling with kids? Consider Andaman Cultural Study Center, or check out an event or a game at Ao Nang Krabi Boxing Stadium. Discover the area's water adventures with scuba diving and fishing nearby, or enjoy the great outdoors with hiking/biking trails and ecotours. Visit our Krabi travel guide
An adjacent golf course, a swim-up bar and a beach bar are just a few of the amenities provided at Phulay Bay, a Ritz-Carlton Reserve. With beachfront dining, free beach cabanas and sunloungers, this hotel is the perfect place to soak up some sun. Treat yourself to Ayurvedic treatments, reflexology or a detox wrap at Phulay Bay Spa, the on-site spa. At the 5 on-site restaurants, enjoy lunch, dinner, Mediterranean cuisine and ocean views. The 24-hour health club offers Pilates classes and fitness classes; other things to do include snorkelling, beach yoga and sailing. Stay connected with free in-room WiFi, and guests can find other amenities, such as a poolside bar and a terrace.
Other perks at this hotel include:
An outdoor pool and a children's pool, along with free cabanas, sunloungers and pool umbrellas
Free self-parking and valet parking
Buffet breakfast (surcharge), free bike hire and a round-trip airport shuttle (surcharge)
Express check-out, express check-in and supervised childcare (surcharge)
Guest reviews speak highly of the helpful staff
Room features
All 54 rooms include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes.
More conveniences in all rooms include:
Children's slippers, childcare services and free infant beds
Recycling and LED light bulbs
Bathrooms with rainfall showers and deep-soaking baths
TVs with premium channels and DVD players
Balconies or patios, wardrobes/cupboards and separate sitting areas
Awards and affiliations
Eco-certified property
This property participates in Green Leaf Foundation – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
24-hour return airport shuttle on request for a surcharge
Area shuttle (surcharge)
Free beach shuttle
Free self parking on site
Free valet parking on site
Limited on-site valet and self parking
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 11 AM for a fee: THB 1,413 for adults and THB 707 for children
2 bars/lounges
5 restaurants
A beach bar
A poolside bar
A swim-up bar
Couples/private dining
Private picnics
Snack bar/deli
Restaurants on site
Chomtawan
Dining Beyond
Jampoon Restaurant
Lae Lay Pavilion
Sri Trang
Things to do
24-hour health club
9-hole adjacent golf course
Beach yoga
Boat tours
Children's pool
Fitness classes
Free bicycle rentals
Free children's club
Full-service spa
Helicopter/aeroplane tours
Kayaking
Library
Outdoor pool
Pilates classes
Sailing
Sauna
Shopping
Snorkelling
Steam room
Family friendly
Children's games
Children's pool
Children's toys
DVD player
Free children's club
In-room babysitting
In-room cot
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Supervised activities for children (surcharge)
Conveniences
24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services
Business services
24-hour business centre
Conference centre (1,076 square foot of space)
Meeting room
Outdoors
Barbecue grill
Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Free pool cabanas
Garden
In a national park
In the mountains
Picnic area
Pool loungers
Pool umbrellas
Terrace
Vegetable garden
Full-service spa
11 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Steam room
Swedish massages
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lever door handles
No lift
Raised toilet seat
Visual alarms in hallways
Wheelchair-accessible parking
More
1 floor
54 buildings
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2009
Comprehensive food waste policy
Comprehensive recycling policy
Living plant wall
No plastic coffee stirrers
No plastic drinking straws
Rooftop garden
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Day bed
Down comforter
Free cot
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Children's slippers
Deep soaking bathtub
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided
Entertainment
DVD player
Pay films
TV with premium cable channels
Food and drink
24-hour room service
Champagne service
Espresso maker
Free bottled water
Minibar
More
Air conditioning
Desk
Electrical adapters
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 4155.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: THB 3000.00 per night
New Year's Eve (31 December) Gala Dinner per adult: THB 44726
New Year's Eve (31 December) Gala Dinner per child: THB 22363 (from 9 to 14 years old)
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately THB 1413 for adults and from THB 707 for children
Airport shuttle fee: THB 3884 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: THB 3884 (one way), (from 4 to 11 years old)
Rollaway bed fee: THB 4155.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have any lifts
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa
Property is also known as
Phulay
Phulay Bay
Phulay Bay Reserve
Phulay Bay Ritz-Carlton
Phulay Bay Ritz-Carlton Reserve
Phulay Bay Ritz-Carlton Reserve Hotel
Phulay Bay Ritz-Carlton Reserve Hotel Krabi
Phulay Bay Ritz-Carlton Reserve Krabi
Ritz-Carlton Phulay Bay
Phulay Bay, a Ritz Carlton Reserve Hotel Nong Thale
Phulay Bay, A Ritz Carlton Reserve Krabi, Thailand
Ritz Carlton Krabi
Phulay Bay
A Ritz-Carlton Reserve Krabi
Ritz Carlton Krabi
a Ritz Carlton Reserve Hotel Nong Thale
Phulay Bay a Ritz Carlton Reserve
Frequently asked questions
Does Phulay Bay, a Ritz-Carlton Reserve have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 6:00 PM.
How much does it cost to stay at Phulay Bay, a Ritz-Carlton Reserve?
As of 8 Mar 2026, prices found for a 1-night stay for 2 adults at Phulay Bay, a Ritz-Carlton Reserve on 7 Apr 2026 start from RM3,902, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Phulay Bay, a Ritz-Carlton Reserve pet-friendly?
No, pets are not allowed at this property.
How much is parking at Phulay Bay, a Ritz-Carlton Reserve?
Self-parking and valet parking are free at this property.
What time is check-in at Phulay Bay, a Ritz-Carlton Reserve?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at Phulay Bay, a Ritz-Carlton Reserve?
Checkout is at noon.
Does Phulay Bay, a Ritz-Carlton Reserve provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of THB 3884 per vehicle applies.
Where is Phulay Bay, a Ritz-Carlton Reserve located?
This family-friendly Krabi hotel is located by the ocean, within a 15-minute walk of Tubkaek Beach and Hong Island. Khlong Muang Beach is 2.7 mi (4.4 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Phulay Bay, a Ritz-Carlton Reserve Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Above all - the staff were truly amazing!
Delicious food, high level amenities, spacious room, wonderful activities.
Everything is kept at the highest standards.
Absolutely gorgeous and amazing stay at Phulay Bay. The grounds, the design, the spacious rooms (with amazing bathroom suites) are all amazing, but it's the service that puts it over the top. Our personal butler, Khun Aea, tended to our every need before we even asked, and took such good care of us. Every single member of the staff goes out of their way to give the guests a perfect stay.
Deborah
Stayed 4 nights in Jun 2025
10/10 Excellent
Sujata
28 Aug 2023
Liked: Amenities
The luxury resort property is set in an area of outstanding natural beauty and offers daily activities for its guests to for an holistic holiday experience creating ever lasting memories
Wow! Probably the best service of any hotel I’ve stayed at. Angela, our butler, was extremely attentive and the other staff we met in the resort were very helpful and friendly (special call out for Lif).
Rooms were spacious and beautiful, which great ocean views. Restaurants had great food. Would highly recommend a stay here.
The world’s best hotel and best service team. They truly define what uber luxury service and genuine care means. We have been returning annually to this and only this hotel for the past 11 years and will continue to do so for as long as possible. They have always treated us as welcomed family members and have never spared any thing less than the best and most perfect for us. Food quality and taste are amazing, property perfect and comfortable. Everything is dreamy and amazing!
This was the best resort, service and overall experience we have ever had. Could not recommend more! Everyone went out of their way to make our honeymoon sooo special and the food drinks and amenities are mind blowing 💓
Wow what can I say. First 5 star hotel, as noted with different reviews/stories, we did have a personal butler who helped arrange activities, dining, etc. made the experience so much easier. Of course, the staff was wonderful. Food was exceptional. No beach on property but still very luxurious and resort like. Finally, informed the hotel of our honeymoon stay and got a room upgrade and some other perks. Overall, 10/10, highly recommend this place!
Had a great time here. We stayed here for 3 nights and enjoyed it. The view is unbelievable. The pool is beautiful, the rooms are fantastic, the staff is awesome. Habib was the best, one of the nicest and helpful people we met amongst this trip. Thank you Habib!
10 stars! Wow what an experience!
Customer service beyond anything I’ve seen. We arrived by a speed boat and were greeted by banquet Director, iced tea, towels etc. Our beach villa had a private pool, amazing amenities. We had personal butler Khun Yid, and he was beyond amazing. Everything customized with what’s up text service where you can ask for anything and team just makes it happen. Resort is incredible, spa was amazing, pool with swim up bar, restaurants, kids play room and more! Lots of complimentary activities (we did sunrise hike and visited small island) will definitely will be coming back
Wowed by the property! Our room had double king bed!!! I’ve never seen this in my life! We had a “standard” room I didn’t expected to have a suite, it had patio, jacuzzi, showers, walk in closets and more! We had private butler Khun Esther and she was beyond amazing, easy contact with what’s up text service made it so cool and accessible. Hotel service was beyond you will ever experience. It doesn’t have walking distance shopping around but we did go to the night market which was organized by out butler as well. Highly recommend this hotel it worth every dollar and more!
Extremely nice hotel in a stunning location. the bar & dining options were all excellent and the room was fantastic & right on the beach. I couldn't fault it & wouldn't hesitate to recommend.
This resort is amazing and was the best part of our Thailand vacation. The property is beautiful and serine and was truly relaxing. The service is top notch and Jean took excellent care of us. If you get the opportunity to go to Krabi, do not hesitate to stay here, you will not regret.
Rarely do you call anything Ritz-related value for money, but this place is really unique. And extreme value for money compared to other 5-stars resorts in Krabi. Food is great, service is world class, the spa is amazing and the best options are the cheapest rooms - which are our favorite - and also the smaller beach villas. They have better location and feeling than the more expensive ones.
Absolutely outstanding service- nothing is too much trouble and everything is set up to ensure that one is completely satisfied with every aspect of one’s experience. The level of comfort and relaxation we enjoyed is beyond that of anywhere else we have stayed in Thailand or most of Asia. More than 5 star service!
If you’re looking for quiet, a beautiful room and property, great staff, and close (free) proximity to Hong Island, this is definitely the hotel for you. No matter what, you will have a guaranteed amazing stay. Your personal butler and the staff are so helpful and kind, they anticipate your needs before you do. The room is TO DIE FOR…as a bath tub connoisseur, I have to say this one takes the cake. It is much more of a romantic property than a party or social one, so if you’re looking for that type of experience, either bring the party with you or stay closer to the main part of the city. We were a solid 20-30 min outside of Ao Nong or downtown Krabi, but you can catch a taxi for 4-500 Bhat and catch a Tuk tuk back no problem. We also outsourced our activities through trip advisor and went ATV and zip lining but the staff was super helpful in contacting the agents themselves and reserving our appointments. They really are there to help you have the best stay possible. Hong Island is to die for- and is free with the hotel. The actual beach attached to the property is not ideal for laying out as its rocky but the pool makes up for it and so does the easy access to the surrounding beaches and islands. Lastly, book an extra day than you anticipate. You’re going to want a day to lounge outside of exploring and not just on the last day of the trip. Oh lastly, the spa is pretty great and so is the breakfast buffet!. Enjoy!