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Reviews of Hii-5 Hotel

2.5 out of 5
Hii-5 Hotel
Lot 7, Block A, SEDCO Complex, Jalan Laiman Diki, Kota Kinabalu, Sabah

Reviews

6.8
Rating 10 - Excellent. 6 out of 62 reviews" "
Rating 8 - Good. 27 out of 62 reviews" "
Rating 6 - Okay. 17 out of 62 reviews" "
Rating 4 - Poor. 7 out of 62 reviews" "
Rating 2 - Terrible. 5 out of 62 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

4/10 Poor

Armando, Edmonton Alberta

Disliked: Cleanliness, property conditions & facilities
Window blinds dirty, no safety depot box, poor tv, only one english channel--no english news, no view outside except garbage ,no key card system, combined toilet/shower painful, no fridge or microwave, no luggage storage, noisy room -poor sound proofing Good location, elevator to suite, reasonably clean, inexpensive
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Lobby is nice and comfortable, but the cleanliness in the room is not so well. There are still hairs around the room when we first arrival in the room.
Stayed 1 night in Apr 2019

4/10 Poor

katherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
I booked and paid for 4 nights and left on first night. The room is disgusting. The bed, linen, walls air conditioning unit were very dirty/stained. The coffee mugs provided didn’t appear to have been cleaned. EVER. The bathroom drain was broken and sticking in an open position where you could see the grossest black sludge in it. The toilet paper holder was in wet shower area and was a soaked, therefore unusable. The dirt on the mildewed air conditioning unit was likely to make people sick and it was directly over you while you were in the bed, involuntarily breathing it in. The noise from the adjoining rooms was excessive. It sounded like drilling and when I tried to complain about when front desk person brought toilet paper, she didn’t speak English nor understand me, though she heard the noise and knew I was frustrated from it, she did nothing. As well, quite a few of the other guests in same area would bang on doors, yelling, or carry on loud conversations on their phones in the hallways, all hours of the night. Additional noise came from the open-air stair well that sounds as if hundreds of birds are nesting in it and the noise is amplified and can be heard clearly in the room. You have to step into this stairwell to reach part of the hotel rooms and hopefully you’re not scared of birds? The furniture in the lobby was so filthy, and this is your first impression of the hotel? (Site won’t allow me to post pictures of room) CANNOT RECOMMEND
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

4/10 Poor

Toni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleasant smell
Smelly trash from downstairs. Had to change 3 rooms
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

is good for me
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place to stay & comfy
Stayed 2 nights in Dec 2018

8/10 Good

Gregory, Kuching, Sarawak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay and Environment
For all this while, this is the best stay that i have. Comfort room with big space. Thanks
Stayed 6 nights in Sep 2018

6/10 Okay

FR, Kuala Lumpur

convenient location, in the heart of KK and nearby eateries, Waterfront and malls. however you can see that the hotel is getting old, they either need to do a thourough deep cleansing cleaning or renovate again.
Stayed 4 nights in Aug 2018

6/10 Okay

Nnisa, Labuan

Near downtown
Nice hotel with great price! It’s reasonable, even though it’s quite small but it’s not bad for the price.. queen size bed, personal bathroom, tv, kettle & cups..
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Gregory, Kuching

Liked: Cleanliness, staff & service
Good Environment and around the city area
Nice Hotel. Good Environment around the City area. Good Place to stay whereby you can find seafood restaurant Such as Welcome Seafood Restaurant, souvenir shop, walking distance to the shopping mall such as the Suria Shopping Mall. Will be back soon for my next trip. Thanks.
Stayed 6 nights in Apr 2018

8/10 Good

Abdul razak

Liked: Cleanliness
Stayed 3 nights in Mar 2018

6/10 Okay

Meng Tee

Disliked: Property conditions & facilities
Overall of was but.....
I not sure whether i ate too of beef feeling itchy or the bed got bed bug
Stayed 2 nights in Feb 2018

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2018

8/10 Good

Gregory, Kuching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Environment and Located at City Area
This is my third stay in Hii 5 Hotel. Is a good environment hotel and is located at City Area.
Stayed 6 nights in Dec 2017

6/10 Okay

Ambrose

Stayed 3 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Street people too noisy cannot sleep at night.
Hotel room is ok with good airconditioning but toilet bowl not working properly. People on the street outside the hotel making too much noises laughing n screaming till 4am in the wee hours - impossible to sleep. Hotel operators should report this nuisances to the authority for disturbing peace.
Stayed 1 night in Dec 2017

8/10 Good

Yu Siang

Liked: Staff & service, property conditions & facilities, room comfort
Strategic location. Attentive and friendly staff. However overall cleanliness can be improved.
Stayed 3 nights in Sep 2017

4/10 Poor

Bambi Jean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So Bad
The room that i stay is non smoking room but i can smell the cigaratte smoke strong in my room. The toilet was unclean the shower is like an old time the water is so slow i didnt not enjoy showering after a long delay flight. I would not recomment this hotel
Stayed 1 night in Aug 2017

2/10 Terrible

nordin

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2017

6/10 Okay

Afiq, Putrajaya

Disliked: Staff & service
Last option
Great location and parking nearby.. but poor facilities and rude staff..

8/10 Good

lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rajeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and amazing hotel
Eveything was exceptinally perfect. Only experience i had druing my stay in my room was the bathroom drainage was slow.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Affordable
Quiet area in town

8/10 Good

SYAHRUL NIZAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the heart of KK city!
Location was just in centre of KK city.. affordable prices.. not so far from Centrepoint mall, close to street night market at Kampung Air :D

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness
i recomended this hotel to other...
1. Very strategic location..food..shopping.. 2.Staff very friendly

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
I have a disappointed expectation for this hotel. The Hotel Outlook look nice, but inside the room is another feeling. The room picture is not the same as it shown on the booking picture. The room is very noisy due to loud motor sound from outside.

4/10 Poor

I'm a Man. , Currently?

Liked: Room comfort
Good Location, TERRRIBLE WIFI issues.
We chose this Hotel Specifically because most of the rooms looked like they would be good to do a bit of work in. Chairs, counters, and space. We were right! They had those things! Unfortunately they have a very serious issue with the wifi. It is slow, disconnects all the time, and we had to change rooms twice just to get a 2-bar signal from a router no more than 5 metres away. Besides this, the lady at the front desk was nice enough, but not the most knowledgeable. The young man working behind the desk was far better and a real resource of knowledge and cheap traveller hacks. Nice guy. All in all, not the worst stay, just pick your rooms wisely as some have really been ridden hard and others have been maintained a little better. *Wand-Style Shower heads were amazing.... *Proximity to Airport Busses and Markets was amazing.... *20 Minute walk maximum to anywhere in town. *Lobby was nice, welcoming and friendly. If they had proper, working WIFI this could have been a 7.5 out of 10.

6/10 Okay

Verified traveller

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

Malinda, Tawau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Nice hotel & had a 24hours dobi facilities. Close to the Center Point Shopping Complex.

6/10 Okay

Nuraffendy, Sarawak

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel nice, clean and middle of town
I just can say, the hotel is double standard with customer using online booking and direct booking.

8/10 Good

MOHAMAD NOOR, Labuan

Liked: Cleanliness, property conditions & facilities, room comfort
Will be back!
Clean, quiet, and safe.

8/10 Good

Abd Rahinin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Cheun vui, sandakan

reasonable price and good location
Its a quite new small hotel but with lift, there is a food bazaar just a minute away and centre point shopping is also 5 mins of walk. With the reasonable price offer, i will definitely come back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Quite comfortable and the price was reasonable..you get what you paid..got room with window, the curtain very thin and you can see what going on outside..i think i should choose room without windows..overall its okay to stay here for 1-2 days...

4/10 Poor

Verified traveller

Disliked: Cleanliness
Not clean inside n more worse back side the hotel because foodcourt there

8/10 Good

Shahab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay, not the worst place I ever stayed at and not the greatest either!

8/10 Good

Dan from Oz, Sydney

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
great place but lack customer service
This is my honest opinion, location was near airport shuttle bus terminal, 30mins walk to ferry. Customer service was friendly but had no idea about surroundings and with times of buses, Ferris, etc. the twin bedroom was great, comfortable beds but with a non functional toilet door. WiFi was not working on 3rd floor and no eta as to when it will be fixed. WiFi only works on GND floor. No safety box available.

8/10 Good

rudy, kk

Liked: Staff & service
just ok
just ok

10/10 Excellent

ChulHan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
처음 소개받은 방에서 하수도 냄새가 심해서 바꿔달라니 바로 바꿔줘서 너무 쾌적해서 좋았어요
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 좋음
처음 배정받은 방 이불이 더러워서 교체요청하니, 하우스키퍼가 없어서 방을 바꾸어줌. 바꾼 방은 깔끔하고 수압도 좋았음. 에어컨.엘레베이트는 있지만 냉장고는 없음. 가성비 만족함
Stayed 3 nights in May 2018

8/10 Good

Shun Fu

Liked: Cleanliness, room comfort
生活機能便利，距離機場巴士站步行約3分鐘。近市區商圈百貨，入房手續快速便捷，前台24小時都有服務人員。 廁所門有些老舊，底部木頭已腐蝕經常會掉木削。

2/10 Terrible

Azlina, Beaufort

Disliked: Property conditions & facilities, room comfort
Hotel yang teruk
Saya menginap selama 5 malam dan mengalami pengalaman yang teruk seperti: 1. Aircond berbunyi bising 2. Terrible smell sebab berdekatan dengan tempat pembuangan sampah 3. Tiada kalis bunyi-boleh dengar dengan jelas penghuni di sebelah tekan suis. 4. Tidak mesra pelanggan 5. Susah untuk dapatkan parkir kereta.
Stayed 3 nights in Mar 2018

8/10 Good

PALIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

tatsuya, japan

Liked: Staff & service
Staff was friendly and helpful.The location was also nice.I would like to stay again.
Stayed 3 nights in Jul 2017